Working at Five Guys Burgers & Fries | Glassdoor

Five Guys Burgers & Fries Overview

Lorton, VA
10000+ employees
1986
Franchise
Restaurants, Bars & Food Services
$1 to $2 billion (USD) per year
Five Guys has been a Washington, DC area favorite since 1986 when Jerry and Janie Murrell offered sage advice to the four young Murrell brothers: "Start a business or go to college."The business route won and the Murrell family opened a ... Read more

Company Updates

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    Five Guys: Jerry Murrell

    Jerry Murrell's mother used to tell him, you can always make money if you know how to make a good burger. In 1986 - after failing at a number of business ideas - Murrell opened a tiny burger joint in Northern Virginia with his four sons.

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    In-N-Out just lost its title as America's favorite burger chain

    Five Guys has triumphed over In-N-Out in a battle of the burger brands. The chain received the top spot in the burger category in The Harris Poll's annual EquiTrend Study.

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Five Guys Burgers & Fries – Why Work For Us?


Five Guys has been a Washington, DC area favorite since 1986 when Jerry and Janie Murrell offered sage advice to the four young Murrell brothers:"Start a business or go to college.” The business route won and the Murrell family opened a carry-out burger joint in Arlington, Virginia.

Under the guidance of Jerry and Janie, the Murrell family served only hand-formed burgers cooked to perfection on a grill along with fresh-cut fries cooked in pure peanut oil. The little burger joint quickly developed a cult-like following. Press paid attention. Customers voted the burger "#1" in the metro area.

During the 1980’s and 1990’s the Murrell family perfected their simple system. Five Guys was The Place to get a fresh, juicy burger with all the toppings you could stuff between fresh-baked buns. A fifth brother was born and, as their family grew, so did their business. Four more restaurants with sit-down seating were added to accommodate the growing clientele.

Early in 2003, Jerry and Janie, together with the “Five Guys,” began offering franchise opportunities. In just under 18 months, Five Guys Enterprises sold options for more than 300 units. The overwhelming success of franchising a local restaurant made national news, with articles in trade publications such as Nation’s Restaurant News, Restaurant Business Magazine and the Franchise Times.

Now, 30 years after Five Guys first opened, there are almost 1,500 locations worldwide and another 1,500 units in development. Five Guys continues to receive generous media attention and has grown a cult-like following around the world.

Five Guys Facts:
  • We only use fresh ground beef.
  • We only use peanut oil.
  • There are no freezers in Five Guys locations, just coolers.

1986

The first Five Guys location opens in Arlington, VA.

1986 - 2001

Five Guys opens five locations around the D.C. metro area and perfected their business of making burgers... and starts to build a cult-like following.

2002

Five Guys decides D.C. metro-area residents shouldn’t be the only ones to experience its burgers and begins to franchise in Virginia and Maryland.

2003

Five Guys sells out of franchise territory within 18 months and decides to open up the rest of the country to franchising.

2003 - Present

Five Guys expands to almost 1,500 locations spanning the United States, Canada, United Kingdom, Europe and the Middle East.

"I love to work for Five Guys because it feels like family."

STORE 747, KANSAS CITY

At Five Guys, the philosophy is simple: great burgers and fries, crafted in a clean restaurant run by friendly staff. The success of these company pillars depends on our crew members, which is why we want our employees to feel pride and ownership in this, their company. It doesn’t hurt to have some fun along the way, either, right?

There aren’t just a few people who have started at Five Guys as young individuals and grown through the ranks, there are hundreds. 

Parallel to the growth of Five Guys has been the increase in opportunities and career growth for Five Guys employees. Five Guys continues to be a company that has a small company feel but with large company opportunities. People who come into Five Guys as a red shirt, have the opportunity to not only grow within the restaurant, but to be a part of Five Guys larger growth both domestically and internationally. 

Five Guys corporate employees over 1,000 professionals including accountants, trainers, marketers, contractors, food safety experts, IT professionals and more! Franchise partners have built their own corporate teams as well and all companies have helped hire from within. 

Five Guys University is the official training center for all Five Guys employees. Every employee works with FGU either online, in-store or both! FGU was established in the late 2000s with the purpose of providing consistent training opportunities to employees across the globe. Core course offering focus on Five Guys culture, prep, line operations, and customer service, but there are advanced courses for employees and management to meet the strategic goals of the Five Guys brand. 

To date, Five Guys University offers a selection of over 30 courses to 33,000 users across North America, Europe, and the Middle East! We want our employees to feel supported and have the right resources to be successful in their careers at Five Guys.

Five Guys Burgers & Fries Reviews

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Five Guys Burgers & Fries Jerry Murrell
Jerry Murrell
360 Ratings
  • Featured Review

    "Assistant Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Mooresville, NC
    Current Employee - Assistant Manager in Mooresville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Five Guys Burgers & Fries part-time (More than 3 years)

    Pros

    Competitive pay and benefits, especially with secret shopper program. Fun and fast paced environment.

    Cons

    Can get very busy and overwhelming

    Advice to Management

    Keep up the good work.

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Five Guys Burgers & Fries Photos

Five Guys Burgers & Fries photo of: The lobby
Five Guys Burgers & Fries photo of: Outside Five Guys front entrance
Five Guys Burgers & Fries photo of: Five Guys
Five Guys Burgers & Fries photo of: patio
Five Guys Burgers & Fries photo of: dining room
Five Guys Burgers & Fries photo of: deck
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Five Guys Burgers & Fries Interviews

Experience

Experience
65%
16%
18%

Getting an Interview

Getting an Interview
45%
43%
4%
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Difficulty

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  1. Featured Interview

    Helpful (13)  

    Team Member Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Five Guys Burgers & Fries (Miami, FL) in November 2016.

    Interview

    The whole process wentquick and smoothly I applied online and got a call 7 hours later and was asked to come in for an interview two days later. I came in and completed the interview. It was a breeze I was told all the information I wanted to know. 6 hours later I was offered the position. Looking forward to this new experience.

    Interview Questions

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