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First Horizon Overview

Memphis, TN
5001 to 10000 employees
Subsidiary or Business Segment
Investment Banking & Asset Management
$1 to $2 billion (USD) per year
First Horizon National Corp. offers capital market services, regional banking and wealth management through our First Horizon family of companies including First Horizon Bank, FHN Financial and First Horizon Advisors.

First Horizon Bank is committed to ... Read more

Company Updates

  • “First Horizon is honored to be recognized by the Dave Thomas Foundation for our family-friendly culture for the 11th time,” said John Daniel, EVP and Chief Human Resources Officer. “We are proud to help our employees fulfill their personal goals of becoming parent for the first time or expanding their family through our programs.”

    The Dave Thomas Foundation for Adoption surveyed employers nationwide and recognizes employers by size, industry, best leave and foster care benefits. Based on their findings, First Horizon National Corporation has been named one the 100 Best Adoption-Friendly Workplaces for 2019.

  • Capital Bank, First Tennessee Bank, to become First Horizon Bank

    First Horizon National Corporation (NYSE:FHN) today announced that it will bring together its family of companies under a unified set of brand names and a new logo. In the fall, Capital Bank, First Tennessee Bank, FTB Advisors, and FTN Financial will become First Horizon Bank, First Horizon Advisors and FHN Financial, respectively.
    Read the entire article at:

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First Horizon – Why Work With Us?

A premier financial services company

First Horizon National Corp. offers regional banking, wealth management, and capital market services through our First Horizon family of companies. The bank was founded in 1864 and has the 14th oldest national bank charter in the country. First Horizon has been recognized as one of the nation's best employers by Working Mother and American Banker magazines.

FHN Financial is an industry leader in fixed income sales, trading, and strategies for institutional customers in the United States and abroad. The company also provides investment services and balance sheet management solutions. FHN Financial is an important part of First Horizon’s business model, as it provides unique countercyclical benefits and complements our approach to managing our company for soundness and profitability throughout shifts in the economy.

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.

FHN Financial with 30 trust officers, 86 financial advisors, 10 financial planning professionals, and $32 billion in assets under administration, First Horizon Advisors’ mission is to provide you with access to a range of resources that can help you build the financial future you deserve.

Culture header

Today, as one of the nation's 60 largest bank holding companies and a full-service financial services provider with more than 150 years of experience, we're still focused on building our company one relationship at a time. But building relationships takes patience and commitment, and it requires a special kind of employee. Someone who's willing to consistently invest themselves not only in the interests of our customers, but in the greater good of our community.

That's why our entire corporate culture is built around finding the right people and empowering them to deliver excellence. We call it FIRSTPOWER, and it permeates every aspect of our competitive strategy to our community involvement. FIRSTPOWER is the attitude of embracing candor, change, inclusion and teamwork that every employee brings to the job each day.

It is evident in the way our people consistently embrace our shared values and vision for the future as well as the priority we have placed on diversity and inclusion.

The result is a work environment that fosters innovation, teamwork, customer advocacy and a clear understanding of how the contributions of each employee are woven together to define the success of the organization.

Diversity and Inclusion

At First Horizon, diversity is a business imperative. We know that leveraging the power of diversity and inclusion (D&I) through our three strategic pillars – workforce, workplace, and marketplace – is significant in order for us to meet our desire to build a culture of inclusion that fosters innovation, while maximizing business results.


We are committed to continuous improvement in creating and sustaining a diverse and inclusive workforce through:

  • Recruitment, development, and advancement
  • Leadership and accountability
  • Continuous D&I communication


The success of our diversity and inclusion efforts hinges on our ability to embed them into the fabric of our culture through:

  • Vision, strategy, and business case
  • Infrastructure and implementation
  • Education and training


We seek the growth of our business in the multicultural marketplace through dedicated programs that address:

  • Community, government relations, and social responsibility
  • Supplier diversity

Employee Engagement

We encourage employees to express their diverse viewpoints so that they are able to perform at their best, while maximizing their full potential. As a company, our focus on diversity and inclusion allows us to foster an environment where we celebrate the uniqueness of our employees, quickly adapt to change, drive blue chip performance, and ultimately create the place where the best and brightest want to work.

