Working at Fuze | Glassdoor

Fuze Overview

www.fuze.com
Boston, MA
501 to 1000 employees
2006
Company - Private
Information Technology
$100 to $500 million (USD) per year
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze allows the modern, mobile ... Read more

Mission: To be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.

Company Updates

  • Learn more about our expansion in Latin America

    Fuze Expands Global Footprint in Latin America and Launches Multi-Language Desktop and App Experiences

    BOSTON, MA - June 20, 2017 - , the leading cloud-based communications solution provider for the modern global enterprise , today announced its expansion in Latin America with a new data center in Brazil in response to increased demand from enterprise customers.

  • Cofounder Derek Yoo shares his insights on our company values and what it means to be a Fuzer

    The Importance of Company Values

    I was born into Generation X, and like many others from my generation, I can lapse into cynicism when I don't check myself. I sometimes react to earnest action with suspicion and look for the angle even if there isn't one to be found.

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Fuze – Why Work For Us?


Big news - we moved to Boston!

Our new HQ is located right in Copley Square.

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Why Fuze?

We believe that a shift is occurring in business that facilitates a new way of thinking about how you and your customers connect. This new future is completely mobile and dynamic based on the context and location of each interaction. What's more, there are over 2.5B millennials in the workforce demanding that changes are made to communications systems. We believe the market opportunity is over $60-70B and we're ready to throttle our growth.

We make communication apps built for how people work and have been positioned as a leader in the Gartner Magic Quadrant for Unified Communications as a Service in 2016. We recently completed a new round of funding totaling $104 million. Our revenues are growing year-over-year by 50%, and the new Big Cloud players entering the space serves as further validation of the market that we are already winning in. 

Fuze was recently included in the 2017 Wealthfront Career Launching Companies List.

Fuze delivers tremendous opportunities for smart, savvy, entrepreneurial individuals looking to change the nature of how companies communicate and collaborate in today’s highly mobile and increasingly social workplace.

We are passionately committed to leading and shaping the future of global cloud communications. Hundreds of visionary companies rely on us to provide the business-critical services they need to connect their employees, share knowledge, be more productive, and power their growth.

When you join Fuze, you join a team with a thirst for innovation and hunger for the fun that comes from turning an industry on its head. We offer weekly free lunches and happy hours, and we try to celebrate together at least once a month whether it is whiskey tasting, board game playing, or just hanging out in the office.  

Here are our values:

Think like customers, act like owners

To think like a customer is to weave the voice of the customer into everything we do. To act like an owner is to take responsibility, to be accountable, and to see things through to completion.

Challenge conventional wisdom

Our greatest innovations and competitive advantage will come from having the courage to take risks that push the company, product, and ourselves forward.

Take action and deliver results

Having a bias towards action and a focus on results are what counts. Always ask yourself, “am I doing what’s right to support the goals of the business?”

Great people do great things

Fuzers who succeed are curious, humble, energetic, empathetic, trustworthy, intelligent, and effective.

We only win as One Fuze

Fuze as a whole is more important than any department which in turn is more important than any department. We value helping each other to do the right thing for the customer and for the business.

Our mission is to be the trusted global communications partner to the world’s leading businesses, creating software that empowers their people to interact wherever and whenever they want.




#1 communications platform for the global enterprise

  • Fuze was positioned as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service
  • Our founder, Steve Kokinos, was named EY's Entrepreneur of the Year, New England, 2016
  • Fuze was named a Hot Vendor by Aragon Research in UCC, 2016
  • Fuze was #19 in the Forbes Cloud 100
  • Fuze was named of Forbes' Next Billion-Dollar Companies in 2016
  • Fuze was named the NEVYs Next Tech Pillar Company

Fuze provides a comprehensive benefit package that meets our employees’ needs at an affordable cost. Our programs are designed to promote and maintain good health, provide for retirement, help meet the cost of illness or accidental injury, and ensure financial security for our employees and their dependents and/or beneficiaries.

Full-time benefits include:

  • Competitive Base Salary
  • Stock Options
  • Medical Insurance
  • Dental Insurance
  • Company Funded-Life and Disability Insurance
  • Retirement Plan
  • Flexible Working Schedule
  • Paid Holidays
  • Social Outings
  • Fitness Incentives

Fuze Reviews

3.5
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Fuze CEO Colin Doherty
Colin Doherty
12 Ratings
  • Helpful (4)

    "Great Opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSM in Atlanta, GA
    Current Employee - RSM in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    Great opportunity in a hot market
    Fast growing company with plenty of room for growth
    Management gets involved with the deals; not spreadsheet managers
    Great coaching from management; if you are coachable and looking to be coached then this is the place for you.
    Pay is great and quota is realistic...lots of reps hitting their numbers
    Management is willing to go the extra mile to get deals done

    Cons

    No real major cons to speak of. Like any fast growing companies, there are challenges that present themselves because of fast growth, but those are great "problems" to have because they are a result of success.

    Advice to Management

    Continue to work toward the common goal(s) and continue with the development sessions.

See All 209 Reviews

Fuze Interviews

Experience

Experience
41%
23%
34%

Getting an Interview

Getting an Interview
33%
26%
13%
9
7
5
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    QA Interview

    Anonymous Employee in Ottawa, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Fuze (Ottawa, ON (Canada)) in June 2013.

    Interview

    Behavioral questions with HR
    Technical questions with the lead Developer and head of Development, mostly about databases and java and discussion on my experience in software development and quality assurance.

    Was an entry level position, so a lot of discussion on my academic experience

See All 55 Interviews

Fuze Awards & Accolades

  • Named a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service, Gartner, 2016
  • Top 20 of the Forbes Cloud 100, Forbes, 2016
  • Ernst & Young Entrepreneur of the Year®, Ernst & Young, 2016
  • Hot Vendor in Unified Communications and Collaboration, Aragon Research, 2016
  • UCaaS Magic Quadrant Leader, Gartner, 2014
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