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Genex Services Overview

Wayne, PA
1001 to 5000 employees
Company - Private
Health Care
$50 to $100 million (USD) per year
Genex Services is the trusted provider of managed care services enabling workers’ compensation payers and risk managers to transform their bottom lines. Genex is a managed care leader with more than 2,900 employees and 47 service locations throughout North America. The ... Read more

Mission: The Genex corporate mission is to provide exceptional health care and disability management solutions to our customers, to be a strategically important business partner and, through our competitive spirit and unsurpassed delivery of innovative services, to create a brighter ... Read more

Genex Services – Why Work For Us?

Bringing Together the Heart and Science of Medical Management
Genex was founded in 1978 with the same directive it operates under today — helping injured workers return to their jobs in a safe and efficient manner through compassionate case management, thus reducing health care costs and disability expenses for our customers.

We are a leader in integrated managed care services focusing on three critical areas:

Workers’ Compensation and Disability Management
Medical Cost Containment
Social Security Representation
Our medical and business professionals provide comprehensive care management and multicultural services from locations across the United States and Canada.

Customer satisfaction keeps the foundation of our business strong. The integrity and expertise of our employees, a passion for quality and innovation, and our ability to reliably drive positive results, has helped us earn the trust of our customers, who include 381 of the Fortune 500 companies and many of the top payers in the segment.

Our History
Driven by our commitment to improve outcomes for injured workers and our customers, Genex is the most experienced medical managed care provider in the industry. Our timeline provides perspective on how the disability management industry has evolved.


General Rehabilitation Services incorporates in Pennsylvania October 23

Merges with General Care Review Inc.

Name Changed to Genex Services Inc.
Merges with Bluebird Acquisition Corp.

Provident Companies Inc. acquires Genex

Provident merges with Unum creating UnumProvident Corp.

Genex acquires ROI

Genex acquires Integrated Benefits Management (IBM)

Genex acquires Independent Review Services (IRS), a medical diagnostic networks and independent medical examinations provider. The network becomes Genex Medical Diagnostic Network.

Trident IV, a private equity fund managed by Stone Point Capital, acquires Genex.
Genex acquires Choice Medical Management from Unisource Administrators, changing its name to Choice Provider Network, A Division of Genex Services Inc.

Genex acquires American Rehabilitation Inc., a regional case management services provider to the workers’ compensation (WC) market.


Becomes one of four largest radiology networks in the U.S. after acquiring Professional Diagnostic Management, a national radiology service provider to WC market.
Genex acquires Claimetrics’ telephonic case management business.

Becomes largest case management provider in the U.S. by acquiring Intracorp’s WC and disability case management business from CIGNA.


Genex acquires acquires Network Synergy Group, a national occupational healthcare management company that provides physical and occupational therapy network services.

Apax Partners, a private equity investment group, acquires Genex.
Genex acquires M Hayes, a leading case management firm for the WC and disability insurance markets.

Genex acquires leading case management firm ICM.
Genex acquires CID Management, a leading WC provider of utilization review software and services.
Genex acquires medical bill review leader Alpha Review Corporation.

Genex Services acquires IME leader Med-Eval.

Genex Services Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Peter C. Madeja
108 Ratings
  • Featured Review

    Helpful (2)

    "RN Case Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Case Manager in Houston, TX
    Former Employee - Medical Case Manager in Houston, TX
    Positive Outlook
    Approves of CEO

    I worked at Genex Services part-time (More than 3 years)


    Flexible hours, able to work from home. Great support from field office.


    Can spend a lot of time on the road driving to various appointments due to traffic &/or distance

    Advice to Management

    take into consideration of drive time/distance when determining case load

See All 212 Reviews

Genex Services Photos

Genex Services photo of: Genex celebrates their 2016 Heart of Case Management Team winners (from left with Peter Madeja, CEO and Delphia Frish, COO (far right): Nicole Hurley, Kim Price-Benham and Mare Novess,
Genex Services photo of: Genex COO Delphia Frisch, “You don’t just roll out of bed in the morning and make the decision you’re going to be a case manager. It’s a studied process, it’s with intent and it is earned.”
Genex Services photo of: Florida Favorites: WCEC2015 conference attendees flock to the GENEX booth to say hello to friends and learn more about our programs
Genex Services photo of: Heart of Giving: Janus Mumford (2nd from right) presents a Genex scholarship grant to San Diego State University Vocational staff (from left) Dr. Fred McFarlane, Dr. Caren Sax, and Megan Beardsley
Genex Services photo of: Friendly Faces: GENEX team members Christina Davis, Robin Nagle, Pat Chavanu, Randy McKinney, Kori Hamilton get ready to greet attendees at the WCEC event
Genex Services photo of: GENEX case manager Jill Adams receives the Outstanding Rehabilitation Specialist Award from Brett Parnes, president of Professionals in Workers’ Compensation.
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Genex Services Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    RN Field Case Manager Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. The process took 2+ weeks. I interviewed at Genex Services (Baltimore, MD).


    One on one at home office. Met with supervisor. Job expectations explained. Review of documenting requirements and electronic system. Overview of continuing education requirements. Salary and bonus structure. Overview of insuarnace carriers and their expectations.

    Interview Questions

See All 24 Interviews

Genex Services Awards & Accolades

  • Corporate Social Responsibility Award, Communitas, 2014
  • Case In Point Platinum Awards - Excellence in Case Management, Dorland Health, 2014
  • Global Supplier of the Year, Unum, 2014
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