Working at Frontier Communications | Glassdoor

Frontier Communications Overview

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Norwalk, CT
10000+ employees
1946
Company - Public (FTR)
Telecommunications
$10+ billion (USD) per year
Comcast, Time Warner Cable, Windstream

Working at Frontier Communications

Frontier Communications Corporation (NASDAQ: FTR) is an S&P 500 company and a leader in providing communications services to urban, suburban, and rural customers in 29 states. The company offers a variety of services to residential customers over its ... Read more

Mission: Be the leader in providing communications services to residential and business customers in our markets.

Frontier Communications Reviews

2.7
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Approve of CEO
Frontier Communications President and CEO Dan McCarthy
Dan McCarthy
243 Ratings
  • "Technical Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Former Employee - Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Frontier Communications full-time (More than a year)

    Pros

    Did a great job of bringing a family atmosphere to the call center environment. Provided excellent health benefits and a very generous PTO allowance compared to other companies.

    Cons

    The communication of the state of the company is scary. Frontier sold off their business, closed off many sites due to their company not doing well from the Verizon acquisition. Many people in 2016 were laid off. So coming to work unsure if your site is going to be closed is unnerving.

    Advice to Management

    To the people that make the decision at the very top of the company. Be more smart in the way your handling the business. There is a lot of good people like the frontline agents and managers that do an awesome job. However they are low on confidence how long Frontier will be around. The CEO is taking Frontier downwards and not upwards.

See All 1,175 Reviews

Frontier Communications Photos

Frontier Communications photo of: Frontier rings Nasdaq closing bell in honor of being a Military Friendly Employer
Frontier Communications photo of: Interns 2016
Frontier Communications photo of: Celebrating National Chocolate Day at our corporate office.
Frontier Communications photo of: Snowy day
Frontier Communications photo of: WA game
Frontier Communications photo of: WA game
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Frontier Communications Interviews

Experience

Experience
54%
26%
18%

Getting an Interview

Getting an Interview
52%
18%
12%
7
4
3
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Frontier Communications.

    Interview

    Applied online and got an email for a group interview, went in, nobody else showed up and i was the only candidate, we were in a conference room with three people taking my interview. Cleared that round, went in for round 2 in a couple of days, the manager took my interview this time. Got the offer the same day, denied it due to hours unsuitable for me.

    Interview Questions

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Company Updates

  • http://glassdoor.com/slink.htm?key=vIWe5

    Registration

    Safeguarding your email address and webinar registration information is taken seriously at GoToWebinar. GoToWebinar will not sell or rent this information.

  • http://glassdoor.com/slink.htm?key=vIWen

    Video Interviews Help Address Long-Term Unemployment

    HR and hiring managers began using video interviewing to simplify the hiring process and increase access to a wider range of talent, but some companies have found that the technology can also help address one of the country's most vexing problems: long-term unemployment.

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Frontier Communications Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Top 100 Military Friendly Employers, GI Jobs, 2014
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Work at Frontier Communications? Share Your Experiences

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