Working at Fiserv | Glassdoor

Fiserv Overview

www.fiserv.com
Brookfield, WI
10000+ employees
1984
Company - Public (FISV)
Finance
$5 to $10 billion (USD) per year
If you're a mobile banking user or pay your bills online – if you interact with a financial institution at all – chances are you're more familiar with Fiserv than you realize.

Fiserv is a global ... Read more

Mission: Our mission is to provide integrated technology and services solutions that enable best-in-class results for our clients.

Company Updates

  • We are #FISVProud to once again be named a Fortune Magazine #MostAdmired company, ranked first for innovation in our category. http://glassdoor.com/slink.htm?key=vQ5rL

    Honored to be Recognized - Four Years in a Row | Fiserv

    We're honored to be named to the FORTUNE Magazine 2017 list of World's Most Admired Companies. This marks the fourth consecutive year Fiserv was named to the list.

  • The unified digital banking and payments solution from Fiserv will support the credit union's mission of "Building Better Lives" http://glassdoor.com/slink.htm?key=vQvPG

    Credit Union of Southern California Selects Architect from Fiserv to Deliver a Unified Digital Banking Experience

    A unified platform for online and mobile banking with integrated payments capabilities will provide enhanced service and convenience, supporting the credit union's mission to Build Better Lives for their Members BROOKFIELD, Wis.--(BUSINESS WIRE)-- (NASDAQ:FISV), a leading global provider of financial services technology solutions, announced today that Credit Union of Southern California (CU SoCal) a $1.2 billion, 92,000 Member credit union based in Anaheim, has selected the Architect digital banking platform.

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Fiserv – Why Work For Us?


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Quick Facts
Year founded: 1984
Headquarters: Brookfield, Wisconsin
Locations: 148 worldwide
Employees: Approximately 21,000
Revenue: $5.1 billion in 2014

Who We Are
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 16,000 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

What We Do
We help our clients solve complex business challenges. Whether you want to grow deposits, attract and retain customers, fight fraud or meet regulatory compliances, Fiserv provides the expertise, tools and guidance to help you solve problems and meet business demands.

Fiserv delivers technology solutions in five areas of competence:

  • Payments: Solutions to optimize all aspects of payments, creating efficiency and driving growth
  • Processing Services: Solutions for managing account-based transactions reliably and securely
  • Risk & Compliance: Solutions to prevent and mitigate risk
  • Customer & Channel Management: Solutions to attract, retain and grow customer relationships
  • Insights & Optimization: Solutions that transform data into actionable business insights

Our Mission
Our mission is to provide integrated technology and services solutions that enable best-in-class results for our clients.

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There’s a reason why Fiserv is a global leader in information management and electronic commerce systems for the financial services industry.

It's Our People

Approximately 20,000 associates are helping financial institutions and businesses worldwide solve complex business challenges every day. They’re delivering results. Driving innovation. Changing the way financial services can be – and are – delivered. Right now. They’re smart, driven and committed to our clients’ success.

Explore the possibilities of a career with Fiserv.

At Fiserv, you’ll have the opportunity to grow professionally and personally
in an environment where insights, innovation and leadership are valued
and rewarded.

Career Opportunities

  • Audit
  • Client Services
  • Computer Services
  • Customer Service Support
  • Finance and Accounting
  • Human Resources
  • Information Technology
  • Marketing and Sales Support
  • Project Management
  • Product Development
  • Production Specialist
  • Relationship Management

Fiserv Benefits

Fiserv offers a competitive salary 
and comprehensive benefits package 
designed to help provide security 
for you and your family.

A sampling of our benefits includes:

  • Career Advancement
  • Stimulating Work Environment
  • Community Involvement
  • 401(k) and Discounted Stock Purchase Plans
  • Medical and Dental Insurance concurrent with Start Date
  • Paid Holidays and Vacations

“We’re looking for outstanding people who want to do extraordinary things – people who are highly motivated, have a deep commitment to clients and shareholders, and are excited by making substantial change happen. If this describes you, then you should be part of Fiserv.”

Jeff Yabuki
President & CEO



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At Fiserv, you'll have the opportunity to grow professionally and personally in an environment where insights, innovation and leadership are valued and rewarded.

Fiserv associates share a common set of values that provide a framework for the decisions we make every day. We’re looking for talented professionals who will share our values and get excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients’ benefit.

Vision

To be a global leader in transaction-based technology solutions

Mission

To provide integrated technology and services solutions that enable
best-in-class results for our clients

Values

  • Earn client trust every day.
  • Create with purpose.
  • Inspire and achieve excellence.
  • Do the right thing.
  • Deliver on the promise of one Fiserv.

Fiserv Reviews

3.2
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
932 Ratings
  • Featured Review

    Helpful (1)

    "Getting better all the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Alpharetta, GA
    Current Employee - Systems Engineer in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than 3 years)

    Pros

    Fiserv's management cares. I mean - really cares. About employees as people, about the work and takes pride in it, about its customers and its ability to service them in a forward thinking, competitive way. Do they get everything right every time? No, but who does. Salaries are competitive, promotion avenues are plentiful and exercised regularly, career paths have multiple growth opportunities, and many positions come with bonus earning potential. Standards are flexible and logical, and largely adhered to. Input is freely asked for and accepted from the workforce to management, and historical tribally accepted directions are questioned for validity when appropriate. Work from home opportunities abound, both partial and full-time at every level. And people are generally nice, hard working, and desiring to get the job done. Fiserv stock options available within the benefits package as well at discount. Employee appreciation program can be quite lucrative too, offering a gift card based thank you system ranging from $50 to $1,000.

    Cons

    Medical/dental package - leaves something to be desired, but what large scale employer has a good one with what has happened in that industry the last 5 years? High deductible + HSA is the only one with a somewhat reasonable premium.

    Fiserv will take whatever you give it. The careers here are demanding. Maintaining a work/life balance is YOUR responsibility, not Fiserv's.

    Advice to Management

    Let's continue to keep the reorgs to a minimum so employees can get acclimated to their role and thrive within it. We did well at that this year. Communication from the top down is also getting so much better. Can we find a better medical & dental package though? And please, please, please, let's get rid of Red Brick.

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Fiserv Interviews

Interview Experience

Interview Experience
54%
22%
23%

Getting an Interview

Getting an Interview
40%
19%
13%
8
8
4
4

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience

    Interview

    This division was part of Mellon Bank Operations that was purchased by Fiserv. Normal interview, I currently working for original Fiserv Pittsburgh division and transfered over to the other Pittsburgh Fiserv division when the first Pittsburgh Fiserv division was closed.

    Interview Questions

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Fiserv Awards & Accolades

  • World’s Most Admired Companies, Fortune, 2015
  • America's Best Employers, Forbes, 2015
  • Fortune 500, Fortune, 2015
  • 100 Top Companies for Remote Jobs, FlexJobs, 2014
  • World's Most Admired Companies, Fortune, 2014
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