Freedom Financial Network Career Overview | Glassdoor

Freedom Financial Network Overview

San Mateo, CA
1001 to 5000 employees
2002
Company - Private
Investment Banking & Asset Management
$100 to $500 million (USD) per year
Freedom Financial Network is committed to providing financial solutions and services that enable consumers to achieve their financial goals. As passionate as we are about this mission, we are equally passionate about creating a work environment where employees can reach their ... Read more

Mission: Mission: To provide financial solutions, service and education enabling consumers to reduce debt, build wealth and achieve financial freedom.

Companies in the Freedom Financial Network include Freedom Debt Relief, the largest debt relief company in the ... Read more

Company Updates

  • Congratulations to the latest graduates of our Customer Service Training program! We look forward to watching you flourish in your new role and continuing to develop a great career with us! Welcome to the #FreedomFamily!

  • We're thrilled to have been selected as the #1 Best Place to Work in Phoenix for the 2nd year in a row! Check out our latest openings and join us today!

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Freedom Financial Network – Why Work For Us?


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Who We Are?

Freedom Financial Network is a growing group of over 1800 employees – known internally as “The Freedom Family.” We’re energetic, smart & compassionate but--most importantly--we're all about helping our customers with meaningful financial solutions. Freedom was founded in 2002 by Stanford Business School graduates Andrew Housser and Brad Stroh. While the company has grown tremendously since its founding, we pride ourselves on maintaining a culture of innovation, empowerment, and compassion.  Freedom works out of two locations in San Mateo, California and Tempe, Arizona. 

What We Do?

We help people improve their financial well being through multiple groups, including: Bills.com, Freedom Debt Relief, ConsolidationPlus, FreedomPlus and our investment arm. This might mean helping consumers get out of debt for the least possible personal cost or it may be conducting financial consultations, educating Americans on their options and recommending the appropriate solutions for their personal needs. Our core services offer an alternative to bankruptcy, credit counseling, and traditional debt consolidation. We've always approached the business from the human perspective and represent the consumer exclusively (not the banks or other agendas) – we become your number one advocate helping you re-establish solid financial footing as quickly as possible.

Responsible Leadership

Freedom Financial is committed to elevating the standards of our industries and we place the appropriate emphasis on our responsibility for our valued customer base. We are on the Board of Directors of the leading debt  industry association, the American Fair Credit Council (AFCC), focused on elevating business standards and industry regulation.  We also take a leadership role in our communities with active support and actions to help our teammates, clients, and communities... something we've taken great pride in since our foundation.


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Freedom Financial Network (FFN) 
offers excellent healthcare benefit plans, insurance, and much more to help meet the needs our valued employees and their families. Taking care of everyone on the team is a core value of our Company.

We also understand that the health and benefits requirements of you and your family are unique, so we offer a variety of options to accommodate the needs of everyone on our team. As a Freedom Financial employee, you can be confident your needs will be met, your hard work recognized, and your loyalty rewarded.

Medical

There are several plans available to Freedom employees, to provide the flexibility for you to choose the option that is right for you. Depending on location, employees can select from three health providers – Aetna, Banner or Kaiser. Aetna offerings include an HMO, POS and a HDHP. In addition, you may participate in the Flexible Spending and Dependent Care programs that provide pre-tax savings on benefit contributions.

Vision

Our generous vision plan annually provides for exams, frames, lenses or contacts. You can choose vision coverage under the Vision Service Plan (VSP) or use the provider of your choice. VSP has the most extensive network of optometrists and vision care specialists in the country.

Dental

Our PPO dental plan offer sound traditional coverage. Dental coverage is available through Aetna and has both in-network & out-of-network coverage options.

401(k)

Our annual Freedom "Employee Satisfaction Survey" is a part of our culture, deeply ingrained to solicit feedback and then take actions on what our teammates need, in order to constantly improve our culture.  A few years ago many people asked for a long-term retirement plan, in the form of a 401(k) - and we listened! We now offer a Mass Mutual administered 401(k) plan, with company match.


Life Insurance

Our coverage provides employees 1X their annual base salary, at no cost to the employee, when they participate in the group medical plan. You can also buy up for additional levels of coverage by selecting options under our "Voluntary/Supplemental Benefits" program.

