Working at Fiserv | Glassdoor

Fiserv Overview

Brookfield, WI
10000+ employees
1984
Company - Public (FISV)
Financial Transaction Processing
$5 to $10 billion (USD) per year
If you're a mobile banking user or pay your bills online – if you interact with a financial institution at all – chances are you're more familiar with Fiserv than you realize.

Fiserv is a global ... Read more

Mission: Our mission is to provide integrated technology and services solutions that enable best-in-class results for our clients.

Get updates about Fiserv, or share your experience with others.

Company Updates

  • Consumers prefer easy, convenient and fast digital payments, including online ACH and debit payments through a company’s website or app. http://glassdoor.com/slink.htm?key=vQ2Qc

    7 Considerations for Choosing a Payment Acceptance Platform | Fiserv

    Cost-effective, consumer-preferred e-checks belong in your payments mix. Learn top attributes to evaluate when choosing a digital payments service for your business.

  • A year after its launch, Zelle is planting the seed for a real-time payments future. http://glassdoor.com/slink.htm?key=vQ8AY

    Zelle Plants the Seed for a Real-Time Payments Future Blog | Fiserv

    It's important to review your overall fraud migration strategy to ensure layered defenses. In a real-time world, that includes online banking and new account origination. Working with Early Warning and our clients, we consistently apply the latest fraud protections and are always available with solutions and expertise to help clients address those areas.

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Fiserv – Why Work For Us?


Quick Facts
Year founded: 1984
Headquarters: Brookfield, Wisconsin
Locations: 148 worldwide
Employees: Approximately 24,000
Revenue: $5.7 billion in 2017

Who We Are
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 16,000 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

What We Do
We help our clients solve complex business challenges. Whether you want to grow deposits, attract and retain customers, fight fraud or meet regulatory compliances, Fiserv provides the expertise, tools and guidance to help you solve problems and meet business demands.Fiserv delivers technology solutions in five areas of competence:

  • Payments: Solutions to optimize all aspects of payments, creating efficiency and driving growth
  • Processing Services: Solutions for managing account-based transactions reliably and securely
  • Risk & Compliance: Solutions to prevent and mitigate risk
  • Customer & Channel Management: Solutions to attract, retain and grow customer relationships
  • Insights & Optimization: Solutions that transform data into actionable business insights

Our Mission
Our mission is to provide integrated technology and services solutions that enable best-in-class results for our clients. 

 In order to solve complex business challenges successfully, it’s important that our associates are able to give their best at work every day. This means feeling great in all aspects of their lives — physically, emotionally, socially and financially. 

We offer a variety of benefits designed to promote security and peace of mind. We take a consumer-centric view of these programs. In the U.S., we share the costs of some of our services with you but aim to provide you with as many choices as possible to ensure you and your family have the resources that you need. 

We are proud of our wellness programs and our commitment to health education, preventive services and fitness activities that are designed to meet you where you are. Some of our U.S. benefits include: 

Medical, vision and dental benefits 

401(k) and employee stock purchase plans 

Accident, life, accidental death & dismemberment, critical illness, and disability and long-term care insurance 

Adoption and tuition reimbursement assistance 

Tobacco cessation program 

Global employee recognition program 

Fiserv Affinity Networks 

Flexible work arrangement program 

Flexible spending accounts 

Wellness incentive program 

Recharge and Refuel (PTO/time away from work) 

Employee Assistance Program 

Employee discount program 

Performance based compensation 

Paid military leave 

Continuous education and job training programs  

 At Fiserv, we invite you to Find your Forward in a rewarding career, that offers growth opportunities, exposure to exciting and innovative work, and make an impact on the rapidly evolving fintech industry. We believe the strength of our business comes from the forward momentum of our associates. We are a diverse melting pot of intellects, personalities, backgrounds, and experiences – each of which adds to our collective strength.   

The ideal Fiserv associate is someone who is #FISVProud to say they are O.R.A.N.G.E. This means they are: 

- Original – a bringing diversity of thought, open to new ideas 

- Recognized – for their performance and valued for their unique point of view 

- Accountable – to a their colleagues, clients, and communities 

- Not Afraid – to challenge the status quo, inspiring the best in/of themselves and others 

- Growing – through challenging opportunities that excite and develop them 

- Energized – and passionate to perform every day and collaborate to deliver excellence   

Are you ready to Find your Forward?   

Fiserv Reviews

3.2
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Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
1,226 Ratings
  • Featured Review

    Helpful (5)

    "Amazing! Family atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in Dallas, TX
    Current Employee - Senior Sales Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (Less than a year)

    Pros

    Everyone is vested in each persons success. Lots to learn and leadership encourages staff to be their best. Friendly co workers. Sense of pride in working here. Management seems to understand the fact that it can be a bit overwhelming at times and they do a tremendous job of slowing down the motion to allow the “newbies” time to catch their breath.

    Cons

    Onboarding takes a while and there is A LOT to learn and that can be a bit overwhelming at times. The term drinking from the fire hose seems to fit well at times. There is quite a bit of up front travel.

    Advice to Management

    Keep doing what you are doing. The feeling that new employees get is that the company is a great place to be. The pride comes from the top down as it should. Keep investing in internal talent and the rest is a cake walk.

See All 2,413 Reviews

Fiserv Photos

Fiserv photo of: Fiserv Associates Participate in National Walking Day
Fiserv photo of: Networking Outdoors
Fiserv photo of: National Walking Day 2018
Fiserv photo of: #FiservGivesBack to communities during volunteer opportunities with local charities
Fiserv photo of: Flexible workplaces add variety and spark creativity!
Fiserv photo of: Red-clad associates take advantage of perks like games at work!
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Fiserv Interviews

Experience

Experience
53%
20%
27%

Getting an Interview

Getting an Interview
39%
19%
13%
11
9
5
4

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Project Manager Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took a week. I interviewed at Fiserv (Alpharetta, GA) in June 2018.

    Interview

    Interview was arranged by a Contractor. I had a phone interview first, followed by in-person two days later. Staff was well-organized and professional. They even arranged lunch as many were being interviewed that day. The interview itself was a panel interview and questions were well prepared as the entire interview only lasted one half hour. It was a very positive experience.

    Interview Questions

    • Describe a time when you encountered a difficult Engineer who was non-supportive of Project Management processes and how did you handle?   1 Answer
See All 513 Interviews

Fiserv Awards & Accolades

  • 2018 Fortune World's Most Admired Companies, Fortune Magazine, 2018
  • World’s Most Admired Companies, Fortune, 2017
  • World’s Most Admired Companies, Fortune, 2016
  • World’s Most Admired Companies, Fortune, 2015
  • World's Most Admired Companies, Fortune, 2014
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Work at Fiserv? Share Your Experiences

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