Working at Ford Motor Co. of Canada | Glassdoor

Ford Motor Co. of Canada Overview

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Oakville, ON (Canada)
10000+ employees
Subsidiary or Business Segment
$2 to $5 billion (USD) per year
Ford Motor Company of Canada is where the Mustang meets the maple leaf. A subsidiary of Ford Motor, Ford of Canada is that country's longest-running automobile maker. The company was founded in 1904 when, with a $125,000 investment, Henry Ford set up limited ... Read more

Ford Motor Co. of Canada Reviews

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Ford Motor Co. of Canada President and CEO Dianne Craig
Dianne Craig
6 Ratings
  • "great company with room to grow- csr and customer service manager"

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    • Culture & Values
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    Former Employee - Customer Service Manager in Melbourne, FL
    Former Employee - Customer Service Manager in Melbourne, FL
    Positive Outlook
    Approves of CEO

    I worked at Ford Motor Co. of Canada full-time (More than a year)


    great training and one on one to help you understand the responsibilities of your role. Decent pay and an open door policy. majority of the answers are given to you, the rest is up to you to research within a given time frame. If you don't have the answer, your team lead or a supervisor is more than willing to jump on it as soon as possible to find the answer for you.


    as a CSR, you are the first person to customer reaches. you have to tell people 'NO' a lot, but this is common in this line of work when you deal with car warranties.this position can be a little stressful, but you learn to get past that.

    Advice to Management

    there isn't too much advice upper management that I would provide, but I do think that customer service representatives do need more access to certain programs. As a customer service manager, things were fantastic!

See All 29 Reviews

Ford Motor Co. of Canada Interviews

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Interview Experience

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Getting an Interview

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Interview Difficulty




    Customer Service Manager Interview

    Anonymous Employee in Melbourne, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through other source. The process took 1 day. I interviewed at Ford Motor Co. of Canada (Melbourne, FL) in October 2013.


    detailed behavioral questions and understanding of the job role when working directly with a set region of dealerships as well as their consumers. discussion of pay as well as additional internal promotion from that position.

    Interview Questions

    • the most difficult thing about the interview process is the behavioral question. You must be very specific when providing an answer or the job is not yours.   Answer Question
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