Working at Geek Squad | Glassdoor

Geek Squad Overview

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Minneapolis, MN
10000+ employees
2002
Subsidiary or Business Segment
IT Services
$100 to $500 million (USD) per year
Unknown

Working at Geek Squad

The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their ... Read more

Geek Squad Reviews

3.8
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Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
582 Ratings
  • "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Sq in Brentwood, TN
    Current Employee - Geek Sq in Brentwood, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad (More than a year)

    Pros

    Learn the Highest Level of customer service

    Cons

    Customer issues vary and are difficult to handle

See All 1,220 Reviews

Geek Squad Photos

Geek Squad photo of: Geek Squad dream precinct
Geek Squad photo of: front desk
Geek Squad photo of: Another day, another energy drink
Geek Squad photo of: Black Friday
Geek Squad photo of: front desk
Geek Squad photo of: Double Agent Car
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Geek Squad Interviews

Experience

Experience
71%
18%
11%

Getting an Interview

Getting an Interview
75%
13%
7%
3
1
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Agent Interview

    Anonymous Employee in Chandler, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Geek Squad (Chandler, AZ) in February 2016.

    Interview

    Asked questions about how i would repair certain issues with computers, customers and my overall experience in IT as well as customer service . Setup interview over the phone, then there was 2 in person interviews and after the second interview i was offered the job.

    Interview Questions

See All 207 Interviews

Geek Squad Awards & Accolades

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