Working at Geek Squad | Glassdoor

Geek Squad Overview

Minneapolis, MN
10000+ employees
2002
Subsidiary or Business Segment
IT Services
$100 to $500 million (USD) per year
Unknown

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Working at Geek Squad

The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their ... Read more

Geek Squad Reviews

3.8
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Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
525 Ratings
  • "Great Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Geek Squad part-time (Less than a year)

    Pros

    Company has well intentions and tries to help employees

    Cons

    Customers will not understand the process

See All 1,121 Reviews

Geek Squad Photos

Geek Squad photo of: Geek Squad dream precinct
Geek Squad photo of: front desk
Geek Squad photo of: Another day, another energy drink
Geek Squad photo of: Black Friday
Geek Squad photo of: front desk
Geek Squad photo of: Double Agent Car
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Geek Squad Interviews

Experience

Experience
74%
16%
10%

Getting an Interview

Getting an Interview
75%
14%
7%
3
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Geek Squad, Consultation Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience

    Application

    The process took 1+ week. I interviewed at Geek Squad (New York, NY).

    Interview

    Applied online,waited about a week and a half then received a phone call from Best Buy. The HR manager interviewed me over the phone for a couple of minutes and asked basic questions. Scheduled an in person interview. Met with the Geek squad manager and the manager followed through a packet of stapled paper with questions. The general manger came in when that was once done and then hit the question of “tell me about yourself”. Again followed a question packet but asked other questions that were not in the packet then concluding gave me a date to expect a response.

    Interview Questions

    • How would you handle theft from an employee as the general manager? (A drink vs an expensive laptop)   1 Answer
See All 196 Interviews

Geek Squad Awards & Accolades

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