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Genpact Overview

New York, NY
10000+ employees
1997
Company - Public (G)
IT Services
$2 to $5 billion (USD) per year
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune ... Read more

Genpact – Why Work For Us?


Change is constant. At Genpact, we're the ones driving it. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. And you could be one of us! Here's how Genpact is transforming the world’s biggest companies.

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.

From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. And it offers you an unparalleled opportunity to grow and transform your career.

Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.

Opportunities to transform your career:

  • Digital: Genpact Digital builds on our foundation of deep process experience in industry and functional domains, along with our patented Smart Enterprise Processes (SEPSM) framework. It combines advanced technologies and powerful actionable analytics for rapid digital transformation at scale.
  • Analytics: Genpact provides a range of analytics services, including outsourcing, from basic data management to sophisticated analytics consulting addressing proactive risk management, enhanced operational efficiency, ongoing market intelligence, and as a result, smarter decisions that drive cost reduction and revenue maximization.
  • Digital Consulting: Digital consulting offers a flexible option for clients to harness leading-edge technologies to reimagine how they drive transformative impact.

We told you change is constant and that at Genpact, we're the ones driving it. Here’s how. Each of us leads change by being curious, incisive and courageous in everything we do… on a foundation of unyielding integrity. Together, we turn everyday change into progress. We dive deep and work toward a bold vision. We think big and never wait for what’s next. We roll up our sleeves and invent it.

We are committed to learning. Our learning ecosystems have been crafted to bring in best-in-class learning opportunities to provide employees with an individualized learning experience. From world-class training programs to learning opportunities for building competencies—we encourage and empower our people to acquire new skills, receive learning opportunities and quality trainings while reinventing themselves to suit the changing needs of the world around us. Watch how ideas are translated into outcomes at our Lean Digital Innovation Center in Palo Alto, California 

People today are learning differently, working in non-traditional ways, accessing information from various channels, collaborating more than before and have constantly changing needs. Culminating both industry and employee’s needs, we are moving towards a learning culture that is agile, flexible and inclusive, and promises a wholesome learning experience. Our design principles include anytime anywhere learning, co-ownership of learning with manager, and pull-based learning.

Some of the learning and developments awards we have won





At Genpact, gender diversity is vital to our growth trajectory. It’s at the core of what we do. Following this, we have partnered with leading organizations such as Catalyst, the Centre for Talent Innovation (CTI), The Conference Board, and the National Centerfor Women and Information Technology (NCWIT). Our CEO Tiger Tyagarajan is a founding member of the US chapter of 30 Percent Club, a global group of business leaders across industries working together to achieve better gender balance at all levels of organization including boards and has also joined on the Catalyst Board, a leading nonprofit organization with a mission to accelerate progress for women through workplace inclusion.

Here are the key diversity practices at Genpact:                   

  • Genpact center for women’s leadership: A multi-disciplinary approach to advance gender inclusive growth in the larger ecosystem
  • Career 2.0: A program to bring back senior women on sabbatical to boost diversity at the top
  • Women’s networking forum: A platform for women professionals at Genpact to interact with senior leaders
  • Family-friendly policies: Flexi-options, child care facilities, security measures, and stork parking
  • A culture of commitment: Our business leaders have gender diversity goals in their scorecards showing measurable commitment
  • Sponsorship program: Accelerating the career growth of high potential mid-management women
  • Unconscious bias training: Training modules to address biases people may have despite best intentions

 Follow us on our Facebook page Women at Genpact for more updates.

We have CSR teams in 18 countries with 15K unique volunteers contributing 65,500 volunteering hours. 15K payroll donors listed donated $300K payroll giving in 2016. Currently, we have 24 client and 16 long-term NGO partnerships. Follow us on our Facebook page Genpact Cares for more updates.

Watch one of our employees talk about why he loves volunteering: 

How we give back:

Community outreach: We enable growth for those in need with a focus on women's empowerment

Education and employability: We provide education and training to the underprivileged

Sustainable social impact: We build capacity of non-profits

Genpact Reviews

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Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
1,580 Ratings
  • Featured Review

    Helpful (13)

    "Vice President and Client Partner"

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    Current Employee - Vice President and Client Partner in Chicago, IL
    Current Employee - Vice President and Client Partner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    I've been with Genpact for 10+ years as part of the sales team. The same characteristics that brought me to Genpact are the same characteristics that I observe every day. The front end team has a great deal of flexibility and authority to work with clients and our delivery teams to shape solutions, both operationally and commercially. The organization can move with great speed, which I hear from clients is a differentiator compared to others in our industry. Our colleagues are talented and work here because they want to make a difference for our clients. I'm a big fan of Genpact as an employee

    Cons

    As we have a global delivery model, some new employees take longer than others to get accustomed to working with colleagues from all over the globe. Once you become familiar with working with the diverse team and the work hours to accommodate various time zones, it becomes a normal day in the life, so to speak.

    Advice to Management

    stay the course...

See All 3,425 Reviews

Genpact Photos

Genpact photo of: Genpact@NYSE
Genpact photo of: Genpact@NYSE
Genpact photo of: Romania CSR
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Genpact Interviews

Experience

Experience
65%
18%
17%

Getting an Interview

Getting an Interview
24%
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  1. Featured Interview

     

    Social Media Content Review Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Genpact (Dallas, TX) in December 2017.

    Interview

    Applied on Indeed.com quick apply. Received a phone call and initial phone screen. Invited into office for group panel interview. Signed non disclosure agreement upon arrival. Everyone was hired except 1 person out of a group of 40

    Interview Questions

    • Are you willing to sign a non disclosure agreement before any formal interviewing occurs?   1 Answer
See All 837 Interviews

Genpact Awards & Accolades

  • Top 25 Best Companies to Work For, Business Today, 2016
  • 50 Happiest Companies in America, CareerBliss, 2016
  • BrandonHall - Excellence in Learning: 5 Gold, 3 Silver, 2 Bronze Awards, Brandon Hall Group, 2016
  • Brandon Hall Excellence Award: 3 Gold, 4 Silver Awards, Brandon Hall Group, 2017
  • Top 10 Best Employers - Romania, Undelucram.ro, 2017
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