Most staff are friendly, all staff are hard working. Activities coordinator is very good, helps with residents and organised lots of activities for them. Very good meals and portion sizes (there's the odd bad day but can't be perfect all the time) residents all well fed with a good choice. Good shift patterns, bank staff are also very willing to pick up when shifts are short. There's been a lot of unrest with managers leaving and inspections etc, but staff have coped well.
A lot of the staff have been here for years and very unwilling to change routines/practices. A lot of staff refuse to use moving and handling equipment use the excuse 'residents don't like the hoist'. Despite good bank staff, shifts do seem to run short often. Poor wage! Roll on the living wage next year!
Advice to Management
Look after the staff you have but don't forget to encourage new, caring isn't a glamorous job and good staff need good rewards/incentives.
I applied online. The process took a week. I interviewed at Four Seasons Health Care (Bolsover, England (UK)) in February 2015.
Very nice and relaxed. The Manager came across as very caring, understanding and only wanted the best for his care home. this made me relaxed and I felt welcomed into employment with the Vale
We care about our staff and we stand beside them, offering training, support and guidance, so they can achieve their ambitions: http://glassdoor.com/slink.htm?key=vI8e0
Maxine Smith joined Four Seasons as a care assistant and we saw her potential to reach her goals. Now, she's team leader, and is inspiring others to develop their careers. Read her story here http://glassdoor.com/slink.htm?key=vIKHd
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