Working at GEICO | Glassdoor

GEICO Overview

Washington, DC
10000+ employees
1936
Subsidiary or Business Segment
Insurance Carriers
$10+ billion (USD) per year
GEICO is second-largest private passenger auto insurer in the U.S., thanks to their low rates, clever marketing and great service. As a subsidiary of Berkshire Hathaway -- led by renowned Warren Buffett -- GEICO offers new hires career advancement in a stable, supportive and ... Read more

Mission: GEICO's seven operating principles help create a workplace in which their associates can thrive.

1. Respect, support and provide opportunity for all associates.
2. Be fanatics for outstanding customer service.
3. Be the ... Read more


Glassdoor Awards

Top CEOs: 2014 (#47)

Company Updates

  • San Diego! There are many job openings in Service, Sales and Claims we’re hiring for. We’re also one of Indeed’s Top Workplaces for Compensation and Benefits. Apply today at http://glassdoor.com/slink.htm?key=vMsvJ.

  • GEICO has made yet another Comparably ranking! We are proud to be one of the “Top 50 Large Companies for Perks & Benefits!” Earlier this year, our president and CEO, Bill Roberts, was named one of Comparably’s “Best CEOS for Diversity.”

    Best Companies for Perks & Benefits 2019

    These are the Top 100 highest-rated companies with the Best Perks & Benefits in 2019, according to anonymous employee feedback on Comparably.com to a variety of questions regarding perks and benefits. This distinction is segmented into two lists: Large companies (more than 500 employees) and Small/Mid-Size companies (500 employees or fewer).

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GEICO Video

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GEICO – Why Work With Us?


We know you know GEICO, but we want you to know that with us, you’ll find a rewarding career no matter which path you take. Our over 40,000 associates have been unexpectedly delighted to find that their jobs have turned into successful, illuminating careers. You know us for insurance. Get to know us for careers, too. Visit us at http://www.geico.jobs for more!

Just the Stats on GEICO

  • Second-largest private passenger auto insurer in the U.S. (A.M. Best)
  • Employs more than 40,000 associates
  • 16 million auto policyholders (and growing)
  • GEICO insures more than 20 million vehicles
  • Provides 24-hour service, 7 days a week, 365 days a year

The Berkshire Hathaway Connection

In 1996, GEICO became a subsidiary of Berkshire Hathaway, led by Warren Buffett, one of the most successful investors of the 20th century. For the past several years, FORTUNE magazine has named Berkshire's property-casualty insurance operation the most admired in the country. Time Magazine named Warren Buffett one of the most influential people in the world in 2012.

Locations Across the Country*

  • Tucson, Arizona
  • San Diego, California
  • Lakeland, Florida
  • Macon, Georgia
  • Honolulu, Hawaii
  • Indianapolis, Indiana
  • Coralville, Iowa
  • Chevy Chase, Maryland (HQ)
  • Marlton, New Jersey
  • Buffalo, New York
  • Woodbury, New York
  • Dallas, Texas
  • Houston, Texas
  • Fredericksburg, Virginia
  • Virginia Beach, Virginiaa
  • Seattle, Washington
  • Kansas City, Kansas

* We also employ associates in auto damage and staff counsel field offices throughout the United States.

Our benefits package will help insure your future.

As a full-time GEICO associate, you'll be offered a Total Rewards Program that includes:

  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and sick leave
  • Performance-based promotions
  • Career advancement and job stability
  • Tuition reimbursement
  • Training and mentoring programs
  • Business casual dress
  • Associate clubs and volunteer activities
  • Flexible spending accounts
  • Family scholarships for associates' children
  • On-site fitness and dining facilities (at most locations)
  • Associate auto insurance discounts (where applicable)
  • And more!

 

GEICO

www.geico.jobs

GEICO associates thrive in our promote-from-within culture. Many new hires start their careers at the representative-level and then advance to coach, trainer, supervisor, manager and beyond.

