Working at Fuze | Glassdoor

Fuze Overview

Boston, MA
501 to 1000 employees
2006
Company - Private
Enterprise Software & Network Solutions
$100 to $500 million (USD) per year
Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital ... Read more

Mission: To be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.

Company Updates

  • Great advice from one of our leaders on goal setting expectations in the New Year!

    Help Your Employees Set Professional Goals With These 15 Tips

    As an employer or team leader, one of your key roles is to help develop your employees' unique strengths and interests within their respective roles. Regularly setting goals for your team members not only builds their engagement and work satisfaction, but also boosts productivity.

  • Fuze was named a visionary in the latest Gartner Magic Quadrant for UCaaS, Worldwide. Find out we think about the listing and report!

    Like a Game Changer, A True Visionary is Easy to See

    Are you a leader who wants to leave a lasting impact on your company? Do you think the status quo isn't good enough? In other words, are you a game changer? If you are, we built Fuze for you.

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Fuze – Why Work For Us?


Big news - we moved to Boston!

Our new HQ is located right in Copley Square.

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Why Fuze?

We believe that a shift is occurring in business that facilitates a new way of thinking about how you and your customers connect. This new future is completely mobile and dynamic based on the context and location of each interaction. What's more, there are over 2.5B millennials in the workforce demanding that changes are made to communications systems. We believe the market opportunity is over $60-70B and we're ready to throttle our growth.

We make communication apps built for how people work and have been positioned as a leader in the Gartner Magic Quadrant for Unified Communications as a Service in 2016. We recently completed a new round of funding totaling $104 million. Our revenues are growing year-over-year by 50%, and the new Big Cloud players entering the space serves as further validation of the market that we are already winning in. 

Fuze was recently included in the 2017 Wealthfront Career Launching Companies List.

Fuze delivers tremendous opportunities for smart, savvy, entrepreneurial individuals looking to change the nature of how companies communicate and collaborate in today’s highly mobile and increasingly social workplace.

We are passionately committed to leading and shaping the future of global cloud communications. Hundreds of visionary companies rely on us to provide the business-critical services they need to connect their employees, share knowledge, be more productive, and power their growth.

When you join Fuze, you join a team with a thirst for innovation and hunger for the fun that comes from turning an industry on its head. We offer endless snacks and regular happy hours, and we try to celebrate together at least once a month whether it is whiskey tasting, board game playing, or just hanging out in the office. We offer cold brew and beer on tap too!  

Think like customers, act like owners

To think like a customer is to weave the voice of the customer into everything we do. To act like an owner is to take responsibility, to be accountable, and to see things through to completion.

Challenge conventional wisdom

Our greatest innovations and competitive advantage will come from having the courage to take risks that push the company, product, and ourselves forward.

Take action and deliver results

Having a bias towards action and a focus on results are what counts. Always ask yourself, “am I doing what’s right to support the goals of the business?”

Great people do great things

Fuzers who succeed are curious, humble, energetic, empathetic, trustworthy, intelligent, and effective.

We only win as One Fuze

Fuze as a whole is more important than any department which in turn is more important than any department. We value helping each other to do the right thing for the customer and for the business.

Our mission is to be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.




#1 communications platform for the global enterprise

  • Fuze was positioned as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service
  • Our founder, Steve Kokinos, was named EY's Entrepreneur of the Year, New England, 2016
  • Fuze was named a Hot Vendor by Aragon Research in UCC, 2016
  • Fuze was #19 in the Forbes Cloud 100
  • Fuze was named of Forbes' Next Billion-Dollar Companies in 2016
  • Fuze was named the NEVYs Next Tech Pillar Company

Fuze provides a comprehensive benefit package that meets our employees’ needs at an affordable cost. Our programs are designed to promote and maintain good health, provide for retirement, help meet the cost of illness or accidental injury, and ensure financial security for our employees and their dependents and/or beneficiaries.

Full-time benefits include:

  • Competitive Base Salary
  • Stock Options
  • Medical Insurance
  • Dental Insurance
  • Company Funded-Life and Disability Insurance
  • Retirement Plan
  • Flexible Working Schedule
  • Paid Holidays
  • Social Outings
  • Fitness Incentives

Fuze Reviews

  • Featured Review

    Helpful (3)

    "Fuze - let work flow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Consultant in Fitzwilliam, NH
    Current Employee - Senior Network Consultant in Fitzwilliam, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 5 years)

    Pros

    Great work life balance. Challenging opportunities. Good benefits. Liberal work from home policy. Approachable management. Collaborative environment. Everyone wants to invest in your success.

    Cons

    Being in a global environment you do have to work off hours occasionally. Having co-workers across the globe makes this a small con.

    Tools to perform job functions still need more attention, but are improving.

    Advice to Management

    Stay focused on the prize. Keep the lines of communication open.

See All 291 Reviews

Fuze Photos

Fuze photo of: Office space
Fuze photo of: Fuze Hub In Copley
Fuze photo of: SVP of Services and Support grills for the team
Fuze photo of: Fuze HQ
Fuze photo of: Rep panel at our sales kick off
Fuze photo of: NYC office
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Fuze Interviews

Experience

Experience
41%
17%
42%

Getting an Interview

Getting an Interview
38%
27%
12%
10
7
4
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Contractor Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience

    Application

    I applied through a staffing agency. I interviewed at Fuze (San Francisco, CA).

    Interview

    I met with the head of HR and she was very nice and wanted to introduce me to some of the team. The in-house recruiter came in to speak with me and was very rude. She told me I was not right for the job and couldn't believe that I was even in the office meeting with people. As a recruiter myself, if you know the candidate is not a good fit, then you handle it in a professional manner.

    Interview Questions

    • General sourcing candidate questions.   1 Answer
See All 89 Interviews

Fuze Awards & Accolades

  • Named a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service, Gartner, 2016
  • Top 20 of the Forbes Cloud 100, Forbes, 2016
  • Ernst & Young Entrepreneur of the Year®, Ernst & Young, 2016
  • Hot Vendor in Unified Communications and Collaboration, Aragon Research, 2016
  • Forbes 2017 Cloud 100 World's Best Cloud Companies, Forbes, 2017
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

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