Freshworks Overview

  • www.freshworks.com
  • San Mateo, CA
  • 1001 to 5000 Employees
  • 2010
  • Company - Private
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsSalesforce, Zendesk, ServiceNow
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Join the fastest growing SaaS startup! Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service, and collaborate with team ...
Mission: Enabling our team to deliver moments of Wow!

Freshworks Reviews

4.3
90%
Recommend to a Friend
97%
Approve of CEO
Girish Mathrubootham
Girish Mathrubootham
392 Ratings
5.0
Current Employee, less than 1 year

"Everything going great ."

May 3, 2021 - Customer Success Manager
Recommends
Positive Outlook
Approves of CEO

Pros

Great culture.
Great product vision.
Great team.
Great work life balance.
Great leadership.

Cons

Internal growing pains and noise - but it’s workable.
Product issues - but that’s everywhere.
See All 807 Reviews

Diversity & Inclusion at Freshworks

4.3
(238 Reviews)

Freshworks Photos

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Freshworks Interviews

Experience
Positive61%
Negative26%
Neutral12%
Getting an Interview
Applied online37%
Campus Recruiting26%
Recruiter15%
Difficulty
2.9
Average
HardAverageEasy

  1. Senior Software Engineer Interview

    Anonymous Employee in India
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. I interviewed at Freshworks (India)

    Interview

    The whole process took around one month.Worst conpany to have an interview with.
    All the glassdor ratings are fake. Ask the employees are already working.They don't have good reviews about this company.

    Round 1 : Basic Java Questions , Merge Interval , Project Discussion, Some HLD Question. (1 hour)

    Round 2: Some linked list based question , Implement LFU (1 hour)

    Round 3: This was Hiring Manager round , HLD Questions . Reverse Index , Read Heavy and Write Heavy System Architecture.

    Round 4: HR Round . Basic HR questions , Like and Dislike , Cultural fit , Career goals.

    Round 5: Again HM round. Behavorial questions

    After taking 5 rounds they told me to share my current CTC details and payslips.
    Some person in Human resource called me to share my pancard and asked me about my expected CTC.

    I asked them around 30% hike on Base Salary and was even willing to negotiate.

    They told me that they will look into it and will come up with numbers.
    After that they didn't called me for whole week.
    So when I called them they blocked my number and dropped my candidature without notifying me.

    What a worthless piece of people are working over there ! All was done to just harrass a candidate in a worst possible way.
    All the Hiring Manager in freshworks are biggest [ **some bad word in hindi :) **]

    Don't give an interview for Freshworks if you are looking for a decent hike on your base CTC. They are not even able to compensate for 20% hike.
    Interview

    Merge intervals, LRU , LFU Rate limiter system design , HLD , LLD

    Answer Question

See All 396 interviews

Freshworks Awards & Accolades

  • LinkedIn Top Companies 2019LinkedIn Top Companies2019

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Freshworks FAQ

(37 Questions)

All answers shown come directly from Freshworks Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at Freshworks?

...Able leadership, no micro management, great perks and benefits, fun workspaces, clear career progression, good appraisals...

February 13, 2020

Read more

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