Freshworks Overview

  • San Mateo, CA
  • 5001 to 10000 Employees
  • 2010
  • Company - Public (FRSH )
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsSalesforce, Zendesk, ServiceNow
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, ...

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?



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Freshworks Reviews

Recommend to a Friend
Approve of CEO
Girish Mathrubootham
Girish Mathrubootham
753 Ratings
Current Employee, more than 1 year

"Excited for Future"

Nov 6, 2022 - Director
Doesn't Recommend
Positive Outlook


* Great new leaders after IPO, including new president * Kudumba! People treat each other like family


* Software portfolio at wildly different maturity levels * Outdated tools and tactics * Teams across time zones
See All 1,483 Reviews

Diversity & Inclusion at Freshworks

(757 Reviews)

Diversity Programs & Initiatives

At Freshworks, diversity and inclusion have always been part of our DNA—right from the start.

It began with the belief that educational pedigree, prior experiences, or proficiency in language aren’t the only predictors for success. We believe that good ideas can come from everywhere and everyone. What one needs is the right attitude and work ethic, combined with a passion for one’s craft. As a fast-growing company, we have always been willing to push the envelope and make a difference. We encourage people from all backgrounds — but especially historically underrepresented and marginalized— to make an impact at Freshworks. It’s part of our ethos to support diverse t

Diversity & Inclusion FAQs

All answers shown come directly from Freshworks Reviews and are not edited or altered.

How is diversity at Freshworks?

...They can focus more on diversity and inclusion....Read More

Read 14 more responses

Freshworks Photos

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Freshworks Interviews

Getting an Interview
Applied online43%
Campus Recruiting21%

  1. Lead Site Reliability Engineer Interview

    Anonymous Employee in New Delhi
    No Offer
    Negative Experience
    Difficult Interview


    Had an initial phone screening. The hiring executive told me there will be a couple of technical rounds. The interviewer doesn't show up in the call , recruiter says he is on leave. On the reschedule, the interviewer again doesn't show up. On the second reschedule, the call takes place. Interviewer doesn't turn on his camera, but starts asking me bunch of questions with very rude attitude like he is pissed off of something.
    He asked me questions which has nothing much to do with the actual role and keep digging into things I say i don't have experience about.
    Dear freshworks, if you already have a person selected, dont ghost, say it directly and save time of the candidate and yourself.

    what are cgroups in linux

    Answer Question

See All 552 interviews

Company Updates

November 11, 2022
Freshworks is an eclectic, diverse Kudumba of people who believe a better, fresher way to work starts with a better, fresher place to work. We were born out of frustration with the impersonal, one-size-fits-all way companies treat people. We believe we can do better. And we believe better starts with us. We help more people succeed by continuously finding better, more human ways to work. Hear from Freshworks' employees, why they think Community, Empowerment, and Growth is what working at Freshworks is all about. Explore job openings and join the Kudumba: #LifeAtFreshworks #HiringNow
November 3, 2022
Freshdesk has been listed on TrustRadius Best Software 2022, Best Software for Mid-Sized Business 2022, and Best Software for Small Business 2022.
Shared image - Freshworks on LinkedIn: We're thrilled to announce that Freshdesk has been listed on TrustRadius...
Freshworks on LinkedIn: We're thrilled to announce that Freshdesk has been listed on TrustRadius...

Freshworks Awards & Accolades

  • Best Places to Work in ColoradoBuilt-In2022
  • Best Places to Work in San FranciscoBuilt-In2022

Popular Careers with Freshworks Job Seekers


Freshworks FAQ

(52 Questions)

All answers shown come directly from Freshworks Reviews and are not edited or altered.

See questions about:

What is paid time off like at Freshworks?

...Refresh days, unlimited PTO, some team members are very supportive, remote work opportunity...

March 28, 2022

Read more

See 4 more answers

People Also Ask about Freshworks

Employees rate Freshworks 4.3 out of 5 stars based on 1,483 anonymous reviews on Glassdoor.

To get a job at Freshworks, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Freshworks and prepare for tough questions.

Overall, 87% of employees would recommend working at Freshworks to a friend. This is based on 1,412 anonymously submitted reviews on Glassdoor.

59% of job seekers rate their interview experience at Freshworks as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Freshworks.

79% of employees think that Freshworks has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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