Working at FirstLight Home Care | Glassdoor

FirstLight Home Care Overview

Cincinnati, OH
1001 to 5000 employees
Health Care Services & Hospitals
Unknown / Non-Applicable
FirstLight Home Care is a leading provider of non-medical home care, helping individuals in more than 240 markets achieve the quality of life they deserve. We've set a new standard in home care by creating an unmatched Culture of Care that drives ... Read more

Mission: The FirstLight Home Care mission is rooted in our Culture of Care, which defines us as caregivers and leads us to play a significant role in our clients' families. We foster healthy relationships for life. We anticipate the needs of those we serve. We are ... Read more

Company Updates

  • We are proud of our proven commitment to client satisfaction. Our national network of franchise locations earned an exceptional score in overall client satisfaction in 2018 with an average rating of 4.7 stars out of 5.

    Leading Home Care Provider Releases Annual Client Satisfaction Survey Results - FirstLight Home Care

    FirstLight Home Care's national network of franchises earns exceptional overall rating in 2018 CINCINNATI, OHIO - February 5, 2019 - FirstLight Home Care, a leading provider of non-medical home care, has released its annual client satisfaction survey results for 2018.

  • New Centers for Medicare & Medicaid Services (CMS) rules that went into effect on Jan. 1, 2019, are finally making a breakthrough to include personal care services as eligible for coverage under some Medicare Advantage supplemental plans.

    The Emerging Game-Changer in Non-Skilled Home Care

    New rules from Centers for Medicare & Medicaid Services will expand market New business opportunities are coming to the home care franchise sector through expanded Medicare Supplemental Plan offerings but not without the willingness to make significant investments to meet federal requirements.

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FirstLight Home Care – Why Work For Us?

FirstLight is About People

Extraordinary People. Exceptional Care.

At FirstLight, home care is not a career…it’s a calling. More than a national network of non-medical home care franchises, FirstLight Home Care represents a new way of helping people achieve the quality of life they deserve. FirstLight was founded by a team of professionals with more than 105 years of experience operating successful health care and home care service organizations. We take the home care model to new heights by applying our team’s knowledge and commitment to excellence to a people-first philosophy that focuses on creating genuine, personal connections.


With the availability of competitive pay, excellent benefits and our unmatched Culture of Care, FirstLight is a great choice! Please consider a position as a caregiver, care coordinator, scheduler, case manager, networking manager and more with the company leading the home care industry.

FirstLight Homecare

We are grocery shoppers, problem solvers, bathing helpers, organizers, hope, tour guides, listeners, huggers, personal chefs, activity planners, conversationalists, hair stylists, freedom, errand runners, laundry folders, smile makers, confidants, good friends { caregivers }.

How we help

FirstLight Home Care is a leading home care company, providing compassionate, non-medical home care, senior care and respite care to any adult in need. Whether it is illness, injury, dementia, or just the challenges that come with aging, FirstLight can help you or your loved one. Our caregivers take on the tasks that can seem overwhelming, such as cooking, laundry, cleaning and running errands. But we do more than that. We understand that what you want most for your loved one is help, hope, comfort, companionship and compassion. You want someone who genuinely cares. And that’s what we do. Because caring is our calling.

Join Our Home Care Team

Employment Opportunities with the Leader in the Home Care industry!

Non-medical home care is the fastest-growing healthcare segment. And FirstLight Home Care is leading the way. With competitive pay and the availability of benefits, why wouldn’t you consider an exciting career with the company helping to set the standards in this industry?


The FirstLight Home Care difference starts with our Culture of Care. Our best people are intrinsically drawn to serve others in a unique and passionate way. Whether they are caregivers, managers, office support or field support, our people are passionate about what they do and committed to making the lives of others better. For them, it’s not a’s a calling.


FirstLight Home Care provides tremendous career paths and opportunities for advancement. We have:

  • Developed the industry’s best home care training and technology
  • Created systems for providing feedback and additional learning
  • Maintained a system of support and personal development that will point you on your way to a very rewarding future


Please consider a position as:

  • Caregiver
  • Certified Nursing Assistant/Home Health Aide
  • Case Manager
  • Care Coordinator
  • Scheduler/Staffing Coordinator
  • Networking Manager
  • Franchisee Management


FirstLight Home Care Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
FirstLight Home Care Co-Founder & CEO Jeff Bevis
Jeff Bevis
59 Ratings
  • Featured Review

    "Care Coordinator"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at FirstLight Home Care full-time


    I am treated with respect and the owner is interested in my input.


    No health insurance is offered at this time.

See All 143 Reviews

FirstLight Home Care Photos

FirstLight Home Care photo of: Franchise of the Year winner, Jason Falk, in a prestigious IFA award ceremony in DC
FirstLight Home Care photo of: Cincinnati Business Courier Best Place to Work 2018 finalist
FirstLight Home Care photo of: National Advisory Council members lobby for small business on Capitol Hill
FirstLight Home Care photo of: Happy caregivers. Happy clients. Caring is our calling.
FirstLight Home Care photo of: Our resident nurse and Certified Dementia Care Practitioner, Rebecca Rushing
FirstLight Home Care photo of: Our Riverview, Florida FirstLight team supporting the cause in the Walk to End Alzheimer's.
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FirstLight Home Care Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Home Health Caregiver Interview

    Anonymous Employee in Newark, OH
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at FirstLight Home Care (Newark, OH).


    Very thorough and quick, interviewer was well prepared. Asked questions on experience and abilities. Made offer, training that afternoon, work the next day. Background ck, TB test, on the job training.

    Interview Questions

See All 16 Interviews

FirstLight Home Care Awards & Accolades

  • America's Best Franchise to Buy (Low Investment Category), Forbes Magazine, 2018
  • Best Places to Work, Cincinnati Business Courier, 2018
  • Franchise Times Top 200, Franchise Times, 2018
  • Franchise 500, Entrepreneur Magazine, 2017
  • Fastest-Growing Franchise - No. 25, Franchise Gator, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Work at FirstLight Home Care? Share Your Experiences

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