Working at Floor Coverings International | Glassdoor

Floor Coverings International Overview

Norcross, GA
1 to 50 employees
$50 to $100 million (USD) per year
Floor Coverings International is the #1 in-home flooring company in North America. Floor Coverings International provides you with personalized service, creates an individualized plan for your project, and delivers your desired result with exacting standards. It’s your ... Read more

Mission: Each customer can expect the highest level of service, personalized attention, and an individualized plan that works for their particular lifestyle. From start to finish, the process is designed to meet your specific style, needs, and schedule. Our goal is simple – to ... Read more

Company Updates


    Floor Coverings International at Your Door

    Carmichael, CA (MPG) | By Rhonda Sanderson, Sanderson & Associates Share this pic with friends!Jose and Jennifer Elias will visit customers' homes with their Floor Coverings International of Carmichael Mobile Flooring Showroom stocked with thousands of flooring samples.



    Having worked in the home improvement field, but now having the opportunity to chart his own course at 60 years old, Michael McKenny found himself being pulled back to home improvement, where he began to explore his options. "I love the idea of 'home' along with the lives and stories that are created inside," said the now-61-year-old McKenny.

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Floor Coverings International – Why Work For Us?

Floor Coverings International offers the best in-home flooring experience in North America. Our 350,000 customers give us an average rating of 4.7/5. We were recently awarded with the Best of Best Franchise award from Entrepreneur Magazine for being the #1 franchise in the home improvement category

Floor Coverings International provides you with personalized service, creates an individualized plan for your project, and delivers your desired result with exacting standards. It’s your vision. It’s our expertise. When it all comes together, it’s perfectly yours. 

Here’s how it works:

We come to your home with thousands of flooring samples to choose from

We help you select materials that capture your style and meet your budget

We develop a design plan that meets your specific needs

We measure to ensure the perfect fit

We schedule a time for installation that’s convenient for you

Our product selection covers all areas of materials you might consider for a flooring design in your home – carpet, hardwood, ceramic tile, vinyl, and specialty products from bamboo to slate, and accents like glass. We merchandise our product selection to give you a beautiful selection from only the finest manufacturers, both from North America and around the world, and we believe it is a selection unmatched anywhere else.

Each customer can expect the highest level of service, personalized attention, and an individualized plan that works for their particular lifestyle. From start to finish, the process is designed to meet your specific style, needs, and schedule. Our goal is simple – to install floors you’ll love for years to come. Whoever you talk to and meet at Floor Coverings International, we would like you to know that the measure of our success lies solely in the measurement of your satisfaction of us.


Floor Coverings International is a FirstService Brands company.

FirstService Corporation is a North American leader in the property services sector, serving its customers through two industry-leading service platforms: FirstService Residential, North America’s largest manager of residential communities; and FirstService Brands , one of North America’s largest providers of essential property services delivered through individually branded franchise systems and company-owned operations.

FirstService generates more than US$1.1 billion in annual revenues and has more than 15,000 employees across North America. With significant insider ownership and an experienced management team, FirstService has a long-term track record of creating value and superior returns for shareholders. The Subordinate Voting Shares of FirstService trade on the NASDAQ and the Toronto Stock Exchange under the symbol “FSV."

We take pride every day in providing our customers with the best products and in-home customer service in the flooring industry. But aside from satisfying our customers and clients, what truly makes us proud is our commitment to improving the communities we serve. At Floor Coverings International, customer satisfaction, community service, and social action work hand-in-hand.

It is in our ethos to be proactive, selfless, and genuine in our interactions with our customers, and we’re equally as dedicated to giving back to the communities that have welcomed us with open arms. Our franchisees, sister companies, and network of employees is nothing short of inspirational, as is evidenced through our presence at local events and our all-hands-on-deck approach to community outreach. At Floor Coverings International, community doesn’t just mean the neighborhood you live in. It includes the areas in which you work, play, and encourage your family, friends, and neighbors to thrive.

Our commitment to community involvement captures the essence of who we are. We believe that by taking social responsibility, we can encourage others to want to pay it forward. And in turn, we can create communities of involvement that work together to achieve the greater good for all.

Thank you for exploring our commitment to social responsibility and for the opportunity to serve your flooring needs. We believe that together, one customer and one community at a time, we can make a difference.

Tom Wood
CEO, Floor Coverings International

Design Associates:

Floor Coverings International is the #1 mobile flooring franchise in North America and growing 6x faster than the flooring industry as a whole. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 350,000+ customers give us an average 4.7 star rating. That's a big reason why we're growing six times faster than our competitors and why we have an immediate need to hire 60+ hard-working, service-minded individuals who love to have fun. Can you be one of these individuals? 

How does the process work?

Our hiring process if fast, easy and impactful. Apply today and help provide clean water to people in need. it's six simple steps. Plus, we'll donate to charity: water as you progress. 


Give Back in a Big Way - Right Away! 

