Working at FirstLight Home Care | Glassdoor

FirstLight Home Care Overview

Cincinnati, OH
1001 to 5000 employees
Health Care Services & Hospitals
Unknown / Non-Applicable
FirstLight Home Care is a leading provider of non-medical home care, helping individuals in more than 30 states achieve the quality of life they deserve. The company has set a new standard in home care by creating an unmatched Culture of Care that drives industry-leading client ... Read more

Mission: The FirstLight Home Care mission is rooted in our Culture of Care, which defines us as caregivers and leads us to play a significant role in our clients' families. We foster healthy relationships for life. We anticipate the needs of those we serve. We are ... Read more

Company Updates

  • Special thanks to our FirstLight Heroes (aka Caregivers), especially now.

  • There will never be enough words to say thank you to our caregivers.

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FirstLight Home Care – Why Work With Us?

FirstLight is About People

Extraordinary People. Exceptional Care.

At FirstLight, home care is not a career…it’s a calling. More than a national network of non-medical home care franchises, FirstLight Home Care represents a new way of helping people achieve the quality of life they deserve. FirstLight was founded by a team of professionals with more than 105 years of experience operating successful health care and home care service organizations. We take the home care model to new heights by applying our team’s knowledge and commitment to excellence to a people-first philosophy that focuses on creating genuine, personal connections.


With the availability of competitive pay, excellent benefits and our unmatched Culture of Care, FirstLight is a great choice! Please consider a position as a caregiver, care coordinator, scheduler, case manager, networking manager and more with the company leading the home care industry.

FirstLight Homecare

We are grocery shoppers, problem solvers, bathing helpers, organizers, hope, tour guides, listeners, huggers, personal chefs, activity planners, conversationalists, hair stylists, freedom, errand runners, laundry folders, smile makers, confidants, good friends { caregivers }.

How we help

FirstLight Home Care is a leading home care company, providing compassionate, non-medical home care, senior care and respite care to any adult in need. Whether it is illness, injury, dementia, or just the challenges that come with aging, FirstLight can help you or your loved one. Our caregivers take on the tasks that can seem overwhelming, such as cooking, laundry, cleaning and running errands. But we do more than that. We understand that what you want most for your loved one is help, hope, comfort, companionship and compassion. You want someone who genuinely cares. And that’s what we do. Because caring is our calling.

Join Our Home Care Team

Employment Opportunities with the Leader in the Home Care industry!

Non-medical home care is the fastest-growing healthcare segment. And FirstLight Home Care is leading the way. With competitive pay and the availability of benefits, why wouldn’t you consider an exciting career with the company helping to set the standards in this industry?


The FirstLight Home Care difference starts with our Culture of Care. Our best people are intrinsically drawn to serve others in a unique and passionate way. Whether they are caregivers, managers, office support or field support, our people are passionate about what they do and committed to making the lives of others better. For them, it’s not a’s a calling.


FirstLight Home Care provides tremendous career paths and opportunities for advancement. We have:

  • Developed the industry’s best home care training and technology
  • Created systems for providing feedback and additional learning
  • Maintained a system of support and personal development that will point you on your way to a very rewarding future


Please consider a position as:

  • Caregiver
  • Certified Nursing Assistant/Home Health Aide
  • Case Manager
  • Care Coordinator
  • Scheduler/Staffing Coordinator
  • Networking Manager
  • Franchisee Management


We recognize our caregivers on daily basis.  Sometimes this is as simple as a verbal thank you, celebrating their birthday with a group of co-workers, or just a hand written note.  One of the most special pieces of recognition that we give on a yearly basis is our Caregiver of The Year Award.  This award is can only be given to one caregiver and the caregiver must be nominated by the Franchise Owner that they work for.  We can't give away all of our secrets but there are several categories that the owners tell us about this special caregiver.  Then, all of the nominations are voted on in order to come up with the Caregiver of The Year.  The Caregiver of The Year is then celebrated in several different way included being featured in a video.  Please meet Cynthia English our Caregiver of The Year for 2019:

FirstLight Home Care Reviews

  • Featured Review

    "Why choose FirstLightHomeCare"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant CNA in Viera, FL
    Current Employee - Certified Nursing Assistant CNA in Viera, FL
    Positive Outlook

    I have been working at FirstLight Home Care full-time (More than a year)


    The owner Mr Greyson Houseman and staff are so appreciative of the care the clients receive from the caregivers.
    I have worked for other agencies but never been treated so well.


    I wish I would have found this agency sooner!

    Advice to Management

    Keep matching great clients with your caregivers and everyone benefits.

See All 192 Reviews

FirstLight Home Care Photos

FirstLight Home Care photo of: Some of the FirstLight Home Office Support team touting the 2019 Franchise Business Review Satisfaction Awards.
FirstLight Home Care photo of: Franchise owners Brad Leggat and Matt Zastrow open their office in Spokane and Coeur d'Alene
FirstLight Home Care photo of: Cincinnati Business Courier Best Place to Work 2018 finalist
FirstLight Home Care photo of: Franchise of the Year winner, Jason Falk, in a prestigious IFA award ceremony in DC
FirstLight Home Care photo of: National Advisory Council members lobby for small business on Capitol Hill
FirstLight Home Care photo of: Happy caregivers. Happy clients. Caring is our calling.
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FirstLight Home Care Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at FirstLight Home Care.


    Phone interview before an in person interview. In person interview lasted 10 minutes. Various basic interview questions. They serve the Thurston county area. I like in Olympia so it’s close by.

    Interview Questions

    • Can you talk about your experience that relates to the job your applying for?   Answer Question
See All 21 Interviews

FirstLight Home Care Awards & Accolades

  • Top 200 Franchise Opportunity, Franchise Business Review, 2019
  • Fast & Serious, Franchise Times, 2019
  • Top 100 Franchise, Franchise Gator, 2019
  • Fastest Growing Franchises, Franchise Gator, 2019
  • C-Suite Award Winner - CEO, Cincinnati Business Courier, 2019
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Work at FirstLight Home Care? Share Your Experiences

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