History Header

The First Horizon story is about enduring relationship with customers, employees and communities. Without them, no company could survive and thrive for 155 years. 

Our story began in 1864, when Ohio businessman Frank S. Davis arrived in Memphis to open the city’s first national bank. A year earlier, Congress had created a federal system allowing banks to be chartered in Union-controlled cities within Confederate states. Memphis was such a city, and Davis saw a genuine need for banking and credit to finance rebuilding and new commercial growth. Davis’ foresight led him to found First National Bank of Memphis, which has evolved into the First Horizon Bank we know today.

First Horizon has served customers through civil war, two world wars, yellow fever epidemics, financial panics, the Great Depression and the Great Recession. Our customers and our companies have endured adversity, seized opportunity, and embraced change. We’re proud of our legacy, and we're focused on building for the future.

We’ve been recognized as an innovative user of technology, having introduced customers to innovations such as branch banking, drive-through banking, ATMs, remote deposit capture, and the Visa payroll card, and was among the first banks in the nation to offer mobile deposit. Our approximately 5,500 employees provide the highest quality service in banking, insurance, fixed-income investments, mortgage, credit and financial planning, and we claim some of the most loyal and satisfied customers in our industry.

Community Engagement

At First Horizon Bank, we understand the importance of a strong community and we are committed to meeting the financial needs of the communities we serve across our footprint.

In 2018, we announced our commitment to invest nearly $4 billion to broaden access to financial resources in underserved and low- to- moderate income communities in the Southeast region of the United States. The investment is designed to strengthen community, economic and small business development.

Our commitment includes mortgage and small business lending, community development lending and investments, philanthropy, and spending with minority-owned suppliers and marketing firms. It also includes innovative methods to increase the convenience and physical access to financial services in low- to moderate-income communities.

The five-year commitment includes the following priorities and targets:

  • Increasing home ownership: Fund $515 million in home purchase and rehabilitation mortgage lending to low- to moderate-income individuals and communities and to people of color and communities.
  • Building small business: Fund $1.9 billion in small business lending to businesses in low- to moderate-income areas and businesses with less than $1 million in gross annual revenue.
  • Fostering community development: Fund $1.5 billion in community development and multi-family lending and investments.
  • Strengthening communities: Fund $40 million in grants and philanthropy, including supporting workforce development, small business, housing counseling, Community Development Corporations (CDC), Community Development Financial Institutions (CDFI), and funding financial literacy and education programs for youth, adults and small business entrepreneurs.
  • Supporting supplier diversity: Devote three to six percent of the bank’s supplier spending to minority-owned businesses.

First Horizon Reviews

  • Featured Review

    "Great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager
    Current Employee - Financial Center Manager
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time (More than 3 years)


    Opportunities for advancement, good benefits, descent level of work/life balance for managers


    Technology is sometimes lacking, but has made good improvements and will get better with scale.

See All 354 Reviews

First Horizon Photos

First Horizon photo of: Corporate Office
First Horizon photo of: First Horizon has been recognized as one of the nation's best employers by Working Mothers magazine since 1995!
First Horizon photo of: Office
First Horizon photo of: Wellness Center
First Horizon photo of: Wellness Center
First Horizon photo of: Wellness Center
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First Horizon Interviews



Getting an Interview

Getting an Interview





    Commercial Relationship Manager Interview

    Anonymous Employee in Memphis, TN
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2+ months. I interviewed at First Horizon (Memphis, TN) in June 2008.


    Initial job posting found on internet posting site. Contacted by HR rep for phone interview, then passed on to local manager and city executives for face to face interviews once approved by HR rep. Involved two rounds of local interviews, and then HR rep extended a verbal offer. I countered and the local hiring manager became involved to approve specifics. Written offer was made, which I accepted.

    Interview Questions

    • No unexpected questions that I can recall. Interviews were pretty straight forward.   Answer Question


    Negotiated salary and relocation expenses.

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First Horizon Awards & Accolades

  • CEO of the Year, Inside Business Magazine, 2017
  • Training Top 125, Training Magazine, 2017
  • The 40 Best Companies in Financial Services, Fortune, 2017
  • Top 50 Companies for Executive Women, National Association for Female Executives (NAFE), 2017
  • Top 50 Companies for Female Executives, National Association for Female Executives, 2015
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