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Gap Overview

Website www.gap.com
Headquarters San Francisco, CA
Size 10000+ Employees
Founded 1969
Type Company - Public (GPS)
Industry Retail
Revenue $10+ billion (USD) per year
The ubiquitous clothing retailer Gap has been filling closets with jeans and khakis, T-shirts, and poplin since the Woodstock era. The firm, which operates about 3,200 stores worldwide, built its iconic casual brand on basics for men, women, and children, but over the years has ... More

Mission: To be the world's favorite for American Style.

Company Updates

  • Mark your calendars - Gap Inc. brands are hosting the largest holiday hiring event of the season this Saturday, Oct. 17. Get the details: http://glassdoor.com/slink.htm?key=vIpuN

  • http://glassdoor.com/slink.htm?key=vI6ye

    10 Things You Should Know About Gap's New CEO

    Merchant prince Mickey Drexler led the company in the 90s. Ex-Disney exec Paul Pressler held the reins in the 2000s. Both executives who enjoyed high-profile, yet very different tenures that had one thing in common: they ended disastrously (translation: they were fired).

Gap – Why Work For Us?


American Optimism is our attitude. Casual style is our aesthetic. Clean and confident, comfortable and accessible, classic and modern. It’s the quintessential expression of Gap brought to life through iconic clothing. Our collections are a modern interpretation of our denim roots and signature pieces that are a staple for every wardrobe. Gap embraces a youthful, infectious spirit and the freedom to express individual style.


We pride ourselves on working together, inspiring creativity and offering great fashion to our customers around the world.  Our dynamic, diverse culture celebrates our passion, commitment and integrity. We offer competitive benefits, global career opportunities and programs to help you grow with us.

Our philosophy is pretty simple: customers, creativity, doing what's right and delivering results. Together, we call it "Wear your passion." And it's the perfect match for the kind of people we attract — as both employees and customers.

"Wear your passion" brings together four concepts that are part of our legacy and at the core of our work.

Be creative. Take risks. Do what’s right. Stay focused on customers. That’s the vision that set Gap apart from the very beginning. We’re a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered.

Our employees embody the words of our founder Don Fisher, “Do What You Love.” Whether in headquarters or the store, there’s a sense of loyalty, passion, and pride for Gap among our people. Employees love what they do and are excited to help Gap continue to grow.

Are you ready for a Bright career move?


Our philosophy is pretty simple: customers, creativity, doing what's right and delivering results. Together, we call it "Wear your passion." And it's the perfect match for the kind of people we attract — as both employees and customers.

"Wear your passion" brings together four concepts that are part of our legacy and at the core of our work.

Think: customers first
We make decisions with our customers in mind. We connect with our stores and create the quality our customers value and expect.

Inspire: creativity
We think big, take risks and solve problems. We challenge the status quo and always look for new ideas and ways of working.

Do: what’s right
We believe that how we do business is as important as what we do. We act with integrity, and we give back to the communities in which we do business.

Deliver: results
We deliver the best result possible – we're committed to taking responsibility, setting priorities and meeting our goals.

Our culture, based on these principles, pays tribute to our history and prepares us for the exciting opportunities ahead.


As a global company, we know that appreciating and understanding the diversity of our customers, employees and partners around the world helps make us successful. We value the diversity of thought, experience and perspectives of our customers.

Embracing diversity stimulates innovation in our products and helps us improve our store experience. That enables us to create an inviting and inclusive place to work and to shop.

We maintain our commitment to diversity with workplace policies that ensure we do what's right, and treat our customers – and each other – with integrity and respect.

Our Policies
Our commitment to diversity is reinforced by workplace policies that are essential to how we do business.

Equal Opportunity Employer
We're an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disabilities, military status or any other basis prohibited by law. Every employee is responsible for helping prevent discrimination and harassment in the workplace.

Zero Means Zero
At Gap Inc., we work hard to make sure that we treat our customers — and each other — with integrity and respect, regardless of appearance, skin color, gender, or any other such distinction. We have zero tolerance for discrimination of any kind.

So, let's talk about the "extras" you get when you join our team. We give employees many choices so they can customize an overall benefits plan that fits them as well as their spouses, domestic partners, children and other dependents.

Below is a summary of some of the key benefits we offer.

Get Healthy, Stay Well
We cover medical for full and part-time employees as well as dental and vision, life and disability insurance, and private counseling resources. On-site health and wellness clinics, free Weight Watchers memberships and discounts to local gyms are just a few other ways we help employees feel their best.

Get in the Money
We want to make it easier for employees to meet their financial goals. Our 401(k) plan provides a company match for contributions up to 4 percent of an employee's pay. You can invest in the company through the Employee Stock Purchase Plan, or use our Home Mortgage program to buy a home.

Tuition Reimbursement and Career Development
We want our employees to grow with us, so we offer tuition reimbursement for approved work-related courses for full-time employees. We have opportunities for employees to learn and develop at any time during their career through online, classroom and on-the-job training.

Merchandise Discount
Not surprisingly, our most popular perk is a generous merchandise discount for Gap, Banana Republic, Old Navy and Outlet, with occasional discounts at Piperlime and Athleta; available to all full- and part-time employees.

Time Away
Take time when you need it. Our Paid Time Off – one of the most competitive offerings in our industry – provides 20 to 35 days to use toward vacation, personal time, or illness. That's in addition to seven paid holidays per year. We have a generous Leave of Absence program that allows employees to take time off for a number of personal situations, as well as a flexible work arrangement plan for employees who need to temporarily reduce their work schedule.

Family Matters
Starting a family? Need time for adjustment with a new family member? New parents can ease the transition through our Phase Out/Phase Back program. We also offer Adoption Assistance Reimbursement of up to $2,000 per child. And we throw in a gift from babyGap, too.

Other Extras
Who doesn't love a great deal? Gap Inc. partners with dozens of familiar brands and organizations to offer all Gap Inc. U.S. employees access to great discounts. Buy a discounted Apple or Dell computer. Send a bouquet of roses at 15 percent off. Or take the family on a fun vacation to California's LEGOLAND. We have a long list of other great discounts for Gap Inc. employees.

Rewarding Community Service
When you give, we give too. Through "Take Five," exempt headquarter employees can take up to five hours a month to volunteer. If you volunteer 10 hours for one nonprofit in a calendar year, "Money for Time" chips in $100 to the organization. And "Gap Giving" matches your contribution to eligible nonprofits.

Gap Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Art Peck
237 Ratings
  • Grade 7 Visual Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Gap full-time


    Flexible Scheduling. 50% discount on all items (besides some 3rd party designs). Fair amount of PTO and great benefits.


    Late nights and early mornings. Supervisors seem unwilling to create set schedules, even though different leaders' tasks follow same weekly routine. Visual leaders are also expected to manage product supply flow and pricing events.

    Advice to Management

    Create flexible, set schedules to create a better work life balance for your leaders. Allow visual managers to focus on driving sales through merchandising. Too many hands in the pot of each floor set and too many other things to answer to than just brand standards.

Gap Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Gap.


    Pretty straight forward interview. Not a lot of difficult questions. I don't really have much else to say about it. As long as you have brushed up on the typical interview questions, you should do just fine. Just go in confident and ready to sell yourself. Also, looking good and presentable is definitely important and wearing their clothes definitely won't hurt.

    Interview Questions

Gap Awards & Accolades

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  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
  • Top 500 Green Companies, Newsweek, 2009
  • Barron's 500, Barron's, 2009
  • World’s Most Admired Companies, Fortune, 2008
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