Genoa Pay & Benefits | Glassdoor

Genoa Overview

Tukwila, WA
1001 to 5000 employees
Company - Private
Business Services
$500 million to $1 billion (USD) per year
Genoa, a QoL Healthcare Company is the leading pharmacy and telepsychiatry provider serving the behavioral health and addiction treatment community. Our pharmacy and telepsychiatry services impact more than 500,000 individuals annually in 44 states and the District of Columbia ... Read more

Mission: Our mission is to deliver outstanding value to all of our consumers and partners by improving the quality of life for individuals living with a mental illness through a higher level of pharmacy care.

Company Updates

  • Representatives of the U.S. Army Recruiting Command & Genoa signed an agreement to provide priority-hiring status to qualified Soldiers participating in the Partnership for Youth Success Program.

  • Genoa announced the acquisition of Advanced Pharmacy Solutions, based in Southaven, MS. Read the full press release at

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Genoa – Why Work For Us?

About Genoa, a QoL Healthcare Company

Genoa has been serving the behavioral health and addiction treatment community for over 15 years. The company provides pharmacy and telepsychiatry services to more than 500,000 individuals annually in 43 states and the District of Columbia. Genoa’s 310 pharmacies fill more than 10 million prescriptions annually.

Although Genoa specializes in serving behavioral health consumers, we are a full-service pharmacy. This means we take care of all the medication needs of our consumers, including prescriptions written by psychiatrists, primary care providers, or other specialty prescribers.

Genoa remains flexible to the many behavioral health and primary care delivery models across the country and developed services within our pharmacies to meet the needs of those specific models. None of our service models or pharmacies are the same. We take pride in not being a "cookie cutter" organization, and continue to seek opportunities nationwide to help behavioral health communities with their pharmacy services.


Genoa, a QoL Healthcare Company will be the leading provider of specialized pharmacy services to individuals with complex chronic conditions and those affiliated with managing the quality and cost of their care.


Our mission is to deliver outstanding value to all of our consumers and partners by improving the quality of life for individuals living with a mental illness through a higher level of pharmacy care.

  • Consumers: Provide convenient and customized services while caring for individuals with the utmost compassion and respect to improve their quality of life.
  • Providers: Act as a partner and advocate to improve consumer outcomes and provide enhanced quality of care through integration and support services.
  • Payors: Minimize costly events by improving consumer medication adherence.
  • Employees: Provide a passionate culture and work environment by offering the support necessary to empower every employee to succeed and add value in the workplace.
  • Shareholders: Operate our business in a fiscally responsible and ethical manner to achieve long-term growth and stated expectations.


  • We will find a way to say yes. We will continue to go beyond what is expected to provide the highest levels of service to our consumers and our partners. We will strive to find solutions and offer services and programs that are based on emerging trends. With the use of Genoa's resources, tools, and technology, we help our team and our partners deal with the dynamic and increasingly complex roles they face each day.
  • We are impactful. We are passionate about providing the best care to those we serve and supporting the mission of our partners.
  • We are value driven. We understand that healthcare represents a significant expense to our partners and consumers. We are committed to adding value and being fiscally responsible.
  • We are ethical and compliant. We are committed to the highest level of ethical standards in our decisions and actions. We treat our consumers, partners, and fellow employees with mutual respect and sensitivity, recognizing the importance of diversity.
  • We celebrate success. We are driven by results, and when we achieve our goals, it provides us the ability to create a culture of fun and celebration.

Careers at Genoa, a QoL Healthcare Company

Begin to make a difference.

From pharmacists, technicians, and phlebotomists to business professionals, our employees make a difference in the lives of our consumers, partner centers, and coworkers.

Genoa Reviews

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John Figueroa
16 Ratings
  • "CPhT"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Pharmacy Technician CphT
    Current Employee - Lead Pharmacy Technician CphT
    Positive Outlook
    Approves of CEO

    I have been working at Genoa full-time (Less than a year)


    Great benefits, good hours, holidays off, over-time opportunities, employee pricing.


    Understaffed, difficulties with cooperation of the center's staff.

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Genoa Photos

Genoa photo of: Our Pharmacists interact with consumers daily
Genoa photo of: We're opening more sites throughout the country
Genoa photo of: Pharmacies routinely celebrate with our consumers
Genoa photo of: 2016 Genoa Halloween Costume Contest
Genoa photo of: 2016 Genoa Halloween Costume Contest
Genoa photo of: 2016 Genoa Halloween Costume Contest
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Genoa Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Consumer Medication Coordinator Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Declined Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Genoa (Phoenix, AZ) in July 2017.


    Applied on-line and received call from a recruiter. She was great and set up an interview right away. Comfortable interview with CMC supervisor and pharmacy manager - I enjoyed meeting with them. Everyone was very professional and friendly. An offer was made within a day or two of the interview.

    Interview Questions

    • Describe your experience with the served population.   1 Answer

    Reasons for Declining

    I received an unexpected call from another agency for employment that better fit my schedule. (I didn't apply for the position - the director contacted me.) I would have otherwise joined Genoa-QOL.

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Genoa Awards & Accolades

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