Working at First Data | Glassdoor

First Data Overview

Atlanta, GA
10000+ employees
1971
Company - Public (FDC)
Financial Transaction Processing
$10+ billion (USD) per year
Today, First Data is a global leader in commerce-enabling technology and solutions, serving approximately 6 million business locations and more than 3,700 financial institutions in more than 100 countries around the world. We have more than 19,000 owner-associates dedicated to ... Read more

Company Updates

  • On the heels of our recognition on the 2019 Bloomberg Gender Equality index earlier this year, First Data is honored to have received a perfect score on the Human Rights Campaign’s Corporate Equality Index.

    http://glassdoor.com/slink.htm?key=vM5tR

    First Data Earns Top Marks in 2019 Corporate Equality Index

    First Data scores 100 percent on Human Rights Campaign Foundation's 17th Annual Scorecard on LGBTQ Workplace Equality2019 marks First Data's fifth consecutive year earning a perfect scoreNEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling technology and solutions, proudly announced

  • First Data Named #1 Employer for Veterans and Military Spouses by Military Times
    2018 Marks the Second Year First Data Received the Top Spot on the List

    First Data Named #1 Employer for Veterans and Military Spouses by Military Times

    NEW YORK--()-- First Data (NYSE: FDC), a global leader in commerce-enabling technology, was recognized as the #1 company for the second year in a row on the annual "Best for Vets: Employers" 2018 list. First Data debuted on the list in 2015 at #18 and took the top spot in 2017.

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First Data – Why Work For Us?


One First Data

At First Data, we’re a client-focused global company, providing the best technology solutions that help millions of merchants and financial institutions grow their business. As we help our clients grow, we also help communities and economies grow by enabling easier, faster and more secure commerce.

Our One First Data values define how we work:

  • We own our company and
    we act like it
  • We embrace innovation, collaboration and change
  • We span the globe with
    our enterprise capabilities
  • We’re competitive in all the
    right ways
  • We demonstrate vigilance,
    ethics and integrity
  • We work hard and enjoy
    the journey we’re on

Our commitment to a connected world…  

First Data takes special pride in serving as an example for diversity and inclusion in the workplace, efforts include eight Owner-Associate Resource Groups (ERGs), open and collaborative work spaces, commitment to our veterans and our long history of supporting a wide range of business and community events.
 
First Data earned a perfect score on the 2019 Corporate Equality Index for the fifth consecutive year and was named one of the best places to work for the LGBT community.
 
Our Chairman and CEO Frank Bisignano champions diversity within the organization, his article, As Leaders, How Do We Create A Culture Of Inclusion? highlights how First Data actively seeks out avenues to maximize diversity. 
 
 
 
 
ERGs have chapters in most company locations, foster an inclusive, energetic and purposeful workplace and enable our owner-associates to take advantage of meaningful civic and social opportunities. 
 
Groups include the Asian Leadership Council, Black Leadership Council, Women’s Leadership Council, UNITY (supporting the LGBT community), YoPro (young professionals group), Juntos (Hispanic and Latino Leadership Council), Thrive (Disability Leadership Council) and the Military Affinity Group
 

Commitment to Veterans

We believe that we have a corporate and civic responsibility to support those who serve our nation. Our company-wide, award-winning military engagement program—First Data Salutes—is built on three pillars: employment, education/experience and entrepreneurship. We provide the military community with access to career opportunities and best in class educational resources.



First Data understands the importance of offering competitive benefits to our Owner-Associates worldwide. We provide a comprehensive total rewards package that provides competitive cash compensation and benefit programs that promote good health, saving for retirement, and work/life balance, and also encourage community responsibility. We support individual growth in ways that are as empowering and innovative as First Data itself.

We provide the following for our US-based employees. If you would like more information, please visit our dedicated benefits area http://www.firstdatabenefits.us.

Health
Medical, Dental and Vision Insurance
Life, Accident and Disability Insurance
Flexible Spending Accounts

Financial
401(k) Plan, Plus Employer Match
Stock Ownership Opportunities
Annual Bonus Opportunity
Tuition Reimbursement
Employee Discount Program
Commuter Benefits
Dependent Care Subsidy

Work/Life Balance
Paid Time Off: Holidays, Vacation, and Personal Days
Paid Military Leave
Adoption Assistance
Medical Plan Advocacy

Owner-Associate Recognition Programs
OwnIt Honors


Spotlight on: Parental Leave

 
At First Data, our  Paid Parental Leave Program is gender-neutral and also applies to adoption and foster care.
 

