Working at Forever 21 | Glassdoor

Forever 21 Overview

Los Angeles, CA
10000+ employees
Company - Private
Department, Clothing, & Shoe Stores
$5 to $10 billion (USD) per year
Forever 21 - The fast-growing retailer operates more than 530 stores under the Forever 21, XXI Forever, ForLove 21, and Heritage 1981 banners in the US, Canada, Asia, the Middle East, and the EU; as well as an e-commerce sites.

The chain, which helped to ... Read more

Mission: Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere.

We’re always on the lookout for talented individuals eager to thrive in our ... Read more

Company Updates

  • Exciting News! We are hiring in our Times Square Location!! We have an immediate need for the following positions:
    Lead of Services
    Visual Merchandiser
    Apply Today!!!

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Forever 21 – Why Work For Us?


Forever 21 has seen some remarkable accomplishments over the past 30 years. With a goal to become an $8 billion company by 2017 and open 600 stores in the next three years, it’ll be exciting to see the company achieve in three years what it initially took 30 years to do.

Did You Know...

Forever 21 is the 5th largest specialty retailer in the United States.

A customer from Toronto named her daughter Tiev Forever Golding because she almost had her baby in a Forever 21 store. Once the child’s passport expires, they plan to legally change her first name to “Forever”. 

The average Forever 21 store is 38,000 square feet, the largest is approximately 162,000 square feet and the original Fashion 21 store is only 900 square feet.

Fashion 21 rung up $700,000 in sales in its first year. The prior three businesses that occupied that building failed within the first year.

Even with the company’s tremendous growth, it still remains a family owned business.

Forever 21 and Corporate Social Responsibility

Just as a consumer has choices, at Forever 21, we take our business choices seriously, including in the way we obtain the products we sell. We strive to have a positive impact not only within our stores and corporate family, but also upon hundreds of vendor manufacturing facilities throughout the world which make our products, as well as their employees.

We see these choices as part of a work in progress and that there is always more to do.

1. Supplier and Vendor Social Compliance and Ethical Sourcing

We care not only for our employees but also for the employees of hundreds of vendor manufacturing facilities throughout the world which make our products. We want all of these employees also to work in safe and healthy environments and to provide products to you, the consumer, which are made by such employees.

Therefore, our Corporate Social Responsibility program includes the Forever 21 Vendor Audit Program. While many of our vendors have worked with Forever 21 for a number of years and are trusted, all suppliers and vendors must provide factory contact information and all factories must participate in the audit program.

2. Charity Programs:

Shopping is becoming about the power you have to support charitable organizations when you buy their products. We know you love Forever 21 for great fashion, being on trend and always having amazing prices. What you may not know is that our passion for charitable causes and helping those in need is of the utmost importance to us.

At Forever 21, one of our core values is to encourage giving, to lend a helping hand to those who need it most. Over the years, we have carried product that has helped a number of organizations. However this year we formally introduced our Give to Love Love to Give brand, which encompasses a collection of items where proceeds will go back to a designated charity.

Our Give to Love Love to Give collection has been a huge success thanks to your support. Year to date, for 2011, we have donated over $9.5M worth of money and merchandise donations. We, along with our charity partners, thank you for lending a helping hand to those who need it most.

3. Environmental Policy:

Forever 21 is committed to reducing its environmental footprint throughout its global operations. Environmental sustainability is a key responsibility and we can play an integral role in ensuring that our impact is minimal in the countries where we source materials and products through to the markets where products are sold.

We will continue to transport our products via sea vs. airfreight in order to help reduce carbon emissions.

Our new stores are using energy efficient lighting systems to vastly cut down on the energy usage.

We recycle all shipment boxes at our distribution center daily.

We have many other new programs in the works- check in with us from time to time to see what’s new.


Celebrated for over 25 years by style conscious and trend-savvy shoppers across the globe, Forever 21 has set the fashion industry on fire by showcasing the most current collections, on-trend apparel, and exciting shopping environments.

When you join the Forever 21 family, you will enjoy a fast-paced, exciting work environment with tremendous opportunities for growth. We are committed to challenging fashion boundaries, acting on behalf of our customers, and demonstrating passion in all that we do.

Forever 21 is committed to nurturing your talents and supporting your career goals with our fun work environment, team culture, and core values.

Forever 21 Reviews

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Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,798 Ratings
  • Featured Review

    Helpful (8)

    "Good for creative young people who want to pursue their career in retail."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Glendale, CA
    Former Employee - Store Associate in Glendale, CA
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time (Less than a year)


    Active and energetic working environment


    Minimum wage only and you have to work on holidays

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Forever 21 Photos

Forever 21 photo of: Work With Us!
Forever 21 photo of: Diversity is who we are!
Forever 21 photo of: New Store Opening - our new RED21 Concept!
Forever 21 photo of: New Store Opening brings a BIG crowd!
Forever 21 photo of: New Store Opening - AMSTERDAM!
Forever 21 photo of: "Shop All Day!" New Store Opening in MACAU!
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Forever 21 Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (34)  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied at a job fair they were having, and the interview process was fairly simple. They had me finish an application and then interviewed me and another girl right after. Questions were easy, and the manager was super friendly and funny. Also, I didn’t have any job experience prior to the interview, but I mentioned about my volunteer experience and extracurricular activities. Got the job a couple hours after the interview.

    Interview Questions

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Forever 21 Awards & Accolades

  • America's Largest Private Companies, Forbes, 2008

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