Voluntary / Supplemental Benefits

Our benefits plans can also be extended through supplemental benefits packages, with optional services that include long term care, disability, renters, auto, accident & pet insurance.

Employee Assistance Programs

Offered through Life’s Solutions, the Employee Assistance Programs at Freedom are available to employees and their immediate family members.

Paid Time Off

Most employees qualify for paid time off for vacation, sick time and major holidays

Freedom Financial Network (FFN) and the leadership team really care about our employees' well being from both a personal and career level. We work hard, but that doesn’t mean we don’t also have plenty of fun in a great team environment. These videos should give you a bit of perspective on life at Freedom. 


The Top 11 reasons to work with Freedom (these are all messages from our teammates):

  • We get to be a part of something special
  • It's a friendly and positive work atmosphere
  • There are lots of opportunities for advancement
  • Locations are convenient
  • Good pay, benefits and perks
  • Company growth is super exciting
  • Freedom's management team all have positive attitudes and care about all of their teammates
  • We have the growth and innovation of a start up, with the stability of a larger company
  • Get the opportunity to work with smart, motivated people
  • The products are great and we're the industry leader
  • It's FUN!

Freedom Financial Network Reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Andrew Housser & Bradford Stroh
81 Ratings
  • Featured Review

    Helpful (3)

    "My Time Working with Freedom Financial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Tempe, AZ
    Current Employee - Technical Support Engineer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freedom Financial Network full-time (More than a year)

    Pros

    Freedom Financial is one of the best company's that I have worked for in my life. They take care of their employees and ensure that that your needs are fulfilled. The benefits are great, the people are AWESOME, we have a catered lunch just about every month and of course PTO, including time off on your birthday as well. Freedom has been voted "Best Place to Work" multiple times with the most recent coming in #1 in Phoenix, AZ. Another great thing about Freedom is the opportunity you have to advance within the company. Now to a more personal note, Freedom has a program called the Freedom Fund which they use to assist employees that are going through life struggles. I myself was having a hard time due to my kids being in the direct path of Hurricane Maria. I reached out to the Freedom Fund and they helped me get my kids out of the devastation that Maria had left behind. This shows how Freedom Financial not only cares about there employees but there employees families as well. If it wasn't for there kind gesture I don't know where I would be today. Overall, this company has a lot to offer and I would recommend this company to anyone looking to continue there professional career.

    Cons

    As the company continues to grow incredibly quick, at times it is hard to keep up with all the changes that happen.

    Advice to Management

    Keep up the good work as the company is most definitely moving in the right direction.

See All 200 Reviews

Freedom Financial Network Photos

Freedom Financial Network photo of: Our newest Negotiations team members
Freedom Financial Network photo of: Two of our Talent Acquisition teammates at a local job fair
Freedom Financial Network photo of: Our Help Desk Team proudly displaying their HDI certification
Freedom Financial Network photo of: Our new site-- coming 2018!
Freedom Financial Network photo of: Giving back to the community
Freedom Financial Network photo of: We're always celebrating!
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Freedom Financial Network Interviews

Experience

Experience
58%
16%
26%

Getting an Interview

Getting an Interview
52%
25%
14%
7
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Call Center Supervisor Interview

    Anonymous Employee in Tempe, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Freedom Financial Network (Tempe, AZ) in October 2017.

    Interview

    I applied on Indeed and received a response from the recruiter the next day. After a detailed phone interview, two face to face interviews followed. I met the senior managers and directors of the departments I would interact with and work for. They made me feel comfortable and asked hard questions as well as some easy questions- what are your hobbies, etc. The recruiter was very quick to email and text me back. The Director gave me a call an hour or two after I signed the offer letter, to welcome me to the team and discuss the details. Everyone was so personable and sincere! The whole process took 6 weeks from application to start date.

    Interview Questions

    • Describe your ideal work environment.   Answer Question
    • What tasks would you like to accomplish I. Your first 60-90 days on the team?   Answer Question
See All 48 Interviews

Freedom Financial Network Awards & Accolades

  • Best Places to Work, Phoenix Business Journal, 2016
  • Best Places to Work, Phoenix Business Journal, 2014
  • Best Places to Work, Phoenix Business Journal, 2013
  • Best Places to Work, Phoenix Business Journal, 2012
  • Best Places to Work, Phoenix Business Journal, 2010
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