Cover image for Gainsight
Logo
See All Photos
Best Places to Work 2023

Gainsight

Engaged Employer

Gainsight

Add a Review

Gainsight Overview

4.5
Gainsight™ is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end ...
Mission: To be living proof you can win in business while being human first. Our Purpose nests well in the overall Purpose of the Customer Success Movement—the Movement that we serve at Gainsight. Customer Success is fundamentally about realizing that your customer is not a transaction ...
Glassdoor Awards
Best Places to Work
2023 (#1)

Company updates

Gainsight
Events9mo

Pulse is the world’s largest gathering of Customer Success, Product, and Community professionals. It brings together business leaders and practitioners every year to share ideas, strategize best practices, and build relationships with the larger community. It’s also the biggest stage for our value of “Child-like Joy,” with rap songs, musical theater, parody videos, and more!

Gainsight
Company News2y

Ready to EVOLVE with Gainsight? Join us on March 8th for our latest product launch to learn how our new features can empower your business. Save your seat today.

What people are saying about Gainsight

Job Referrals!

a year ago

a 

Customer Success Lead

Hi All! I’m am looking for referrals for strategy consultant, business analyst, and customer success manager roles for global consulting firms (Deloitte, EY, KPMG, PwC, and Accenture) or tech/software companies (Salesforce, Microsoft, Cisco, Gainsight Inc, LinkedIn, Atlassian, etc). I have 3 years of experience building and scaling a customer success program from the ground up and a post graduate certification in data science and business analytics. Thanks in advance!

1

9 Comments

Tech

2873.6K Members 

Ask candid career questions

-1 - /Community/technology

Got a burning question about Gainsight? Just ask!

On Glassdoor, you can share insights and advice anonymously with Gainsight employees and get real answers from people on the inside.

Ask a Question

Gainsight Reviews

Gainsight527
4.5
90%
Recommend to a Friend
97%
Approve of CEO
Gainsight CEO Nick Mehta
Nick Mehta
421 Ratings
    5.0
    Operations
    Current Employee
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company culture is unmatched, proud to work here

    Cons

    none - would be nice to get a 401k match though

    See All 550 Reviews

    Gainsight Photos

    + Add Photo
    Gainsight photo of: MISSING VALUEGainsight photo of: MISSING VALUEGainsight photo of: MISSING VALUEGainsight photo of: MISSING VALUEGainsight photo of: MISSING VALUEGainsight photo of: MISSING VALUEGainsight photo of: MISSING VALUE

    Gainsight Interviews

    Experience
    Positive48%
    Negative43%
    Neutral9%
    Getting an Interview
    Applied online52%
    Recruiter18%
    Employee Referral13%
    Difficulty
    3.1
    Average
    HardAverageEasy

    1. Director Accounting and Finance Interview

      Anonymous Employee in Hyderābād
      No Offer
      Negative Experience
      Easy Interview
      Application

      I applied online. I interviewed at Gainsight (Hyderābād) in Apr 2023

      Interview

      Call after 3 months of application Conduct interview Don't respond after month also even after followup. Have to improve on interview process itself. They did not screen the resume properly and wasted the time.
      Interview

      Can you do lower level work knowing about all small applications and answer all silly questions of employees being at the director level.?

      Answer Question

    See All 144 interviews

    Gainsight Awards & Accolades

    • #4 Top 25 Software CTOsThe Software Report2022
    • Fortune Best Workplaces for WomenFortune2022
    • #25 – Top 100 Software Companies (2021)The Software Report2021
    • Best Place to Work (Small and Medium Companies)Fortune Best Workplaces in the Bay Area™2020
    • #3 Top SaaS CEOsThe Software Report2020

    Popular Careers with Gainsight Job Seekers

    JobsSalariesInterviews

    Gainsight FAQ

    (48 Questions)

    All answers shown come directly from Gainsight Reviews and are not edited or altered.

    See questions about:

    What are perks and other benefits like at Gainsight?

    ...Good benefits, monthly recharge days, amazing company events, and many more perks make it almost impossible for me to ever leave....

    October 6, 2022

    Read more

    See 47 more answers

    People Also Ask about Gainsight

    Employees rate Gainsight 4.5 out of 5 stars based on 527 anonymous reviews on Glassdoor. In 2023, Gainsight employees have voted their company to be one of Glassdoor’s Best Places to Work.

    To get a job at Gainsight, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Gainsight and prepare for tough questions.

    Overall, 90% of employees would recommend working at Gainsight to a friend. This is based on 527 anonymously submitted reviews on Glassdoor.

    48% of job seekers rate their interview experience at Gainsight as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Gainsight.

    75% of employees think that Gainsight has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at Gainsight? Share Your Experiences

    Gainsight logo

    Gainsight

    Click to Rate
    or

    Want the inside scoop on your own company?

    Join your Company Bowl™ for anonymous work chats.

    Gainsight Locations

    • Bengaluru (India)
      4
    • Hyderābād (India)
      4.4
    • London (United Kingdom)
      4.5
    • Phoenix, AZ
      4.5
    • San Francisco, CA
      5
    See All Locations
    Connect with Gainsight

    Follow Gainsight

    Facebook

    Glassdoor gives you an inside look at what it's like to work at Gainsight, including salaries, reviews, office photos, and more. This is the Gainsight company profile. All content is posted anonymously by employees working at Gainsight.