Giving back is a big part of our culture. That's why we're supporting charity: water so you can give back in a big way, right away. We'll make donations in your name to charity: water as you progress throughout hte process. If you ultimately accept a position, we'll donate $1,000! Our goal is to fund four new wells in 2018. You can help. 


Position Perks:


Frequently Asked Questions:

What will I do?

You will use our proven sales system and technology to meet customers in their home and design the floors of their dreams. 

How much money can I make?

Our top Design Associates make $100k+ annually.

Do I need to have experience in flooring?

No. We are looking for someone who is self-motivated, an independent worker, a great communicator, highly oraganized, and enjoyes a team atmoswphere. We are looking for an individual who isn't afraid to work hard, including some evenings and weekends.

Is there training provided?

Absolutely! We provide extensive training at our corporate headquarters in Atlanta. In addition, we provide continuous on the job training, webinars, 1-on-1 coaching, and more.


Testimonials from our Design Associates:

Learn More and APPLY HERE!

Are you ready for a career makeover? Then start here!

Franchise Owner Role:

We are looking for motivated individuals who are prepared to take their financial future into their own hands and create successful franchises. We are looking for people who have the ability to set goals and strive to achieve them. We are looking for people who are able to learn and execute a precise business plan. We are looking for people that can lead and motivate employees to achieve short and long term goals. To be a successful Floor Coverings International Franchisee, you must be ready to invest in yourself.

Floor Coverings International franchisees come from all walks of life. Typically, they are not interior designers, flooring experts, or home improvement gurus. Our franchisees are smart, successful and highly motivated business leaders. They have a disciplined acumen for maximizing opportunity and they know how to run a business. They are committed to building productive teams and long-term relationships. They know how to inspire and how to bring out the best in other people.

As a Floor Coverings International franchisee, your business is guided by a powerful business model. When you own a franchise, you will utilize Design Associates to guide your customers through the flooring selection process giving your customers a floor that will inspire them today and tomorrow. You will leverage a network of highly qualified flooring installers overseen by a project coordinator to deliver a customized experience consistently each and every time. Our successful franchises are supported by skilled and dedicated team members.

Floor Coverings International is an equal opportunity organization. Women entrepreneurs searching for the opportunity to run their own business, with the support and resources of a nationally recognized franchise behind them, will discover one of the best franchise opportunities for women with Floor Coverings International. Want more information on what it takes to own a franchise? Contact us today for additional investor details and information on franchise opportunities for women.

Industry Leaders - Featured in:

Investment steps:

Learn more HERE! 

Our Commitment:

The concept of giving back takes on many forms, including donating money, empowering others, volunteering time, or volunteering skills to complete a project in need of those specific talents. But as much as we’d like to say it’s all about being selfless, the truth is—it’s not. When we give back we enjoy ten times the gratification than the amount of time, money, or talent we sacrifice. In actuality, giving back is not a sacrifice at all, because it rewards us with so much more than we’re giving.

We are proud to support the charitable events and community efforts with national and local initiatives. Floor Coverings International and our sister companies have had the pleasure to serve dozens of local and national charities. In the past year, through a partnership with one of our suppliers, we have donated more than $60,000 to St. Jude Children’s Research Hospital. Most recently, we have partnered with Ronald McDonald House, where we host events then donate a portion of all sales directly to the charity. To find out more about the FirstService initiative or volunteer to partake in events within your community, our Social Purpose Calendar includes a list of all scheduled upcoming events.

We have pride in our brand and respect for the communities we serve. It is with great pleasure that we can continue our mission to give back, help those in need, and build a community where everyone is actively involved in achieving what is needed for the greater good.

Floor Coverings International Reviews

  • "Great Company Investing in you"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Floor Coverings International full-time


    The company really truly wants you to succeed as a Design Associate


    Not your usual 9-5 schedule. Have to meet the needs of customers when it comes to scheduling

See All 44 Reviews

Floor Coverings International Photos

Floor Coverings International photo of: Bringing flooring straight to you!
Floor Coverings International photo of: Lunch and Learn
Floor Coverings International photo of: Our February 2019 Franchise Owners!
Floor Coverings International photo of: Pet friendly floors available!
Floor Coverings International photo of: Some home show fun in Boston!
Floor Coverings International photo of: International Franchise Association
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Floor Coverings International Interviews



Getting an Interview

Getting an Interview




  1. Helpful (6)  

    Director Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Floor Coverings International.


    The process was laborious at best. There were 5 interviews and then a final group interview. There was not clear picture of what was to be expected from the job or the benefits. They were all very unprofessional. I should have know what type of company this was by the messy office. This is a pyramid scheme at best.

    Interview Questions

    • Are you a family man? Are you married?   2 Answers


    no negotiation

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Floor Coverings International Awards & Accolades

  • Best of Best Franchises - #1 in our Category, Entrepreneur Magazine, 2018

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