I worked at First Marblehead full-time
The people were great to work with
It is a dying industry, not very motivating
I applied through a staffing agency. The process took 2+ weeks. I interviewed at First Marblehead (Medford, MA) in March 2016.
One-time one-on-one interview with Customer Service Representative Supervisor. It was great: friendly, yet professional! This interview was besides one with staffing agency. The whole process was smooth and fast. Also, had to pass a background and typing/quiz test to work here.
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