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First Tennessee Bank Overview

Memphis, TN
1001 to 5000 employees
1864
Subsidiary or Business Segment
Finance
$1 to $2 billion (USD) per year
Our promise, be the best at serving our customers, one opportunity at a time – it's what our regional bank, First Tennessee, a part of the First Horizon National Corporation family of companies does each day, serving families and businesses through ... Read more

First Tennessee Bank – Why Work For Us?


A premier financial services company

Our promise, be the best at serving our customers, one opportunity at a time – it's what our regional bank, First Tennessee, a part of the First Horizon National Corporation family of companies does each day, serving families and businesses through about 170 locations statewide. We offer an innovative list of products and services that provide value and convenience throughout your life and the life of your business.

But it's more than just a myriad of products. It is also a promise to back each of the products and services we offer with helpful and friendly people who are committed to providing you with smart, relevant financial advice. From your first checking account to the loan you need to build a home or a business, we are committed to taking good care of your financial needs.


Culture header

Today, as one of the nation's 60 largest bank holding companies and a full-service financial services provider with more than 150 years of experience, we're still focused on building our company one relationship at a time. But building relationships takes patience and commitment, and it requires a special kind of employee. Someone who's willing to consistently invest themselves not only in the interests of our customers, but in the greater good of our community.

That's why our entire corporate culture is built around finding the right people and empowering them to deliver excellence. We call it FIRSTPOWER, and it permeates every aspect of our competitive strategy to our community involvement. FIRSTPOWER is the attitude of embracing candor, change, inclusion and teamwork that every employee brings to the job each day.

It is evident in the way our people consistently embrace our shared values and vision for the future as well as the priority we have placed on diversity and inclusion.

The result is a work environment that fosters innovation, teamwork, customer advocacy and a clear understanding of how the contributions of each employee are woven together to define the success of the organization.

Diversity and Inclusion

At First Tennessee, diversity is a business imperative. We know that leveraging the power of diversity and inclusion (D&I) through our three strategic pillars – workforce, workplace, and marketplace – is significant in order for us to meet our desire to build a culture of inclusion that fosters innovation, while maximizing business results.

Workforce

We are committed to continuous improvement in creating and sustaining a diverse and inclusive workforce through:

  • Recruitment, development, and advancement
  • Leadership and accountability
  • Continuous D&I communication

Workplace

The success of our diversity and inclusion efforts hinges on our ability to embed them into the fabric of our culture through:

  • Vision, strategy, and business case
  • Infrastructure and implementation
  • Education and training

Marketplace

We seek the growth of our business in the multicultural marketplace through dedicated programs that address:

  • Community, government relations, and social responsibility
  • Supplier diversity

Employee Engagement

We encourage employees to express their diverse viewpoints so that they are able to perform at their best, while maximizing their full potential. As a company, our focus on diversity and inclusion allows us to foster an environment where we celebrate the uniqueness of our employees, quickly adapt to change, drive blue chip performance, and ultimately create the place where the best and brightest want to work.

History Header

Frank S. Davis sat in his hotel room listening to the sounds outside. He heard the clatter of horse-drawn wagons, the tramp of marching feet, and the shouts of military commands. The time was March 1864 and the city was Memphis.

Davis, understanding these hard times, sensed a real need for an expansion of banking and credit facilities. When the National Banking Act of 1863 was passed, Davis recognized the many advantages offered by a system of national banks chartered and supervised by the Federal government. It was because of this insight that Davis founded the city's first national bank, which grew into today's First Horizon National Corp., the parent company of First Tennessee Bank and FTN Financial.

The bank's charter was received on March 25, 1864. To Davis, that date marked the fulfillment of an earnest ambition; to Memphians, it was the beginning of a new era in banking.

The 150th anniversary of the company was celebrated in 2014, spotlighting the legacy of serving customers that began when Abraham Lincoln was president.

"First Tennessee has served customers through civil war and world war, a yellow fever epidemic, the Great Depression and the Great Recession," said Bryan Jordan, chairman and CEO of First Horizon. "We're proud of that legacy, and we're focused on the future. We're building for our next 150 years."

First Tennessee is the market share leader in Tennessee. FTN Financial is a capital markets leader in fixed income sales, trading, and strategies, with average trading volumes in excess of $5 billion per day. 