Nearly 80% of our management team started their GEICO careers in entry level jobs, and our associates average two promotions within the first three years!

In many locations, you can start in:

  • Inside Sales - Auto & Property
  • Customer Service - Auto & Property
  • Claims
  • Auto Damage
  • Leadership Programs
  • Summer Internships


At our corporate office, we're hiring:

  • Actuarials Assistants
  • Modeling Analyts
  • Product and Business Analysts
  • Programmers and Developers
  • Legal Counsel
  • Summer Interns
  • And More

At GEICO, you'll meet many successful people who have built rewarding, long-term careers ... and who've had several different careers along the way. 


GEICO

www.geico.jobs


GEICO's Seven Operating Principles define our culture.

Our ability to incorporate these values into our culture and business activities has been the basis for some of our greatest achievements.

  1. Respect, support and provide opportunity for all associates.
  2. Be fanatics for outstanding customer service.
  3. Be the low-cost provider.
  4. Operate with uncompromising integrity.
  5. Maintain a disciplined balance sheet.
  6. Make an underwriting profit while achieving optimum growth
  7. Invest for total return.

We're a community, inside and out.

Through GEICO Corporate Community Citizens, our associates contribute to and participate in a variety of socially-responsible activities.

  • Contributed more than $3.9 million to the United Way and other charitable causes.
  • Associates and friends volunteered more than 27,758 hours and attended 801 events.
  • Donated $175,250 to the Wounded Warrior Project.
  • Gave more than $105,000 to Hurricane Sandy, Moore, Okla. Tornadoes and other disaster relief funds.
  • Provided nearly $1.1 million in scholarship funding.
  • More than 2,900 associates took the pledge not to text and drive.

Celebrating Diversity at GEICO

One of GEICO's strengths is the diversity of our associates—it infuses our company with energy and new ideas, and helps us meet the needs of our millions of policyholders. At GEICO, every individual is valued for his or her unique skills and perspectives. We hire the best people, and help them develop their talents and abilities, and then work together to achieve outstanding results for customers and the organization.

We ensure that all associates have an equal opportunity to achieve their full potential.

 

GEICO

www.geico.jobs

GEICO is more than just an insurance company. We're a career company where many people join our team soon after college. Virtually all of our management team began at the entry-level and worked their way up... including our CEO.

Launch Your Career with a Growing Industry Leader

  • Leadership Programs
  • Insurance Operations Careers
  • Analyst & Actuarial Careers
  • Information Technology Positions
  • Summer Internship Programs

Many Career Paths. Unlimited Possibilities.

You've worked hard in college to earn your degree. Take the next step in your career path at GEICO. We recruit grads with all sorts of majors, including:

  • Business, Management, Marketing
  • Finance, Economics, Accounting
  • Math, Statistics, Actuarial Science
  • Computer Science, MIS, IST, Computer Engineering
  • Liberal Arts, Psychology, Sociology

 Do More Than Just Work Here

GEICO associates are active volunteers--volunteering more than 27,000 hours last year and giving back to more than 400 causes. They participate in sports, cultural events, team celebrations and contests.

Many associates enroll in GEICO University classes and attend career development workshops. There many ways to get involved and make a difference in our company, community and yourself!

Connect With A College Recruiter

Check out our calendar for upcoming events, like us on Facebook or follow us on Twitter.

GEICO Achievement Awards

For years, we have offered the GEICO Achievement Award Program. This long-standing tradition supports some of our country's most outstanding undergraduates. Visit geico.jobs/oncampus for more information.


GEICO

www.geico.jobs

Join our IT Squad!

IT has helped to make GEICO an insurance industry giant. 

With more than 2,000 associates working in information technology, we're one of the Washington, D.C. area's largest IT employers. Whether you're interested in careers in architecture, networks, mobile technology or web development, we have IT opportunities to challenge and inspire you.

What We Do

We are utilizing emerging technologies to drive results, enhance our customers' online experiences and impact bottom-line results. As a proven online and mobile industry leader, our teams use .NET, C#, Java, Oracle, iOS and Android platforms, and more.

