Working at ForeSee | Glassdoor

ForeSee Overview
Ann Arbor, MI
201 to 500 employees
Company - Private
Information Technology
$100 to $500 million (USD) per year
Founded in 2001, ForeSee is the pioneering leader in Voice of Customer (VOC) solutions. More than 2,000 companies worldwide -- in government, financial services, and other industries -- have transformed their customer experience (CX) into a strategic and rigorous business ... Read more

Mission: Our mission is to empower organizations to compete and win by helping them create amazing experiences for their customers.

Our company values follow one guiding principle: Treat other people as you expect to be treated. Our values are Certainty, Suiteness ... Read more

ForeSee – Why Work For Us?


ForeSee is at the intersection of the most relevant business trends in the software industry -- customer experience, data analytics, and cloud computing.

Our solutions give certainty and economic impact to the customer experience initiatives of more than 2,000 companies around the world. We are the recognized thought leaders in industries like retail and government where we’ve published 14 years of CX data and research from our benchmarks.

undefinedPete Daffern


Pete is a veteran enterprise software executive with an impressive history of achieving customer loyalty and record growth. Before joining ForeSee, he was the President of EMEA and vertical markets at NetSuite and was one of the key leaders responsible for growing the world’s top cloud ERP company to a valuation of $10B. Previously he was CEO of ClairMail where he repositioned the company as the #1 mobile banking and payments platform selling to retail banks. Under his leadership, ClairMail was sold to Monitise in 2012.

Pete also served as Chairman and CEO of Purisma and VP of Business Development at Vitria Technology. He started his career at Crystal Decisions, a business intelligence suite that is still widely revered by SAP. He was involved in growing the business from its infancy into a multi-billion dollar asset. Today, he serves as Chairman of the Board at SynchHR, and is a board member at Amplience and Revoo, and a Venture Partner with Octopus Ventures. He was a board member at Market Metrix which was successfully sold to private equity in 2014.

undefinedLenny Nash

Chief Strategy Officer

Lenny is an expert in Voice of Customer solutions after having created one of the first SaaS-based customer experience measurement platforms in 1997. He co-founded Market Metrix, a methodology-based market research and analytics firm specializing in the hospitality industry. As CEO there, he led product strategy and grew the company 30% per year for 12 years. In April 2014 Market Metrix was acquired by Clarabridge.

Lenny was also General Manager at Clarabridge, and held senior strategy and consulting roles at Arthur Anderson, Kurt Salmon Associates, and Accenture. He has written and been published extensively on how to improve customer satisfaction to drive business growth. He earned a BS in Industrial Management from Georgia Tech.


Join the Pioneering Leader in CX Measurement!

We are growing fast and investing in the technology and people to support our aggressive growth plans. That’s where you come in. Our culture is a major competitive advantage and it is defined by these values: humility, respect, unity, transparency, passion, and brilliance. Although we hire for skill, character is equally as important and ours is company where you treat others as you expect to be treated. 

 Come help us make the world a better place, one customer experience at a time!

ForeSee Reviews

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ForeSee CEO Pete Daffern
Pete Daffern
19 Ratings
  • "Great Vision, Great People, The Time is Now!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at ForeSee full-time (Less than a year)


    Product Roadmap, Driving the right change in the organization, focus on the customer, leadership, the PEOPLE!


    a lot of change at one time.

    Advice to Management

    Stay the course. We're making the changes needed.

See All 90 Reviews

ForeSee Interviews



Getting an Interview

Getting an Interview





    Talent Acquisition Manager Interview

    Anonymous Employee in Ann Arbor, MI
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at ForeSee (Ann Arbor, MI) in May 2017.


    Very quick response once I applied. The steps were - Application completed, email requesting a phone interview within 2 days, Phone interview scheduled quickly, Onsite interview followed within 5 days, decision made within a week.

    Interview Questions

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