"Our First Tennessee team is carrying on a tradition that has been important to Tennessee and to generations of customers," Jordan said. "With our 150thanniversary celebration, we are renewing our promise to be the best at serving our customers, one opportunity at a time."

First Horizon National Corp. is now one of the 40 largest banking companies in the U.S. in asset size and market capitalization.

Our family of companies has 4,300 employees who provide the highest quality service in banking, insurance, fixed-income investments, mortgage, credit and financial planning. First Horizon, First Tennessee and FTN Financial also claim some of the most loyal and satisfied customers in the industry. First Horizon has been recognized as one of the nation's best employers by American Banker and Working Mother magazines and as a top tech innovator by InformationWeek magazine.

Community Engagement

Since 1864 First Horizon, First Tennessee and FTN Financial have been committed to the customers and communities we serve. In addition to providing financial services and solutions, we demonstrate that commitment by investing in our communities. We provide more than 4,000 jobs throughout our footprint, making a substantial economic impact on local economies. As a company and as individuals, we are committed to ensuring that our communities are great places to live and work. We help realize that commitment through the private First Tennessee Foundation which we established in 1993 to support nonprofit organizations in the communities we serve. Since its founding, we have granted more than $65 million to meet community needs. We also donate time, energy and expertise through our employee volunteer program. We support the wide array of nonprofit organizations our employees are passionate about through leadership grants. We also make matching gifts to nonprofits our employees support. And we are strategically committed to diversity in our workforce, workplace and marketplace.

Serving Our Communities

Supporting our communities has been part of how we define our company since the 1800's, when a lone bookkeeper, Charles Q. Harris, single-handedly kept our bank open to serve customers and distribute relief funds during the Yellow Fever epidemic in Memphis. Today we reflect that tradition through First Tennessee Volunteers, encouraging employees to strengthen our communities by donating time, talent and professional expertise to nonprofit organizations. We offer employees leadership grants and matching gifts through the First Tennessee Foundation to further reward organizations they are involved with.

Investing in Our Communities

We are committed to meeting the credit needs of our communities to promote growth and sustainability. We have credit products and services designed with the needs of all consumers, small businesses and community development partners in mind:

  • Consumer Lending
  • Small Business Lending
  • Large Commercial Lending

Empowering Our Communities

First Tennessee offers free financial empowerment workshops through our partnership with Operation HOPE. The workshops help participants improve their credit scores and financial literacy.

First Tennessee Bank Reviews

3.5
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D. Bryan Jordan
60 Ratings
  • "Credit Portfolio Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit & Portfolio Analyst in Memphis, TN
    Current Employee - Credit & Portfolio Analyst in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Tennessee Bank full-time (Less than a year)

    Pros

    Work Life Balance is Great.
    Good exposure across teams. Helps to develop multiple skills

    Cons

    Pay is limited
    Promotion opportunities are limited

    Advice to Management

    NA

See All 163 Reviews

First Tennessee Bank Photos

First Tennessee Bank photo of: Make a Wish Parade at FTB
First Tennessee Bank photo of: Our team of FTB Advisors in Middle Tennessee celebrated Sam Hunt's latest chart-topping song, William Michael Morgan's "I Met a Girl," during the singer's #1 party.
First Tennessee Bank photo of: Through employee contributions and our corporate gift program, we exceeded our 2016 United Way campaign goal by raising more than $1.3 million.
First Tennessee Bank photo of: Corporate Office
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First Tennessee Bank Interviews

Interview Experience

Interview Experience
59%
25%
14%

Getting an Interview

Getting an Interview
65%
7%
7%
7
7
3

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Bank Teller Interview

    Anonymous Employee in Memphis, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at First Tennessee Bank (Memphis, TN).

    Interview

    Fast, very detailed, fun, very professional. They asked a lot of different questions, you also got to ask questions. They congratulated me on doing excellent in school. I had two interviewers instead of one which made it weird at first due to constantly moving your eyes back and forth

    Interview Questions

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First Tennessee Bank Awards & Accolades

  • CEO of the Year, Inside Business Magazine, 2017
  • Top 50 Companies for Executive Women, National Association for Female Executives (NAFE), 2016
  • Best Banks to Work For, American Banker, 2016
  • 100 Best Companies for Working Mothers, Working Mother Magazine, 2016
  • Training Top 125, Training Magazine, 2016
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First Tennessee Bank Locations

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