Working at Geek Squad | Glassdoor

Geek Squad Overview

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Minneapolis, MN
1001 to 5000 employees
2002
Subsidiary or Business Segment
Information Technology
$100 to $500 million (USD) per year
Unknown
The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their ... Read more

Geek Squad Reviews

3.6
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Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
366 Ratings
  • "It was alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Repair Agent in Fort Collins, CO
    Former Employee - Advanced Repair Agent in Fort Collins, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Geek Squad part-time (More than 5 years)

    Pros

    good experience while going to school and flexible schedule.

    Cons

    Low pay and dealing with customers.

See All 829 Reviews

Geek Squad Interviews

Experience

Experience
73%
15%
10%

Getting an Interview

Getting an Interview
75%
14%
6%
3
0

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Advanced Repair Agent Interview

    Anonymous Employee in Minnetonka, MN
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Geek Squad (Minnetonka, MN) in April 2017.

    Interview

    Had nothing to do with if you can actually repair a computer, which is a problem. It was focused mostly on stock HR boiler plate questions and if you can sell services and how we can make more money

    Interview Questions

    • How would you handle an angry client?   1 Answer

    Negotiation

    It was pretty straight forward: What do you want to be paid, here's what we'll pay you, take it or we move on to the next guy.

See All 154 Interviews

Geek Squad Awards & Accolades

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