I have been working at First Banks full-time
In general, company culture is good and work-life balance is valued.
Understaffed, branches are in constant need to help lend staff to others which puts a strain on everyone.
Advice to Management
Online banking platform has a long way to go. POS postings have a lot of inaccuracies, which puts undue hardships on teller staff.
The process took 1 day. I interviewed at First Banks (Hazelwood, MO).
I was contacted by a First Bank "Assistant Vice President | Senior Recruiter" who found me on LinkedIn. The direct mail I received from him sounded encouraging but was riddled with grammatical errors, so I should have filed it, but... I replied to learn a little more. His reply was encouraging so we set up a few moments to speak over the phone. The recruiter spoke well of the company and values, and to be honest, sounded quite intriguing. He asked if I would be interested in coming in to 'meet the team'. After hearing about the culture, I thought it would be nice to at least get a feel for the team dynamics. After all, they are only about 15 minutes from my current employer.
After this, I had a few follow up questions for the recruiter. I found his replies to be quite short and downright impersonal. I guess he felt like he got what he needed and that there was no need to make a further impression. That really rubbed me the wrong way to be honest. In fact, I had lost my desire to go in at all but after all, it isn't the teams fault so I wanted to at least follow through.
Upon arriving to the location, I found the neighborhood run down... I mean it wasn't a place I could see myself enjoying driving into each day. The roads are terrible leading to the place and there are a lot of dilapidated and unkept buildings. No thanks. The outside of the First Bank office itself was okay but inside looks as if they take no pride in the office - Old tables and chairs that seemed way beyond their time and empty walls. The security guard inside seemed onfused and impersonal. I really started questioning myself at this point. Why would I want to change from a successful global company who was just ranked one of the best places in IT to work for, for this?!
I have a LOT of years behind me with GREAT success and large enterprises. I am a very smart person but started to doubt that once I showed up. It really bothered me and I found myself with ZERO enthusiasm while there. All I could think of, is 'how do I just leave right now'. Sounds terrible, but it is true. Never have I been in this position before, where it just felt something was so 'off'.
The manager was okay if not moderately stuffy, but the team that I met were very nice. I felt like they would be outstanding to work with. Turns out however, that this was not a 'meet the team' event, but a technical interview. The recruiter didn't have the common courtesy to tell me that. So that makes me question not only his honesty and integrity, but also that of the company. At this point, I had zero interest in being there, or answering any of their technical questions. The manager came off as condescending and arrogant (as already mentioned) and said he was going to 'drill' me with some technical questions. He said that if I got through that, they would have me back to be 'drilled some more'.
I regret doing this whole thing. I really like my current job and feel ashamed for entertaining this idea to begin with. The root of all this frustration begins with that recruiter - Try showing some transparency to future candidates next time... Be honest... It never was a 'meet the team' invite; it was a technical interview. I would have welcomed that invitation if he had been honest with me. Instead I wound up sitting there dreaming up ways to leave.
The manager said that they won't accept just any candidate. PLEASE remember that these things are NOT one-sided - The candidates are also looking VERY hard at the company and management as well - Hence my lack of responses to their questions. I have sharper radar than the nautilus - I felt no need to turn it on here.
If one thing positive came out of this, it is that it made me appreciate how much I really do like my job and company. It made me appreciate how honest and transparent they are.