Working at GM Financial | Glassdoor

GM Financial Overview

Fort Worth, TX
5001 to 10000 employees
1992
Company - Public
Lending
$5 to $10 billion (USD) per year
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Europe, Latin America and China. Through our ... Read more

Mission: GM Financial's success is largely dependent on building strong, lasting relationships with our dealers and the consumer customers that we serve. This is why we are committed to providing best-in-class customer service, while promoting open, honest communication ... Read more

Company Updates

  • When we want to say thank you, we do it in style. GM Financial recently rewarded 24 dealers from the U.S. and Canada with the chance to race Corvettes at Spring Mountain Motorsports Ranch outside Las Vegas. Learn More: http://glassdoor.com/slink.htm?key=vQO7Z

    GM Financial hosts top-buying US and Canadian dealers for Corvette driving competition

    FORT WORTH, Texas - General Motors Financial rewarded dealers who were quick to acquire vehicles from the consignor with a speed-themed experience. Last month, 24 GM dealers from across the U.S. and Canada answered the challenge and won the trip of a lifetime in the fourth annual GMF Challenge.

  • From mobile apps to full-sized trucks that run on two (TWO!) cylinders, a lot of exciting stuff is coming from the GM family. Catch up on the latest with Automotive News, and see why GM Financial was ranked third on the Luxury Brand Customer Satisfaction Index Rating in the J.D. Power 2018 U.S. Consumer Financing Satisfaction Study.

    http://glassdoor.com/slink.htm?key=vQhet

    AutoNews Now: Advanced tech helps keep ICEs hot

    Advanced tech helps keep ICEs hot; New job for Daimler CFO?; Mobile apps give auto lenders a boost; GM Financial's growing role; Toyota teases '20 Corolla.

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GM Financial – Why Work For Us?



About Us

OUR CULTURE
GM Financial has built its business and created a workplace based on four fundamental principles: teamwork, excellence, integrity and diversity.


TEAMWORK DOESN'T JUST HAPPEN
We bring out the best in each other. Teamwork is the foundation of providing a great experience for our customers and employees.


WE ACT WITH INTEGRITY
We do the right thing, the right way. We operate with integrity toward each other, our customers and the markets in which we operate. Adhering to moral, ethical and professional standards is "the heart of it all."


COMMUNITY INVESTMENT
Giving back to the local community is important here. We offer a comprehensive Community Investment program that helps drive our team members toward volunteerism.


COMMITTED TO EXCELLENCE
High performance is driven by passion, perseverance and commitment. Expectations are high, and we deliver.


DIVERSITY AND INCLUSION
We drive diversity throughout GM Financial by promoting an inclusive culture with our customers, employees, business partners and community that will positively impact our business results.



About Our Culture

GM Financial has built its business and created a workplace based on four fundamental principles: integrity, investment, innovation and information.



Integrity 


GM Financial is committed to achieving superior financial and operating results while adhering to the highest standards of business conduct when interacting with all our stakeholders. Our team members read, sign and follow the company's Code of Business Conduct and Ethics and have an obligation to report any unethical or illegal violations without fear of reprisal.



Investment

GM Financial offers comprehensive health and retirement benefits plans, training programs and career development. We are also proud to participate as a partner to our communities by offering paid volunteer time for our employees and monetary donations to nonprofit organizations.


Innovation

Our team members are passionate about delivering innovative products and services that help drive the success of auto dealers. We embrace change and continuously explore opportunities that will put more customers behind the wheel of a vehicle.


Information

Sharing information and promoting open exchanges of communication are part of everyday life at GM Financial. Team members are encouraged to express thoughts and explore ideas in a respectful working environment. We strive to develop and deploy innovative technologies that enable our team members to efficiently deliver on business strategies and enhance performance.

GM Financial Careers

GM Financial's benefits plan is designed to enhance your career and life. It's comprehensive, offering you peace of mind and covering a wide range of services to meet your unique needs. It also gives you the opportunity to invest in your future through additional financial security. You're covered day in and day out.


Compensation and Retirement Savings

  • Market-competitive base pay
  • Performance incentives
  • Flexible paid time off, including floating holidays
  • 401(k) retirement savings plan
  • Retire-wise Retirement planning seminar

Health and Wellness

  • Flexible health insurance options including dental and vision
  • Pre-tax Health Savings Account and/or Flex Spending Account
  • Tobacco-free discount and tobacco cessation program
  • Wellness program including health coaching and wellness rewards
  • Life and disability benefits
  • Subsidized, discounted Weight Watchers® program
  • Discounted gym memberships
  • Healthy Pregnancies, Healthy Babies® program


Career Development

  • Leadership training
  • Collegeboundfund
  • Rewards and recognition program
  • Recruiting system for internal mobility and advancement
  • Online courses

Work-life programs

  • Employee Assistance Program (EAP)
  • Pre-tax dependent care benefits
  • Employee purchase program and discounts

GM Family First

  • Discounts on purchases of new GM vehicles
  • GM Company-owned Vehicle Purchase Program


Community Investment

  • Eight hours of paid time off for full-time team members and four hours for part-time team members each quarter to volunteer at a local nonprofit. 
  • Dollars for Doers – monetary contributions to nonprofit organizations where our team members volunteer
  • Two Walk/Run/Cycle entry fees reimbursed per year

GM Financial Reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Daniel E. Berce
119 Ratings
  • "Pretty good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Customer Service Representative in Arlington, TX
    Current Employee - Bilingual Customer Service Representative in Arlington, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GM Financial (Less than a year)

    Pros

    Management listens
    Good environment
    Company wants you to be involved

    Cons

    Don’t have any cons yet

See All 477 Reviews

GM Financial Photos

GM Financial photo of: In support of Junior Achievement, 105 team members from our North Texas offices helped teach financial literacy at two elementary schools in Fort Worth and Arlington earlier this year.
GM Financial photo of: 2016 Interns Take the Field
GM Financial photo of: 2016 Interns Take the Field
GM Financial photo of: 2016 Interns Take the Field
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GM Financial Interviews

Experience

Experience
57%
24%
19%

Getting an Interview

Getting an Interview
61%
14%
7%
7
5
4
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Digital Marketing Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at GM Financial (Detroit, MI) in March 2018.

    Interview

    Applied online through Handshake, heard back within a few weeks. A couple weeks later I interviewed in Detroit. The next week, they called with an offer. I was not very qualified, but they liked my attitude.

    Interview Questions

See All 137 Interviews

GM Financial Awards & Accolades

  • Top 100 Places to Work, The Dallas Morning News, 2015
  • Top 100 Places to Work, The Dallas Morning News, 2014
  • Top 100 Places to Work, The Dallas Morning News, 2013
  • Best Places to Work, Phoenix Business Journal, 2015
  • Best Places to Work, Charlotte Business Journal, 2015
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at GM Financial? Share Your Experiences

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