Our contributions, from the GEICO App to the online auto quote application, have a direct impact on each of our 15 million (and growing) policyholders.

Work near the Nation's Capital

Most of our tech pros work in our corporate office. Our 26-acre campus is located in a bustling Washington, D.C. suburb and is within walking distance of the Friendship Heights Metro station. Occasionally, there may be IT jobs available in our Macon, GA or Fredericksburg, VA locations.

Are you ready?

Join GEICO in our exploration of cutting-edge technologies and be a part of an innovative company that's defining the way an industry uses technology!

 

GEICO

www.geico.jobs

GEICO Reviews

  • Featured Review

    Helpful (10)

    "Great Pay, Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sale Manager in Mayfield Heights, Cuyahoga, OH
    Current Employee - Sale Manager in Mayfield Heights, Cuyahoga, OH
    Recommends
    Positive Outlook

    I have been working at GEICO full-time (More than 3 years)

    Pros

    Open Door Policy, Great Pay, Promotes being positive

    Cons

    Don't miss this unique and special opportunity. Any negative review should not be considered. Take a chance and find out for yourself. Choose to be different and exceptional.

    Advice to Management

    none

See All 4,360 Reviews

GEICO Photos

GEICO photo of: After completing claims training, these new adjusters celebrated with a Gecko cake!
GEICO photo of: Following Hurricane Harvey, our Woodbury office held a fundraiser for our Houston office!
GEICO photo of: Our Virginia Beach associates have worked hard all summer with Habitat for Humanity to build a house (and donate a car!) to a local family in need.
GEICO photo of: We know that our Interns provide valuable insight during their time on our team, so we make sure to welcome them in style.
GEICO photo of: For our first set of Careers Unexpected commercials, we featured associates like Kenny to talk about their experiences at GEICO!
GEICO photo of: GEICO associates are so lovable, even dogs get a lick out of us!
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GEICO Interviews

Experience

Experience
46%
27%
27%

Getting an Interview

Getting an Interview
81%
8%
4%
4
2
1
0

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Buffalo, NY
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at GEICO (Buffalo, NY) in June 2020.

    Interview

    Longest interview process I've ever encountered. Like... by far lol. Seemed unnecessarily intense for an entry level position. Almost felt like they were trying to shake you to weed people out. If you prepare thoroughly for the interview with examples of customer service experiences, you'll do fine. Stay friendly and upbeat!

    (This might differ from the regular process as I was on-boarded virtually due to COVID-19)
    - Personality assessment
    - Phone interview
        - this was the hardest part IMO
        - my interviewer was extremely cold and unfriendly
        - was asked a lot of rapid-fire questions based on negative customer service experiences
        - interview seemed to follow a reverse order, for example, tell us why you'd be a good fit for this position was the last question my interviewer asked me
        - pay is not negotiable
    - Role play
        - challenging, but if you read the materials thoroughly and maintain a positive attitude, you should be ok!
    - Interview with hiring manager over video chat
       - this was actually the easiest part

    Interview Questions

    • What made you decide to apply with Geico?   Answer Question
    • What makes you think that you are qualified to be a customer service representative with Geico?   Answer Question
    • Describe a time you persuaded your coworkers to do or change something.   Answer Question
    • Describe a situation when you were given a deadline. What did you do to meet that deadline?   Answer Question
    • Why do you want to leave your current job?   Answer Question
    • Describe a time a customer was upset with you or the service they received. What did you do to fix the situation?   Answer Question
See All 2,675 Interviews

GEICO Awards & Accolades

  • Indeed Best Places to Work: Compensation & Benefits, Indeed, 2019
  • Mobile Insurance Score Card, Keynote Competitive Research, 2015
  • Top Workplaces, Indianapolis Star, 2015
  • Iowa's Top Workplaces(Mid Sized Company), The Des Moines Register, 2014
  • Top Company to Work for in Arizona, CareerBuilder, 2014
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

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