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Geek Squad Overview

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Minneapolis, MN
1001 to 5000 employees
2002
Subsidiary or Business Segment
IT Services
$100 to $500 million (USD) per year
Unknown

Working at Geek Squad

The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their ... Read more

Geek Squad Reviews

3.7
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Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
479 Ratings
  • Helpful (1)

    "Fantastic Culture"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in North Little Rock, AR
    Current Employee - Geek Squad, Consultation Agent in North Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Geek Squad full-time (More than 3 years)

    Pros

    Geek Squad is an amazing beginner IT field to start with. It teaches you problem solving fundamentals, plenty of windows computer work and if you like helping people, when you're good you'll be able to help people incredibly well.

    Cons

    Sometimes it's hard to get a bonus because it's based on the entire stores performance. So if geek squad (and you) preform amazingly, if the store fails as a whole you don't get a bonus. But if you're in a good location you can get good stuff.

    Advice to Management

    Pay attention to what increased your employees moral pay wise. It's demoralizing to employees when they perform extremely well for the entire year and you refuse them a raise. Pay increase is the main reason an employee might stay for another year. Bottom level employees give the most to the company but have the most to lose from high ranking decisions.

See All 1,034 Reviews

Geek Squad Photos

Geek Squad photo of: Geek Squad dream precinct
Geek Squad photo of: front desk
Geek Squad photo of: Another day, another energy drink
Geek Squad photo of: Black Friday
Geek Squad photo of: front desk
Geek Squad photo of: Double Agent Car
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Geek Squad Interviews

Experience

Experience
76%
15%
9%

Getting an Interview

Getting an Interview
75%
14%
7%
3
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Geek Squad, Consultation Agent Interview

    Anonymous Interview Candidate in Nashua, NH
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Geek Squad (Nashua, NH) in November 2017.

    Interview

    Deal-breaker. 15 minutes. Surprised. Learned job was falsely advertised when asking about compensation. Said seasonal $13/hr till after holidays, got an offer, so I changed my mind afterwards. Waste of time for both parties. They just wanted hands for the holidays.

    Interview Questions

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Geek Squad Awards & Accolades

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