Working at Flight Centre Travel Group | Glassdoor

Flight Centre Travel Group Overview

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South Brisbane (Australia)
10000+ employees
1981
Company - Public
Travel Agencies
$5 to $10 billion (USD) per year
JB Hi-Fi, HelloWorld, Telstra

Flight Centre Travel Group Reviews

3.4
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Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
559 Ratings
  • Helpful (5)

    "Love my job"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montvale, NJ
    Current Employee - Anonymous Employee in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time (More than 10 years)

    Pros

    Great benefits Great co-workers Great company

    Cons

    This company I’m sure has some cons but I can’t think of one right now so can’t be that bad

    Advice to Management

    I got nothing. KEEP UP THE GOOD WORK TAKING CARE OF YOUR EMPLOYEES

See All 1,097 Reviews

Flight Centre Travel Group Photos

Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
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Flight Centre Travel Group Interviews

Experience

Experience
52%
22%
26%

Getting an Interview

Getting an Interview
91%
5%
1%
1
1
1
0

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (11)  

    Senior User Experience Designer Interview

    Anonymous Interview Candidate in Montvale, NJ
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Flight Centre Travel Group (Montvale, NJ) in June 2017.

    Interview

    The interview process was pretty straight forward. It started with a basic interview over the phone with an internal recruiter.

    Once that was taken care of I was brought in for an on-site interview to speak with the management team regarding the details of the position and to review some of the work I have done in the past. This part of the interview seemed quite simple compared to some of the other interviews I have been on. I was asked some basic UX questions and my opinion regarding apps and UX problems.

    I was told they wanted to make a quick decision within the next 5-10 days which worked with my timeline and expectations. This is where things went a bit off of the rails. The short version of the story is that I had to keep following up with the recruiter who wouldn't get me responses for days at a time and then when she did, I was just informed that they were still working on it.

    Eventually I got an offer and initially accepted. That happened about 6-8 weeks after the first interview. The offer was less than we had spoken about and I attempted to negotiate but that wasn't an option apparently. I also told them I needed to give my current job 30 days notice because of my involvement there and they tried to strong arm me into starting work in a week. I wasn't happy about any of this.

    I ended up getting another, much better offer, 2 days after I accepted the first. Even though it isn't the best situation, I ended up pulling back my acceptance and going with the other offer. My justification here are based on the negative experiences above and the fact that this other offer was actually over what we had discussed which was quite a bit more than what FCTG offered.

    When I informed the recruiter as soon as that was set in stone I received no response at all. If this is any indication of how they do business I am very happy with my decision.

    Interview Questions

    • What is an example of an app that you feel utilizes great UX?   Answer Question
See All 585 Interviews

Flight Centre Travel Group Awards & Accolades

  • 100 Best Companies to Work For, The Sunday Times (UK), 2014
  • Best Workplaces in the UK((Large)), Great Place to Work Institute, 2013
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