Working at FreshBooks | Glassdoor

FreshBooks Overview

Toronto, ON (Canada)
201 to 500 employees
2003
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
The FreshBooks story begins back in January 2003, when Mike was running a four person design agency. When it came to billing clients, Word was frustrating to use and wasn’t built to create good looking invoices. Then one day something happened that makes every ... Read more

Mission: If you create value for your customers by applying your time and expertise to other people’s problems, thereby running a service-based business - FreshBooks is built specifically for you. We uphold a longstanding tradition of providing extraordinary customer service ... Read more

FreshBooks Reviews

4.1
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FreshBooks Co-Founder & CEO Mike McDerment
Mike McDerment
45 Ratings
  • "The Grass Is Greener At FreshBooks"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshBooks full-time (More than a year)

    Pros

    The positive things at FreshBooks are all of the benefits you want in a company. Great people, good pay, lots of food, great social culture, fun projects, excellent benefits, flexible time, etc.

    Cons

    Once you start working here you get head-hunted a lot because other companies know FreshBooks has amazing employees.

See All 64 Reviews

FreshBooks Photos

FreshBooks photo of: FreshBooks Pride Picnic & BBQ: 174 FreshBookers + 1 FreshPuppy
FreshBooks photo of: Our Core Values help us shape team dynamics and guide decisions
FreshBooks photo of: Outside of the FreshBooks' building
FreshBooks photo of: Some of our Core Values: FUN, STRIVE, TRUST, EMPATHY
FreshBooks photo of: Group Shot of some of our FreshBookers
FreshBooks photo of: Some of our fury co-workers
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FreshBooks Interviews

Experience

Experience
53%
14%
33%

Getting an Interview

Getting an Interview
64%
19%
14%
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    PHP Developer Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at FreshBooks (Toronto, ON (Canada)) in December 2014.

    Interview

    An employee from the FreshBooks HR Department contacted me with a request for a phone Interview. There was no initiation of contact on my part, as I was currently employed and quite happy with my position and employer. However, I must admit I was curious about FreshBooks. A standard 30 minute HR interview was conducted over the phone the very next day. It was pleasant enough and ended with a promise to contact me in several days to set up a more technical interview. Several weeks later I received an email form the same person apologizing profusely about the delay and another promise that a technical interview would indeed be set up in several days. That was the last time I heard from FreshBooks. I didn't bother contacting them back because quite frankly I was no longer interested. To initiate contact with me and then give me the run around is very unprofessional not to mention just plain rude. Clearly they do not value my time and there is absolutely no element of respect on their part. If this is any indication of how they treat their employees I'm pretty sure I dodged a bullet.

    Interview Questions

    • What kind of technologies are you exposed to in your current position.   1 Answer
See All 70 Interviews

FreshBooks Awards & Accolades

  • Great Places to Work, Great Place to Work Institute, 2017
  • Great Places To Work, Great Place to Work Institute, 2018
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