Working at GM Financial | Glassdoor

GM Financial Overview

Fort Worth, TX
5001 to 10000 employees
Company - Public
$5 to $10 billion (USD) per year
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Europe, Latin America and China. Through our ... Read more

Mission: GM Financial's success is largely dependent on building strong, lasting relationships with our dealers and the consumer customers that we serve. This is why we are committed to providing best-in-class customer service, while promoting open, honest communication ... Read more

Company Updates

  • See how we're using live interactive training to drive smarter financial decisions and educate first-time buyers on savings, credit, financing vs. leasing and other auto finance basics as part of our KEYS® by GM Financial training ������

    Partners educate new buyers about finances

    Many auto lenders have formed partnerships with universities and social organizations to create financial literacy information for first-time buyers. GM Financial, for example, worked with five MBA students at Texas Christian University in Fort Worth. The students examined the strategies of indirect lenders, Jon Matthews, GM Financial's senior vice president of customer experience administration, told Automotive News.

  • GM Financial is now Blue Zone ��We strive for our employees to move more, eat well and be healthy. Learn more: hashtag#nutrition hashtag#wellness hashtag#fitness hashtag#healthyeating

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GM Financial – Why Work For Us?

About Us

GM Financial has built its business and created a workplace based on four fundamental principles: teamwork, excellence, integrity and diversity.

We bring out the best in each other. Teamwork is the foundation of providing a great experience for our customers and employees.

We do the right thing, the right way. We operate with integrity toward each other, our customers and the markets in which we operate. Adhering to moral, ethical and professional standards is "the heart of it all."

Giving back to the local community is important here. We offer a comprehensive Community Investment program that helps drive our team members toward volunteerism.

High performance is driven by passion, perseverance and commitment. Expectations are high, and we deliver.

We drive diversity throughout GM Financial by promoting an inclusive culture with our customers, employees, business partners and community that will positively impact our business results.

About Our Culture

GM Financial has built its business and created a workplace based on four fundamental principles: integrity, investment, innovation and information.


GM Financial is committed to achieving superior financial and operating results while adhering to the highest standards of business conduct when interacting with all our stakeholders. Our team members read, sign and follow the company's Code of Business Conduct and Ethics and have an obligation to report any unethical or illegal violations without fear of reprisal.


GM Financial offers comprehensive health and retirement benefits plans, training programs and career development. We are also proud to participate as a partner to our communities by offering paid volunteer time for our employees and monetary donations to nonprofit organizations.


Our team members are passionate about delivering innovative products and services that help drive the success of auto dealers. We embrace change and continuously explore opportunities that will put more customers behind the wheel of a vehicle.


Sharing information and promoting open exchanges of communication are part of everyday life at GM Financial. Team members are encouraged to express thoughts and explore ideas in a respectful working environment. We strive to develop and deploy innovative technologies that enable our team members to efficiently deliver on business strategies and enhance performance.

GM Financial Careers

GM Financial's benefits plan is designed to enhance your career and life. It's comprehensive, offering you peace of mind and covering a wide range of services to meet your unique needs. It also gives you the opportunity to invest in your future through additional financial security. You're covered day in and day out.

Compensation and Retirement Savings

  • Market-competitive base pay
  • Performance incentives
  • Flexible paid time off, including floating holidays
  • 401(k) retirement savings plan
  • Retire-wise Retirement planning seminar

Health and Wellness

  • Flexible health insurance options including dental and vision
  • Pre-tax Health Savings Account and/or Flex Spending Account
  • Tobacco-free discount and tobacco cessation program
  • Wellness program including health coaching and wellness rewards
  • Life and disability benefits
  • Subsidized, discounted Weight Watchers® program
  • Discounted gym memberships
  • Healthy Pregnancies, Healthy Babies® program

Career Development

  • Leadership training
  • Collegeboundfund
  • Rewards and recognition program
  • Recruiting system for internal mobility and advancement
  • Online courses

Work-life programs

  • Employee Assistance Program (EAP)
  • Pre-tax dependent care benefits
  • Employee purchase program and discounts

GM Family First

  • Discounts on purchases of new GM vehicles
  • GM Company-owned Vehicle Purchase Program

Community Investment

  • Eight hours of paid time off for full-time team members and four hours for part-time team members each quarter to volunteer at a local nonprofit. 
  • Dollars for Doers – monetary contributions to nonprofit organizations where our team members volunteer
  • Two Walk/Run/Cycle entry fees reimbursed per year

GM Financial Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Daniel E. Berce
117 Ratings
  • Featured Review

    Helpful (2)

    "Fantastic Place to Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Fort Worth, TX
    Current Employee - Risk Analyst in Fort Worth, TX
    Positive Outlook
    Approves of CEO

    I have been working at GM Financial full-time (More than a year)


    Culture, Flexible Hours, Steady Workload, Respect, Great Benefits, Lots of PTO, Fun Atmosphere, Welcoming Upper Management, Opportunity to Move Up, Coding Freedom


    Meeting Happy at Times, Not Fond of Remote Work, Tight Deadlines for Some Teams, Breakroom is Open and Can Get Loud

See All 420 Reviews

GM Financial Photos

GM Financial photo of: In support of Junior Achievement, 105 team members from our North Texas offices helped teach financial literacy at two elementary schools in Fort Worth and Arlington earlier this year.
GM Financial photo of: 2016 Interns Take the Field
GM Financial photo of: 2016 Interns Take the Field
GM Financial photo of: 2016 Interns Take the Field
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GM Financial Interviews



Getting an Interview

Getting an Interview




  1. Helpful (10)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at GM Financial in February 2017.


    It takes around a month if things go well. The professionalism is great and the recruiter was informative of the process. The process was slightly delayed, but was mostly smooth and well done.

    Interview Questions

    • First interview was experiences-based and the second, was behavioral-based. The recruiter was helpful throughout the process.   Answer Question
See All 128 Interviews

GM Financial Awards & Accolades

  • Top 100 Places to Work, The Dallas Morning News, 2015
  • Top 100 Places to Work, The Dallas Morning News, 2014
  • Top 100 Places to Work, The Dallas Morning News, 2013
  • Best Places to Work, Phoenix Business Journal, 2015
  • Best Places to Work, Charlotte Business Journal, 2015
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at GM Financial? Share Your Experiences

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