Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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ProsFisher Investments is huge on career development; employees are constantly moving across departments and able to try new roles as they become available. In my experience, I have had great managers
ConsWork days are normally 7-5 // 6:30-4:30 with an hour long lunch. Had low flexibility for WFH capabilities until COVID happened (changes are happening now) Had low flexibility for staggered /
Advice to ManagementPersonally, some managers need to be more proactive about advocating for the employees they manager (pay increases, more built out training programs, fighting for more staffing when human capital
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I applied online. The process took 2 months. I interviewed at Fisher Investments (United States)
InterviewIt was smooth and the interviewers were so helpful. It might be getting longer tho It was smooth and the interviewers were so helpful. It might be getting longer tho
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