Working at Freshworks | Glassdoor

Freshworks Overview

San Mateo, CA
1001 to 5000 employees
2010
Company - Private
Internet
Unknown / Non-Applicable
Salesforce, Zendesk, ServiceNow
Join the fastest growing SaaS startup! Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service, and collaborate with team ... Read more

Mission: Enabling our team to deliver moments of Wow!

Freshworks Reviews

4.4
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Recommend to a friend
Approve of CEO
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Girish Mathrubootham
95 Ratings
  • "Great Company Even Better Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in San Mateo, CA
    Current Employee - Solutions Engineer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freshworks full-time (More than a year)

    Pros

    This is an amazing place to work with awesome coworkers. Lots of opportunity to learn, grow and most importantly contribute. Diverse team with awesome and unique individuals. Manager really values work life balance, encourages work from home days after travel and puts you in a position to succeed. The company is extremely transparent with us about our products vision, current success and ipo plans. We have catered food catered occasionally, fully stocked kitchen, team lunches, happy hours and other fun events.

    Cons

    Pto policy and sick day policy is lagging behind according to some but there is a company wide initiative to increase those.

    Advice to Management

    More company wide events we are growing so fast that it's starting to get hard to get to know everyone.

See All 234 Reviews

Freshworks Photos

Freshworks photo of: Team Freshworks!
Freshworks photo of: SF Giants game
Freshworks photo of: Bring your dog to work day!
Freshworks photo of: Our headquarters
Freshworks photo of: Holiday House volunteering
Freshworks photo of: Holiday party fun 2018!
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Freshworks Interviews

Experience

Experience
70%
11%
19%

Getting an Interview

Getting an Interview
34%
33%
15%
9
5
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Account Executive Interview

    Anonymous Interview Candidate in San Bruno, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Freshworks (San Bruno, CA) in August 2018.

    Interview

    Standard 3 weeks with an initial call with a recruiter followed by speaking with a sales managers which is then followed up with an in person interview with 3+ members of their team.

    Interview Questions

    • What sets you apart? How's your current role? Why Freshworks   Answer Question
See All 193 Interviews

Freshworks Awards & Accolades

  • LinkedIn Top Companies 2019, LinkedIn Top Companies, 2019

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