I worked at Fred Segal full-time (More than a year)
-The hours are great.
- The general environment was more relaxed and "fun" than a corporate department store.
- I loved the private versus corporate feeling.
-The customer is not always right at FS.
-Within the boutique I worked for, there were no cash refunds, only exchange or store credit.
- For the most part, the owner of the boutique I worked for was accommodating to my requests for certain days/time off.
- Great place to network and meet people in the business.
- I learned a lot about buying, pricing, merchandising, managing, styling and luxury sales customer service.
- We were given a few pieces of clothes every couple of months.
- Overall I very much appreciated my time here and feel that I greatly benefited from my employment at FS.
- I learned all that I could, and then felt like the growth came to a stop.
- Difficult to have a work-life balance due to difficulty of getting time off and always working weekends.
- A LOT of drama and FS politics that often interfere with daily duties. A lot of the owners from different boutiques don't get along, and so there is this constant childish behavior from them, trying to sabotage each other, get each other in "trouble" and a lot of negative gossip.
-The base pay was a bit low considering how much sales per hour I was bringing in. There was no commission on every piece, instead a bonus structure that at busy times was a an okay way to earn that extra money, but when business was slow, there was no chance of making anything extra, so the overall pay was difficult to live off of.
- No benefits other than an employee discount of 40%
Advice to Management
A happy person is a happy employee, consider working with employees more to help them balance a personal life with work.
Pay a good employee what they are worth.
Commission based sales over bonus based sales.
The process took 3 weeks. I interviewed at Fred Segal (Beverly Hills, CA) in August 2010.
Took forever for Manager to get a hold of Regional Manager and call in for an interview. Said I would be called in a few days took over a week an a half only to tell me that he would schedule and second round in a couple of weeks. Very disorganized. At the second round I was kept waiting for over an hour. Now, I understand people are busy but it is a huge example of the disorganization up top. The position I was applying for needed to be filled for over 6 weeks and they were very desperate and the office still couldnt get it together. I know from the inside that I was the only applicant for the position so it wasn't a case of getting the best person for the job. Very disorganized and unprofessional.
Reasons for Declining
better job at better pay.
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