Working at Floor and Decor | Glassdoor

Floor and Decor Overview

Smyrna, GA
5001 to 10000 employees
2000
Company - Public (FND)
Home Centers & Hardware Stores
$1 to $2 billion (USD) per year
Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering the broadest in-stock selection of tile, wood, stone, related tools and flooring accessories - at every day low prices. The company was founded in 2000 and is ... Read more

Mission: We offer a dominant in-stock, locally assorted selection of high quality hard surface flooring and related accessories, all at the lowest prices. We serve our customers with excellent service, a safe shopping environment, inspirational displays and a compelling shopping ... Read more

Floor and Decor – Why Work For Us?


As a category killer, we will offer a dominant in-stock, locally assorted selection of high quality hard surface flooring & related accessories, all at the lowest price in the markets we serve. We will serve our associates & customers by executing the P’s of Retail at the very highest level. We will serve our customers with excellent service, a safe shopping environment, inspirational displays, & a compelling shopping experience. We will serve our shareholders by continually driving increased value by leading the industry.

Entrepreneurial Spirit.
Our associates are empowered to put the customer first, be the voice of change, & ensure we are serving our local markets in the best way possible.

Integrity.
Our actions & words define who we are. We conduct business with honesty, integrity, & in compliance with the law everywhere we operate.

Teamwork.
We all have one common goal: do our part in helping the Company succeed. We will work together in a respectful, collaborative, fun environment where every voice counts.

Accountability.
Every associate is part of our success. We constantly strive for excellence in all we do & own our respective responsibilities to deliver at the highest level.

Safety.
We protect our customers & each other from injury with a safe, secure workplace & shopping environment.

Floor & Decor is like no other flooring company. Our customers enjoy the largest in-stock selection of tile, wood, stone from around the world at everyday low prices.  We deliver a unique shopping experience through inspirational displays and incredible customer service.

From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate.  Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers.  With 100 stores and counting, the opportunities to advance within our organization are endless.

Why have just a job when you can have a career? Why join a company when you can join a community? At Floor & Decor our associates are entrepreneurs, innovators, and go-getters. Join a community of success-driven people that are taking our company and their careers to the next level.

If you enjoy a fast-paced environment, sharing knowledge with customers and coworkers, working with people from diverse backgrounds, and you’re brimming with passion and drive, your career can climb to great heights at Floor & Decor.

 

RETAIL OPPORTUNITIES
If you are a motivated person who enjoys a fast-paced team environment filled with challenges and endless opportunities, you’ve come to the right place. Our successful associates have a service-oriented approach in all aspects of work.

PRO SERVICES
As a person, you like meeting new people and developing new relationships. As a sales professional, you like turning them into customers. As a Pro Premier employee, you’ll put those skills, and many more to work sourcing, creating and nurturing contract clients for the Floor & Decor Pro business.

DESIGNERS
Our Design Services team ensures that each and every customer has a unique experience at Floor & Decor, whether remodeling a bathroom or designing an entire home. They have an eye for design and a passion for creating the best experience for the customer. By listening to our customers' needs and staying up-to-date on trends, our designers help turn visions into reality.

DISTRIBUTION CENTERS
Our talented Distribution Team makes sure that Floor & Decor products get to the right place at the right time, from a customer’s home across town to retail stores across the country.

CORPORATE OFFICE
We hire associates that go above and beyond. They are hardworking, entrepreneurial, and driven to succeed. By hiring the best and brightest talent, we are able to continue to grow our vision and devise the strategies that will lead us to success.

CUSTOMER CARE CENTER
Floor & Decor always wants to deliver that one experience that meets all of our customer's needs. Our Customer Care Center is full of associates willing to do whatever it takes to help the Floor & Decor community, from our retail associates to our external customers.

Floor and Decor Reviews

  • Featured Review

    Helpful (2)

    "Best Decision I’ve Ever Made!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pro Premiere Manager in Burlingame, CA
    Current Employee - Pro Premiere Manager in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Floor and Decor full-time (Less than a year)

    Pros

    This company takes care of their employees point blank. I’ve worked for large companies where you become a number. Since working at this company I’ve been promoted twice and given every tool I needed to be successful. I’ve met the CEO of this company and the founder!!! You don’t get to do that anywhere else. I could go on and on about why this is the best company in the world but I’ll make it brief.

    1.) The opportunity to grow!!
    2.) Your hard work does not go unnoticed!!!
    3.) Compensation is amazing!!
    4.) WHEN YOU WORK HERE YOU ARE PART OF A FAMILY!!.
    5.) Nothing is out of your reach here from part time associate to CEM it’s possible.

    Cons

    We don’t have a store in every state but I have a feeling we will in the near future.

    Advice to Management

    Never stop caring about your employees because that’s what makes us better than our competitors.

    Listen to your employees and helped to chart a career path they want.

See All 433 Reviews

Floor and Decor Photos

Floor and Decor photo of: Wood Section
Floor and Decor photo of: good
Floor and Decor photo of: Wall & Tile department
Floor and Decor photo of: new store
Floor and Decor photo of: Deco Department
Floor and Decor photo of: Floor & Decor
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Floor and Decor Interviews

Experience

Experience
63%
13%
24%

Getting an Interview

Getting an Interview
67%
15%
9%
4
3
1
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Cashier Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Floor and Decor (Orlando, FL) in January 2016.

    Interview

    It was really nice! Interviewed with the cashier supervisor at first and she was awesome. Then with management and finally the store manager. All of the interviews started with questions but eventually just ended up having a conversation, most likely to analyze my personality. This is something I appreciated.

    Interview Questions

    • Describe a time where you were under pressure due to a deadline or large workload.   Answer Question
See All 81 Interviews

Floor and Decor Awards & Accolades

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