Best Places to Interview: 2016 (#43)
I have been working at GameStop full-time (More than 3 years)
-The Team of Employee's support each other in regards to making sure we meet sales and help solve any problems/questions guests may have upon entering.
-Also our manager, is very patience when it comes to new hires. He walks through the process step by step, for certain situations within our store. This is to ensure new hires know how to proceed and are able to ask him questions.
-There are some times where our store gets, guests who come of rude and expect us (employees) to refund an item we can not take back. After we (employees) explained why we cannot return the item when it was sold.
Advice to Management
More proper training for new hires to ensure they are able to know what to do in certain situations to help guests.
I applied online. The process took 2+ months. I interviewed at GameStop (Grapevine, TX).
I had a phone screening and then was scheduled for an in person interview the next week at the corporate office. I met with one manager and was invited back for a second on site interview two weeks later. Was told I would hear back in about two weeks. I thought I had done well in both interviews and I was excited.
I heard nothing. I followed up with the recruiter after 2 weeks and was then scheduled for what he called a final on site interview. Later that same day the recruiter let me know that the interview would have to be rescheduled.
I didn't hear back after a week, emailed to follow up. Still nothing. Emailed the manager of the department I had interviewed with and was told they had gone with another candidate.
This whole process spanned almost two whole months. I did not receive any emails or phone calls notifying me that they had gone with another candidate. I had to follow up and be persistent to get any answers. I missed time from my current job to attend both interviews. Gamestop obviously has no regard for their candidate's time.