Helpful (27)

I worked at Frontiers full-time (More than 3 years)
Pros
The CEO and top management seem to have a clear passion for publishing and a vision on the business end and put things in place to create a pleasant work environment (great office location, fun activities, Nespresso &snack bar, thinking couch) giving things an energetic feel. They are approachable and pleasant to work with. Great place to learn about publishing. Fast-paced work environment, network with a brilliant and diverse group of international contacts.
Cons
My review pertains to the main office, which employs the most people. It is run on a somewhat militant, hierarchical and procedures-based structure.
Atmosphere here is quite tense. The Swiss office of course is especially competitive for just being where it is and people doing anything to get and keep a job. Some teams function well, staffed by great people, others don't with some being outright toxic. In these dysfunctional sections the hierarchy is based neither on expertise nor on experience in the field but time of arrival at the company. This leaves them headed by junior & entry level career folks lacking credentials and the required temperament to manage a team. If and until you transition to another department, you'll face jealously guarded positions of authority, patronizing emails, and correct work "corrected' (downgraded) by an insecure manager, literally saying "this is how we'll do it because I'm the manager." Again, this review pertains to pockets of total failure in the office, but is not intended as a blanket statement as some teams are highly functioning on both the business and office ends..
In the toxic pockets however, what's best for the journal takes a backseat to egos. Ideas and projects pitched are often not comprehended (this is why you need experts) or worse, get a reaction of "why didn't I come up with this and how can I make it go away" played out through passive aggressive retaliation.
One arena for this is the performance reviews, used vindictively to reinforce authority. It is the prefect platform to rank and yank, so those naive enough to ever counter the misguided ideas of the immature manager, can be fired legally. The performance review is just paper trail; it's a dog and pony show. All it takes is withholding tasks, spacing out projects given and writing up the helpless guy for not meeting set targets. This aberrant pattern has been employed a few times over the years within a certain clique. Leadership is clueless to this clique.
On the bright side, if you are lucky to end up on a good team, you will work with amazing folks, doing amazing work.
Advice to Management
Need oversight in said office by top management, humanize the atmosphere. Try two-way performance reviews: managers need to be accountable too to their own team members, and should be evaluated from the bottom-up. The current system is too easy to exploit.
Realize which teams are running on talent and merit, and which ones need a rehaul. Don't be afraid to remove relics who have gotten too comfortable, even cocky, and rotate them out. Shut down the incessant giggle fest and junior high feel in a certain area; this is a place of work.
Relax the hierarchy, instead need more cross-pollination of ideas and collaboration across teams, and vertically between bottom and top level employees.
Application
The process took 8+ weeks. I interviewed at Frontiers in January 2018.
Interview
The interview process is very informal. The staff are friendly. It took around 8 weeks. I had a call scheduled for feedback but never received it. They could treat candidates with a little more respect for the time they invest in the process.
Interview Questions
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