Working at GWC Warranty | Glassdoor

GWC Warranty Overview

Wilkes Barre, PA
51 to 200 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
Established in 1995, GWC Warranty is the largest, best-in-class provider of used vehicle service contracts in the automotive industry, having helped bring a “No Worries, Just Drive” experience to more than 3.5 million drivers nationwide. Named a Motor ... Read more

Mission: GWC Warranty helps dealers sell more cars by giving car shoppers the confidence to become car buyers. When confident customers have a great experience with GWC, they generate strong referrals and repeat buyers for dealers.

GWC Warranty Video

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GWC Warranty – Why Work For Us?

1.5 Million Drivers and Counting

Since 1995, GWC Warranty has helped deliver a “No Worries, Just Drive” experience to more than 1.5 million drivers nationwide. As part of APCO Holdings Inc., GWC Warranty has paid more than $3.5 billion in claims to date. GWC Warranty is the automotive industry’s best-in-class used vehicle service contract provider, having earned an A+ rating from the Better Business Bureau and distinction as a Motor Trend® Recommended Best Buy for Independent Dealers.

GWC Warranty Company Values

FAIR. We exemplify honesty, integrity and transparency in everything we do. We always do the right thing. We are dependable, respectable and professional while delivering best-in-industry benefits and services.GWC Warranty Core Values

FRIENDLY. We display a positive attitude and are collaborative with our customers, partners and with each other. We are strong communicators, good listeners and show empathy for everyone we work with. We are personable, greet people with a pleasant tone of voice and show respect in all communications.

FOCUSED. We are driven and self-motivated. We are doers who strive to exceed expectations. Our decisions are based on our core values, data and facts. We operate with persistance and urgency to get the job done on time and in alignment with company priorities. We eliminate distractions and stay the course until the work is complete.

ENGAGED. We come to work every day committed to delivering value to everyone we engage with. We genuinely care about our work and organization. We proactively identify and deliver solutions. We are inquisitive, trying to understand our role, the roles of others and the market around us. We are committed to the personal and professional growth of ourselves and those around us, and therefore always maintain a student mentality.

ACCOUNTABLE. We are dependable and driven to deliver on our promises. We are responsive and exceed expectations in a timely manner. We hold ourselves accountable to fulfill our commitments "because we said we would."

GWC Warranty Careers

GWC Warranty is the nation’s leading provider of used vehicle service contacts. Since 1995, we have experienced tremendous growth, both in our nationwide employee sales force and our corporate headquarters in Wilkes-Barre, PA. GWC’s 20-plus-year record of financial stability and corporate responsibility has earned the company an A+ rating from the Better Business Bureau as well as countless accolades within the automotive industry.

GWC continues to meet – and exceed – these high expectations because our employees are deeply rooted in the company’s core values. Learn more about our company values.

GWC Employee Benefits

At GWC Warranty, our employees are the drivers of our success. We value our employees and strive to offer a competitive compensation and benefits package. We pride ourselves on offering our employees a true pay-for-performance culture by actively rewarding employees – both in the field and in our corporate headquarters – who demonstrate an unwavering commitment to our company’s values.

Benefits offered after 30 days of hire:

  • Medical plans with employer HSA contributions
  • Dental and vision insurance
  • Company-paid life insurance
  • Company-paid long-term disability
  • 401k with generous company-match
  • Company-paid employee assistance plan (EAP)
  • Supplemental life insurance and short-term disability
  • Paid holidays and vacation
  • Annual Holiday Party
  • Employee Referral Program
  • Shopping discounts through LifeMart
  • Free Flu Shot Program

For our nationwide employee-based sales team, we also offer uncapped commissions and quarterly bonus plans and incentives – so your success is in your hands.

Employee Testimonials

Sales Testimonials

GWC Warranty Company Culture

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Motor Trend® Recommended Best Buy For Independent Dealers

NIADA National Corporate Partner

Auto Remarketing Power 300


SubPrime Auto Finance News SubPrime 175


GWC Warranty Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
GWC Warranty CEO Larry Dorfman
Larry Dorfman
7 Ratings
  • Featured Review

    Helpful (1)

    "Best Company By Far"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Manager in Wilkes-Barre, PA
    Current Employee - Claims Manager in Wilkes-Barre, PA
    Positive Outlook
    Approves of CEO

    I have been working at GWC Warranty full-time (More than 5 years)


    This is the best company I have ever worked for, they truly value each and every member of the company. The senior leadership team leads by example the core values of the company. For anyone looking for a career I challenge you to get your resume in. I promise you that if you are selected it will be the best descision you could ever make.


    There is nothing I would consider putting here as a con!

    Advice to Management

    Leadership by example is what makes this company great, don't ever change your approachibility and genuine concern you show each and every day to the employees.

See All 36 Reviews

GWC Warranty Photos

GWC Warranty photo of: Lobby
GWC Warranty workplace photo
GWC Warranty photo of: GWC Warranty Headquarters
GWC Warranty photo of: GWC Warranty Headquarters
GWC Warranty photo of: GWC Warranty Headquarters
GWC Warranty workplace photo
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GWC Warranty Interviews



Getting an Interview

Getting an Interview





    Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 5 weeks. I interviewed at GWC Warranty in February 2018.


    Disconnected process. Nobody new what the next step was and the timeline was never met. Seemed very disorganized. The personality profile was ridiculous and at an unusual part of the process.

    Interview Questions

    • Tell me about a time you didnt prepare enough for a customer meeting.   Answer Question
See All 6 Interviews

GWC Warranty Awards & Accolades

  • 101 Best and Brightest Companies to Work For®, National Association of Business Resources, 2017
  • Northeastern Pennsylvania (NEPA) Best Places To Work, Wilkes-Barre Times Leader, 2017
  • Recommended Best Buy for Independent Dealers, Motor Trend, 2014
  • Power 300, Auto Remarketing, 2017
  • Subprime 175, SubPrime Auto Finance News, 2017
See More

Pledges & Certifications

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