Working at Fuze | Glassdoor

Fuze Overview

Boston, MA
501 to 1000 employees
2006
Company - Private
Information Technology
$100 to $500 million (USD) per year
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze allows the modern, mobile ... Read more

Mission: To be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.

Company Updates

  • We're excited to welcome Chris Doggett to the team as our new sales leader!

    Fuze Appoints Chris Doggett as Chief Sales Officer

    Fuze, the leading cloud-based communications solution provider for the modern global enterprise, today announced the appointment of Chris Doggett as Chief Sales Officer. As CSO, Doggett will drive sales strategy for Fuze and lead its growing global sales organization including direct sales, channel sales, sales engineering, and sales operations.

  • A Day in the #FuzeLife: Creating Work-Life Balance Without Sacrificing Career Goals

    A Day in the #FuzeLife: Creating Work-Life Balance Without Sacrificing Career Goals

    In 2011, I faced an important crossroads in my career. At the time, I was working for a rising Boston startup in the clean tech space as deputy general counsel, eager to move up and gain a general counsel role. Personally, my wife and I decided to move to Pennsylvania as we looked to start a family.

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Fuze – Why Work For Us?


Big news - we moved to Boston!

Our new HQ is located right in Copley Square.

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Why Fuze?

We believe that a shift is occurring in business that facilitates a new way of thinking about how you and your customers connect. This new future is completely mobile and dynamic based on the context and location of each interaction. What's more, there are over 2.5B millennials in the workforce demanding that changes are made to communications systems. We believe the market opportunity is over $60-70B and we're ready to throttle our growth.

We make communication apps built for how people work and have been positioned as a leader in the Gartner Magic Quadrant for Unified Communications as a Service in 2016. We recently completed a new round of funding totaling $104 million. Our revenues are growing year-over-year by 50%, and the new Big Cloud players entering the space serves as further validation of the market that we are already winning in. 

Fuze was recently included in the 2017 Wealthfront Career Launching Companies List.

Fuze delivers tremendous opportunities for smart, savvy, entrepreneurial individuals looking to change the nature of how companies communicate and collaborate in today’s highly mobile and increasingly social workplace.

We are passionately committed to leading and shaping the future of global cloud communications. Hundreds of visionary companies rely on us to provide the business-critical services they need to connect their employees, share knowledge, be more productive, and power their growth.

When you join Fuze, you join a team with a thirst for innovation and hunger for the fun that comes from turning an industry on its head. We offer weekly free lunches and happy hours, and we try to celebrate together at least once a month whether it is whiskey tasting, board game playing, or just hanging out in the office.  

Here are our values:

Think like customers, act like owners

To think like a customer is to weave the voice of the customer into everything we do. To act like an owner is to take responsibility, to be accountable, and to see things through to completion.

Challenge conventional wisdom

Our greatest innovations and competitive advantage will come from having the courage to take risks that push the company, product, and ourselves forward.

Take action and deliver results

Having a bias towards action and a focus on results are what counts. Always ask yourself, “am I doing what’s right to support the goals of the business?”

Great people do great things

Fuzers who succeed are curious, humble, energetic, empathetic, trustworthy, intelligent, and effective.

We only win as One Fuze

Fuze as a whole is more important than any department which in turn is more important than any department. We value helping each other to do the right thing for the customer and for the business.

Our mission is to be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.




#1 communications platform for the global enterprise

  • Fuze was positioned as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service
  • Our founder, Steve Kokinos, was named EY's Entrepreneur of the Year, New England, 2016
  • Fuze was named a Hot Vendor by Aragon Research in UCC, 2016
  • Fuze was #19 in the Forbes Cloud 100
  • Fuze was named of Forbes' Next Billion-Dollar Companies in 2016
  • Fuze was named the NEVYs Next Tech Pillar Company

Fuze provides a comprehensive benefit package that meets our employees’ needs at an affordable cost. Our programs are designed to promote and maintain good health, provide for retirement, help meet the cost of illness or accidental injury, and ensure financial security for our employees and their dependents and/or beneficiaries.

Full-time benefits include:

  • Competitive Base Salary
  • Stock Options
  • Medical Insurance
  • Dental Insurance
  • Company Funded-Life and Disability Insurance
  • Retirement Plan
  • Flexible Working Schedule
  • Paid Holidays
  • Social Outings
  • Fitness Incentives

Fuze Reviews

3.6
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Fuze CEO Colin Doherty
Colin Doherty
16 Ratings
  • "Dynamic Company That Really Cares About Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    - Fast-growth ... which means tons of career opportunity for Fuzers
    - Open, collaborative and transparent culture
    - I feel that the leadership team is invested in developing people -- training, regular performance reviews, compensation discussions, company-wide updates, etc.
    - I love what we do -- bringing modern communications to our customers via the cloud.
    - It's a fun place to work, especially in our cool new Copley Sq offices
    - Incredibly large market, dominated by slow-moving dinosaurs like Cisco, Avaya and Microsoft. We are seen as the innovative disruptor in the marketplace.
    - Talented and experienced exec team. I am especially impressed by the Brians -- CFO and CMO, and CEO Colin. This is a welcome change from the previous regime of crazy, angry people who were all fired for burning through too much money and bad/dishonest behavior.

    Cons

    - Some of our back-end systems need work. The company is growing very fast and hasn't slowed down to invest and upgrade things like the billing system.
    - Too many snacks in the kitchens. Addicted to the chocolate-covered pretzels. Luckily, we are close to several gyms and Soul Cycle.

    Advice to Management

    - Continue to invest in product innovation. This is a very fast-moving category. We must stay ahead and continue to lead the market.
    - We really need to rebuild the sales org as soon as possible. I'm excited that we have a new sales leader. But we need more sales capacity to continue our growth.
    - Customer care and support need more attention. We have tons of happy customers, but we need to do a better job of working with them to get problems resolved quickly.

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Fuze Photos

Fuze photo of: Office space
Fuze photo of: Fuze Hub In Copley
Fuze photo of: SVP of Services and Support grills for the team
Fuze photo of: Fuze HQ
Fuze photo of: Rep panel at our sales kick off
Fuze photo of: Cinco de Mayo party
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Fuze Awards & Accolades

  • Forbes 2017 Cloud 100 World's Best Cloud Companies, Forbes, 2017
  • Named a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service, Gartner, 2016
  • Top 20 of the Forbes Cloud 100, Forbes, 2016
  • Ernst & Young Entrepreneur of the Year®, Ernst & Young, 2016
  • Hot Vendor in Unified Communications and Collaboration, Aragon Research, 2016
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