Working at Geek Squad | Glassdoor

Geek Squad Overview

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Minneapolis, MN
10000+ employees
2002
Subsidiary or Business Segment
IT Services
$100 to $500 million (USD) per year
Unknown
The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their ... Read more

Geek Squad Reviews

3.8
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Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
636 Ratings
  • "Great place to learn skills"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARA
    Current Employee - ARA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad part-time (More than 5 years)

    Pros

    You can learn a great deal about computer repair and other devices

    Cons

    It's really hard to get a consistent schedule

See All 1,319 Reviews

Geek Squad Photos

Geek Squad photo of: Geek Squad dream precinct
Geek Squad photo of: “Working”
Geek Squad photo of: front desk
Geek Squad photo of: Another day, another energy drink
Geek Squad photo of: Black Friday
Geek Squad photo of: front desk
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Geek Squad Interviews

Experience

Experience
71%
18%
11%

Getting an Interview

Getting an Interview
77%
13%
7%
3
0
0

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Geek Squad in November 2018.

    Interview

    Very brief phone interview, followed by an in person interview (manager and team lead), and if you get past that, an interview with the store manager. The in person interview was five questions, where the manager takes note and the team lead asked questions. If you've been in one of these you've been in them all. Nothing technical, all sales and customer service related stuff.

    Interview Questions

    • What would you do if you overheard two colleagues discussing something they found on a computer?   Answer Question
See All 222 Interviews

Geek Squad Awards & Accolades

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