Working at Geek Squad | Glassdoor

Geek Squad Overview

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Minneapolis, MN
10000+ employees
2002
Subsidiary or Business Segment
IT Services
$100 to $500 million (USD) per year
Unknown
The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their ... Read more

Geek Squad Reviews

3.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
629 Ratings
  • "Best boss ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in North Charleston, SC
    Current Employee - Geek Squad, Consultation Agent in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad part-time (More than 3 years)

    Pros

    - flexible scheduling
    - friendly work environment

    Cons

    - labor can sometimes be low

See All 1,300 Reviews

Geek Squad Photos

Geek Squad photo of: Geek Squad dream precinct
Geek Squad photo of: “Working”
Geek Squad photo of: front desk
Geek Squad photo of: Another day, another energy drink
Geek Squad photo of: Black Friday
Geek Squad photo of: front desk
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Geek Squad Interviews

Experience

Experience
72%
17%
11%

Getting an Interview

Getting an Interview
77%
13%
7%
3
0
0

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Agent Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Geek Squad (Oklahoma City, OK) in September 2015.

    Interview

    There was a two-step interview process. First was done by the GM and the second was done by the lead of Geek Squad. They call you when they are ready to offer an interview and schedule over the phone. After the first interview, they'll call you back for a second if they are interested. Standard operating procedure.

    Interview Questions

    • Describe a time when you had to deal with an angry customer. How did you handle the situation?   1 Answer
See All 219 Interviews

Geek Squad Awards & Accolades

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