“…thank you and First Data for the Paternity Leave program… For the first time in my career I was able to take advantage of a Paternity leave program. I can tell you that my wife and kids needed me around to help. I think that’s always the case but with having two weeks, I was truly able to be there for the family and spend some quality time with everyone. So it was about the whole family and not just the new baby. I was already a very happy and very grateful employee but this time the company gave to me has taken that to a whole new level.”

Chris Meluskey, First Data Owner-Associate

 
Spotlight on: Equity Ownership
 
 

First Data is among 10% of Fortune 250 companies that awards equity ownership in the company to all employees. All owner-associates benefit as the company grows and prospers. 


Spotlight on: Health Plans

 
Health Plans are offered through the premier Aon Active Health Exchange™. The Exchange is a private insurance marketplace providing First Data the opportunity to offer owner-associates the ability to select medical coverage from multiple carriers with a wide selection of options at different price points.  A third-party recently rated the plan one of the top 10-20 percent in nationwide plans.
 
 

A Recognized Innovator and Leader in Connected Commerce.

In a constantly changing world of commerce payment solutions we create best-in-breed payment solutions, conceived and designed through the lens of our client’s strategic business goals.

First Data was named a Leader in Forrester’s Global Commerce Payment Providers Report with the Report’s highest designation – top scores in the core platform capabilities, reporting capabilities, and value-added product and services criteria.

A single global contracting and integration experience with First Data’s infrastructure and teams provides a consolidated solution that delivers increased cost and resource efficiencies, speed to market, and consolidated insights.

First Data is innovating at the speed of commerce, accelerating competitive advantages for bussinesses and helping clients grow business, drive innovation, optimize security and increase efficiencies. Check out the "Fueling for the Future" article in First Data's Connected Magazine. 

Clover, a First Data company in Sunnyvale, CA, builds the largest open-architecture point of sale solution aimed at small and medium sized business owners. Clover products are changing the consumer/merchant experience for the better, opening avenues for seamless customer-merchant interactions.

Clover’s mission is to build the platform that enables the quickest, most efficient and rewarding customer/merchant interactions possible.

Clover offers a full line of all-in-one management solutions designed to complement the unique needs of businesses and their customers. Clover’s 250+ apps make it easy to accept all types of payments, safely and securely, manage employees, customers, track inventory, sell gift cards, create a loyalty program, create and view reports, and monitor revenue streams.

Learn more at clover.com

CardConnect offices in King of Prussia, PA

CardConnect, a First Data company in King of Prussia, PA, offers omni-channel payment processing technology solutions to businesses of all sizes.  

The People

Offices span from King of Prussia to Chicago, Kansas City, Denver, Cleveland and Honolulu. Since its inception in 2016, CardConnect has grown to become a team of more than 300 talented people.  

The Tech

Developers and engineers work to bring tech to the next level of innovation in the industry, with regular product updates and rollouts of superior platforms CardPointeCardSecure and Bolt P2PE.  CardConnect also built out  integration options to provide businesses with any type of payment acceptance they’re looking for. 

The Perks

For employees, working at CardConnect comes with a few nice perks including fitness memberships, catered lunches, yoga classes, in-house farmers markets and a lot more. They’re a group that puts as much time into having fun as they do working hard.

Learn more at CardConnect.com


First Data Reviews

2.9
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First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
1,108 Ratings
  • Featured Review

    Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DCS in Chandler, AZ
    Current Employee - DCS in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 5 years)

    Pros

    Good compensation, great work environment

    Cons

    None that i can think of

See All 2,535 Reviews

First Data Photos

First Data photo of: Office Space
First Data photo of: Office Space
First Data photo of: First Data NASCAR show car visits offices
First Data photo of: First Data volunteers with Hands on Atlanta
First Data photo of: Clover Station
First Data photo of: Office Space
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First Data Interviews

Experience

Experience
57%
21%
22%

Getting an Interview

Getting an Interview
54%
15%
13%
7
4
4
3

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Java Developer Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at First Data (Atlanta, GA) in October 2017.

    Interview

    Was first contacted by HR to set up phone interview. Had a 30 min phone behavioral interview. After that the next round was a pair programming interview in person. They showed me around the office a bit after the interview and told me about what they were working on.

    Interview Questions

    • Questions about inheritance and streams. Know how polymorphism works and how to implement it.   1 Answer
See All 357 Interviews

First Data Awards & Accolades

  • 2018 DiversityInc Noteworthy Company, DiversityInc., 2018
  • Best Acquirer of the Year Award 2018, Merchant Payments Ecosystem, 2018
  • Best for Vets: #1 Top Military Employers, Military Times, 2018
  • 2019 Bloomberg Gender-Equality Index, Bloomberg, 2019
  • Corporate Equality Index Perfect Score, Human Rights Campaign’s (HRC) Corporate Equality Index, 2019
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at First Data? Share Your Experiences

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