Fuze Careers | Glassdoor

Fuze Overview

Boston, MA
501 to 1000 employees
2006
Company - Private
Enterprise Software & Network Solutions
$100 to $500 million (USD) per year
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze allows the modern, mobile ... Read more

Mission: To be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.

Company Updates

  • Hear what our chief people officer has to say about our culture

    —30+ days ago
    Behind the culture: 5 Boston tech companies share how to build it right

    Many tech companies are starting to realize that all the free lunches and ping pong tables in the world can't build a great company culture. That's why startups are putting more thought than ever into how they want to create a collaborative, innovative and compassionate environment where employees thrive and produce great work.

  • Fuze “stands out among competitors” with broad portfolio of cloud communications and collaboration solutions

    —30+ days ago
    Fuze Wins Frost & Sullivan's 2017 Innovation and Leadership Award in UCaaS and Converged Conferencing Services

    the leading cloud-based communications platform provider for the modern global enterprise, announced that Frost & Sullivan has recognized the company with its 2017 Innovation and Leadership Award. According to the 2017 North American UCaaS and Converged Conferencing Services Competitive Strategy Innovation and Leadership Report, Fuze stands out as a leader among competitors with its rapid growth, broad portfolio of cloud communications and collaboration solutions, and strategic focus on mid-size and large businesses.

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Fuze – Why Work For Us?


Big news - we moved to Boston!

Our new HQ is located right in Copley Square.

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Why Fuze?

We believe that a shift is occurring in business that facilitates a new way of thinking about how you and your customers connect. This new future is completely mobile and dynamic based on the context and location of each interaction. What's more, there are over 2.5B millennials in the workforce demanding that changes are made to communications systems. We believe the market opportunity is over $60-70B and we're ready to throttle our growth.

We make communication apps built for how people work and have been positioned as a leader in the Gartner Magic Quadrant for Unified Communications as a Service in 2016. We recently completed a new round of funding totaling $104 million. Our revenues are growing year-over-year by 50%, and the new Big Cloud players entering the space serves as further validation of the market that we are already winning in. 

Fuze was recently included in the 2017 Wealthfront Career Launching Companies List.

Fuze delivers tremendous opportunities for smart, savvy, entrepreneurial individuals looking to change the nature of how companies communicate and collaborate in today’s highly mobile and increasingly social workplace.

We are passionately committed to leading and shaping the future of global cloud communications. Hundreds of visionary companies rely on us to provide the business-critical services they need to connect their employees, share knowledge, be more productive, and power their growth.

When you join Fuze, you join a team with a thirst for innovation and hunger for the fun that comes from turning an industry on its head. We offer endless snacks and regular happy hours, and we try to celebrate together at least once a month whether it is whiskey tasting, board game playing, or just hanging out in the office. We offer cold brew and beer on tap too!  

Think like customers, act like owners

To think like a customer is to weave the voice of the customer into everything we do. To act like an owner is to take responsibility, to be accountable, and to see things through to completion.

Challenge conventional wisdom

Our greatest innovations and competitive advantage will come from having the courage to take risks that push the company, product, and ourselves forward.

Take action and deliver results

Having a bias towards action and a focus on results are what counts. Always ask yourself, “am I doing what’s right to support the goals of the business?”

Great people do great things

Fuzers who succeed are curious, humble, energetic, empathetic, trustworthy, intelligent, and effective.

We only win as One Fuze

Fuze as a whole is more important than any department which in turn is more important than any department. We value helping each other to do the right thing for the customer and for the business.

Our mission is to be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.




#1 communications platform for the global enterprise

  • Fuze was positioned as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service
  • Our founder, Steve Kokinos, was named EY's Entrepreneur of the Year, New England, 2016
  • Fuze was named a Hot Vendor by Aragon Research in UCC, 2016
  • Fuze was #19 in the Forbes Cloud 100
  • Fuze was named of Forbes' Next Billion-Dollar Companies in 2016
  • Fuze was named the NEVYs Next Tech Pillar Company

Fuze provides a comprehensive benefit package that meets our employees’ needs at an affordable cost. Our programs are designed to promote and maintain good health, provide for retirement, help meet the cost of illness or accidental injury, and ensure financial security for our employees and their dependents and/or beneficiaries.

Full-time benefits include:

  • Competitive Base Salary
  • Stock Options
  • Medical Insurance
  • Dental Insurance
  • Company Funded-Life and Disability Insurance
  • Retirement Plan
  • Flexible Working Schedule
  • Paid Holidays
  • Social Outings
  • Fitness Incentives

Fuze Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Fuze CEO Colin Doherty
Colin Doherty
26 Ratings
  • Featured Review

    Helpful (3)

    "Amazing Company, Product, and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 3 years)

    Pros

    Being in sales, my review has that slant.
    - Awesome market potential. $30 Billion addressable market with low penetration by top players
    - Product with major competitive differentiation
    - Strong sales culture. Value based sales program that differentiates from low-quality competition.
    - Incoming senior leadership (CEO, CFO, Legal, HR, CIO, etc) are great leaders and have company poised for an IPO
    - Opportunities for promotion with consistent performance. Some people have been promoted twice in 2.5-3 years. Great work is rewarded with great compensation and future opportunities
    - With a growing company, many options for jobs outside of the one hired to perform.
    - Flexible work locations

    Cons

    - With a fast growing company, there are sometimes speed bumps. Fuze has face a few of those and came out stronger each time Colin and team have remedied this situation.
    - I wish I came to Fuze months earlier.

    Advice to Management

    Follow Colin's lead. He knows what he is doing.
    Always enable the sales team but not to the detriment of other departments.
    Open more Fuze offices in major cities with local sales and implementation teams.

See All 225 Reviews

Fuze Photos

Fuze photo of: Office space
Fuze photo of: Fuze Hub In Copley
Fuze photo of: SVP of Services and Support grills for the team
Fuze photo of: Fuze HQ
Fuze photo of: Rep panel at our sales kick off
Fuze photo of: Cinco de Mayo party
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Fuze Interviews

Experience

Experience
42%
22%
34%

Getting an Interview

Getting an Interview
34%
27%
10%
10
8
5
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Product Manager Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Fuze (Boston, MA).

    Interview

    Really good process. It seemed like the right balance of time and people - enough to get a sense of the company, not so much as to waste your time. Interviewers were well prepared and asked a balance of questions that tested both ability and team fit.

    Interview Questions

    • What values do you say your care about most (ex: integrity, ownership, etc.)   1 Answer
See All 60 Interviews

Fuze Awards & Accolades

  • Forbes 2017 Cloud 100 World's Best Cloud Companies, Forbes, 2017
  • Named a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service, Gartner, 2016
  • Top 20 of the Forbes Cloud 100, Forbes, 2016
  • Ernst & Young Entrepreneur of the Year®, Ernst & Young, 2016
  • Hot Vendor in Unified Communications and Collaboration, Aragon Research, 2016
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