Working at Freedom Financial Network | Glassdoor

Freedom Financial Network Overview

San Mateo, CA
1001 to 5000 employees
2002
Company - Private
Finance
$100 to $500 million (USD) per year
Freedom Financial Network is committed to providing financial solutions, services and education that enable consumers to reduce debt, build wealth and achieve their financial goals. As passionate as we are about this mission, we are equally passionate about creating a work ... Read more

Mission: Mission: To provide financial solutions, service and education enabling consumers to reduce debt, build wealth and achieve financial freedom.

Freedom Financial Network – Why Work For Us?


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Who We Are?

Freedom Financial Network is a growing group of over 1200 employees – known internally as “The Freedom Family.” We’re energetic, smart & compassionate but--most importantly--we're all about helping our customers with meaningful financial solutions. Freedom was founded in 2002 by Stanford Business School graduates Andrew Housser and Brad Stroh. While the company has grown tremendously since its founding, we pride ourselves on maintaining a culture of innovation, empowerment, and compassion.  Freedom works out of two ,locations in San Mateo, California and Tempe, Arizona. 

What We Do?

We help people improve their financial well being through multiple groups, including: Bills.com, Freedom Debt Relief, ConsolidationPlus, FreedomPlus and our investment arm. This might mean helping consumers get out of debt for the least possible personal cost or it may be conducting financial consultations, educating Americans on their options and recommending the appropriate solutions for their personal needs. Our core services offer an alternative to bankruptcy, credit counseling, and traditional debt consolidation. We've always approached the business from the human perspective and represent the consumer exclusively (not the banks or other agendas) – we become your number one advocate helping you re-establish solid financial footing as quickly as possible.

Responsible Leadership

Freedom Financial is committed to elevating the standards of our industries and we place the appropriate emphasis on our responsibility for our valued customer base. We are on the Board of Directors of the leading debt  industry association, the American Fair Credit Council (AFCC), focused on elevating business standards and industry regulation.  We also take a leadership role in our communities with active support and actions to help our teammates, clients, and communities... something we've taken great pride in since our foundation.

Freedom Financial Network is a growing group of over 1200 employees – known internally as “The Freedom Family.” We’re energetic, smart & compassionate - but most importantly we’re all about helping our customers with innovative financial solutions. Freedom was founded in 2002 by Stanford Business School graduates Andrew Housser and Bradford Stroh and since that foundation over 14 years ago, our Company has built the best management team in our industry. Freedom works out of two locations in San Mateo, California and Tempe, Arizona. Our customers are spread widely across the United States, and span many financial services products.

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Freedom Financial Network (FFN) 
offers excellent healthcare benefit plans, insurance, and much more to help meet the needs our valued employees and their families. Taking care of everyone on the team is a core value of our Company.

We also understand that the health and benefits requirements of you and your family are unique, so we offer a variety of options to accommodate the needs of everyone on our team. As a Freedom Financial employee, you can be confident your needs will be met, your hard work recognized, and your loyalty rewarded.

 

Medical

There are several plans available to Freedom employees, to provide the flexibility for you to choose the option that is right for you. Depending on location, employees can select from two health providers – Aetna or Kaiser. Aetna offerings include an HMO, POS and a HDHP. In addition, you may participate in the Flexible Spending and Dependent Care programs that provide pre-tax savings on benefit contributions.

Vision

Our generous vision plan annually provides for exams, frames, lenses or contacts. You can choose vision coverage under the Vision Service Plan (VSP) or use the provider of your choice. VSP has the most extensive network of optometrists and vision care specialists in the country.

Dental

Our dental plans offer sound traditional coverage with a higher benefit network option available. Dental coverage is available through Guardian and has both in-network & out-of-network coverage options.

401(k)

Our annual Freedom "Employee Satisfaction Survey" is a part of our culture, deeply ingrained to solicit feedback and then take actions on what our teammates need, in order to constantly improve our culture.  A few years ago many people asked for a long-term retirement plan, in the form of a 401(k) - and we listened!  We now offer a Mass Mutual administered 401(k) plan, with company match.


Life Insurance

Our coverage provides employees 1X their annual base salary, at no cost to the employee, when they participate in the group medical plan. You can also buy up for additional levels of coverage by selecting options under our "Voluntary/Supplemental Benefits" program.

Voluntary / Supplemental Benefits

Our benefits plans can also be extended through supplemental benefits packages, with optional services that include long term care, disability, renters, auto, accident & pet insurance.

Employee Assistance Programs

Offered through Life’s Solutions, the Employee Assistance Programs at Freedom are available to employees and their immediate family members.

Freedom Financial Network (FFN) and the leadership team really care about our employees' well being from both a personal and career level. We work hard, but that doesn’t mean we don’t also have plenty of fun in a great team environment. These videos should give you a bit of perspective on life at Freedom. 


The Top 11 reasons to work with Freedom (these are all messages from our teammates):

  • We get to be a part of something special
  • It's a friendly and positive work atmosphere
  • There are lots of opportunities for advancement
  • Locations are convenient
  • Good pay, benefits and perks
  • Company growth is super exciting
  • Freedom's management team all have positive attitudes and care about all of their teammates
  • We have the growth and innovation of a start up, with the stability of a larger company
  • Get the opportunity to work with smart, motivated people
  • The products are great and we're the industry leader
  • It's FUN!

Freedom Financial Network Reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Andrew Housser & Bradford Stroh
61 Ratings
  • "Great place to work, excellent management, exceptional revenue growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freedom Financial Network full-time (More than a year)

    Pros

    All phases of the business are growing at a fast pace. The leadership is strong and they have a willingness to adapt and listen to employees. If the economy goes down this company will be doing even better. It is one of the few counter cyclical companies.

    Cons

    They are not cons, but challenges - Need to add more technical talent for analytics, Eng and product.

    Advice to Management

    Need to figure out their brand strategy so that consumers think of Freedom when they need a loan or debt relief.

See All 177 Reviews

Freedom Financial Network Photos

Freedom Financial Network photo of: Toast to 10 Years of Success at Freedom
Freedom Financial Network photo of: #1 Best Place to Work in Phoenix!
Freedom Financial Network photo of: Some of the Freedom Family at the Best Places to Work luncheon.
Freedom Financial Network photo of: Winner of $1,000 drawing for Employee Referrals
Freedom Financial Network photo of: Hanging out at GCU
Freedom Financial Network photo of: Part of the CS/Negotiations team
See All PhotosSee All

Freedom Financial Network Interviews

Experience

Experience
57%
17%
25%

Getting an Interview

Getting an Interview
51%
24%
13%
8
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Inbound Sales Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Freedom Financial Network (Phoenix, AZ) in April 2017.

    Interview

    After applying online an email is sent with a day and time for a phone interview with a recruiter. Then a face to face after a personality test was taken. My interview was with three men. Two were very professional, I definitely knew that the third did not care for my presence.

    Interview Questions

    • How would you convince a customer to go with this company even tho the interest rate would be higher with our loan than with another company?   1 Answer
See All 40 Interviews

Freedom Financial Network Awards & Accolades

  • Best Places to Work, Phoenix Business Journal, 2016
  • Best Places to Work, Phoenix Business Journal, 2014
  • Best Places to Work, Phoenix Business Journal, 2013
  • Best Places to Work, Phoenix Business Journal, 2012
  • Best Places to Work, Phoenix Business Journal, 2010
See More

Work at Freedom Financial Network? Share Your Experiences

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