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Gainsight Overview

Gainsight™ is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end ...
Mission: To be living proof you can win in business while being human first. Our Purpose nests well in the overall Purpose of the Customer Success Movement—the Movement that we serve at Gainsight. Customer Success is fundamentally about realizing that your customer is not a transaction ...
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Best Places to Work
2023 (#1)

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Pulse is the world’s largest gathering of Customer Success, Product, and Community professionals. It brings together business leaders and practitioners every year to share ideas, strategize best practices, and build relationships with the larger community. It’s also the biggest stage for our value of “Child-like Joy,” with rap songs, musical theater, parody videos, and more!

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Ready to EVOLVE with Gainsight? Join us on March 8th for our latest product launch to learn how our new features can empower your business. Save your seat today.

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Job Referrals!

a year ago


Customer Success Lead

Hi All! I’m am looking for referrals for strategy consultant, business analyst, and customer success manager roles for global consulting firms (Deloitte, EY, KPMG, PwC, and Accenture) or tech/software companies (Salesforce, Microsoft, Cisco, Gainsight Inc, LinkedIn, Atlassian, etc). I have 3 years of experience building and scaling a customer success program from the ground up and a post graduate certification in data science and business analytics. Thanks in advance!




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Gainsight Reviews

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Gainsight CEO Nick Mehta
Nick Mehta
421 Ratings
    Current Employee
    CEO Approval
    Business Outlook


    Company culture is unmatched, proud to work here


    none - would be nice to get a 401k match though

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    Gainsight Interviews

    Getting an Interview
    Applied online52%
    Employee Referral13%

    1. Director Accounting and Finance Interview

      Anonymous Employee in Hyderābād
      No Offer
      Negative Experience
      Easy Interview

      I applied online. I interviewed at Gainsight (Hyderābād) in Apr 2023


      Call after 3 months of application Conduct interview Don't respond after month also even after followup. Have to improve on interview process itself. They did not screen the resume properly and wasted the time.

      Can you do lower level work knowing about all small applications and answer all silly questions of employees being at the director level.?

      Answer Question

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    Gainsight Awards & Accolades

    • #4 Top 25 Software CTOsThe Software Report2022
    • Fortune Best Workplaces for WomenFortune2022
    • #25 – Top 100 Software Companies (2021)The Software Report2021
    • Best Place to Work (Small and Medium Companies)Fortune Best Workplaces in the Bay Area™2020
    • #3 Top SaaS CEOsThe Software Report2020

    Popular Careers with Gainsight Job Seekers


    Gainsight FAQ

    (48 Questions)

    All answers shown come directly from Gainsight Reviews and are not edited or altered.

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    What are perks and other benefits like at Gainsight?

    ...Good benefits, monthly recharge days, amazing company events, and many more perks make it almost impossible for me to ever leave....

    October 6, 2022

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    People Also Ask about Gainsight

    Employees rate Gainsight 4.5 out of 5 stars based on 527 anonymous reviews on Glassdoor. In 2023, Gainsight employees have voted their company to be one of Glassdoor’s Best Places to Work.

    To get a job at Gainsight, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Gainsight and prepare for tough questions.

    Overall, 90% of employees would recommend working at Gainsight to a friend. This is based on 527 anonymously submitted reviews on Glassdoor.

    48% of job seekers rate their interview experience at Gainsight as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Gainsight.

    75% of employees think that Gainsight has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Gainsight Locations

    • Bengaluru (India)
    • Hyderābād (India)
    • London (United Kingdom)
    • Phoenix, AZ
    • San Francisco, CA
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