Working at GameStop | Glassdoor

GameStop Overview

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Grapevine, TX
10000+ employees
2000
Company - Public (GME)
Toy & Hobby Stores
$5 to $10 billion (USD) per year
Unknown
GameStop holds the top score in the video game retailing industry. Operating under the GameStop, EB Games, and Micromania banners, it's the largest retailer of new and used games, hardware, entertainment software, and accessories. It boasts about 6,700 stores in ... Read more

Glassdoor Awards

Best Places to Interview: 2016 (#43)

GameStop Reviews

2.9
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
GameStop Interim CEO Daniel A. DeMatteo
Daniel A. DeMatteo
118 Ratings
  • "Senior Game Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor in Northlake, IL
    Current Employee - Senior Game Advisor in Northlake, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    -The Team of Employee's support each other in regards to making sure we meet sales and help solve any problems/questions guests may have upon entering.
    -Also our manager, is very patience when it comes to new hires. He walks through the process step by step, for certain situations within our store. This is to ensure new hires know how to proceed and are able to ask him questions.

    Cons

    -There are some times where our store gets, guests who come of rude and expect us (employees) to refund an item we can not take back. After we (employees) explained why we cannot return the item when it was sold.

    Advice to Management

    More proper training for new hires to ensure they are able to know what to do in certain situations to help guests.

See All 3,991 Reviews

GameStop Photos

GameStop photo of: Outside a typical GameStop store, this one in San Rafel, CA
GameStop photo of: Gamestop
GameStop photo of: Gamestop
GameStop photo of: Store front
GameStop photo of: GameStop in Tarzana on Venture Blvd.
GameStop photo of: my place
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GameStop Interviews

Experience

Experience
66%
22%
12%

Getting an Interview

Getting an Interview
55%
24%
13%
5
2
1
0

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (12)  

    Corporate Office Interview

    Anonymous Interview Candidate in Grapevine, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at GameStop (Grapevine, TX).

    Interview

    I had a phone screening and then was scheduled for an in person interview the next week at the corporate office. I met with one manager and was invited back for a second on site interview two weeks later. Was told I would hear back in about two weeks. I thought I had done well in both interviews and I was excited.

    I heard nothing. I followed up with the recruiter after 2 weeks and was then scheduled for what he called a final on site interview. Later that same day the recruiter let me know that the interview would have to be rescheduled.

    I didn't hear back after a week, emailed to follow up. Still nothing. Emailed the manager of the department I had interviewed with and was told they had gone with another candidate.

    This whole process spanned almost two whole months. I did not receive any emails or phone calls notifying me that they had gone with another candidate. I had to follow up and be persistent to get any answers. I missed time from my current job to attend both interviews. Gamestop obviously has no regard for their candidate's time.

    Interview Questions

See All 762 Interviews

GameStop Awards & Accolades

  • Professional Achievement Award, Latino Leaders Dallas Maestro Awards, 2012
  • Ranked 5th most-loved retail brand, NewMediaMetrics, 2012
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