I worked at Franklin Mint Federal Credit Union full-time (More than a year)
The best part of working at the Franklin Mint FCU is your colleagues. Knowing each of your colleagues has your back when you are away or are struggling in some months is what develops true camaraderie, trust, and family like environment. The company offers its employees a generous retirement plan, benefits, work-life balance structure, and access to specific credit union products savings. My direct manager was what made my experience at the Franklin Mint FCU excellent within my team work environment. Will not forget the excellent leadership skills and experience.
The con of working for Franklin Mint FCU is that the organization still needs to evaluate the needs of the organization and evaluate the needs of the employees. Strategically aligning leadership to employees will ensure proper growth and enable an excellent place to work, not just a great place to work.
Advice to Management
Conduct further employee satisfaction surveys on specific target issues to resolve concerns of employees and identify potential new methods of engagement between leadership and employees.
I applied online. The process took 2 weeks. I interviewed at Franklin Mint Federal Credit Union (Brookhaven, PA) in February 2017.
Processes member transactions accurately and efficiently. Examines documents for endorsement and negotiability. Detect and resolve discrepancies promptly. Balance daily transactions and verify cash totals. Resolve out-of-balance conditions. Responsible to open and close basic savings and checking accounts for existing members. Cross-sell credit union products and services to members to assist in meeting their financial needs. Responds to member inquiries and requests. Provide ongoing relationship servicing with current members.
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