Working at First Collection Services | Glassdoor

First Collection Services Overview

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Little Rock, AR
201 to 500 employees
Unknown
Company - Private
Advertising & Marketing
Unknown / Non-Applicable per year
Unknown

First Collection Services Reviews

2.2
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  • "Customer Service"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR
    Recommends
    Positive Outlook

    I have been working at First Collection Services full-time (More than 3 years)

    Pros

    Family oriented, weekends off, bonus competitive

    Cons

    Hard to get raise. Easy to lose bonus

See All 13 Reviews

First Collection Services Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
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  1.  

    Debt Collection Specialist Interview

    Anonymous Employee in Little Rock, AR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at First Collection Services (Little Rock, AR) in June 2014.

    Interview

    1. Scheduled testing ( Skills Review such as math, grammar, mock call presentation of phone skills) & also personality assessment
    2. One on One Interview with two immediate supervisors, and/or employee trainer,
    3. Drug test & background check requested, when everything returns free & clear--job offer via HR
    4. One week training period setup

    Interview Questions

    • 1. Are you able to--without a doubt--work at least the two minimally required late shifts, and revolving 4hour Saturday shift?

      2. Are you at all familiar with the rules and regulations of the FDCPA?   Answer Question
See All 1 Interviews

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