I have been working at Garland Ventures part-time (More than a year)
Initially inclusive, encouraging, and helpful. Paychecks are given once a week.
This business has a history of not paying employees; failing to fulfill promises; rewarding ignorance or underhandedness. There is a chaotic work environment that I have not experienced before. While they initially will be open to flexibility and creativity they will eventually become intolerant and close minded. Management becomes elusive when they are approached to discuss hard line, serious issues. Share with your employees AT THE TIME OF HIRE that they are at risk for being laid off so you don't leave them without a job two weeks before the holidays.
Advice to Management
Employers quit their bosses, not their jobs. Making customers happy makes this job fun but failing to support employees, loosen the leash, or engage with them regularly will erode the business you have not already lost. You need clarity in your expectations, honesty with your employees and customers, and a total overhaul in management and organization. I have watched you lose and mistreat your hardest working employees. Do not be distracted by flashy employees who lay out a rug for you and then turn and refuse to do anything outside of their title once you are gone. The ones picking up the lazier employees' slack are the employees you are losing or mistreating. Rally around your customers and teach your employees to do the same. Word of mouth is more valuable than you are making out to be. All locations should have management, too. Lacking leadership breeds volatile and irresponsible work environments. If you lost one business already don't continue to run your remaining businesses the same way.
Let us know if we're missing any workplace or industry recognition –