I have been working at Georgia Division of Family and Children Services full-time
Knowing that you've provided food, or Healthcare coverage for next children and families! Hearing the excitement in sometimes voice that has needed help, but has been unable to get it until they reached you.
Low pay no matter your credentials, lack of consideration and respect from administrators (supervisors are pretty nice, but not their bosses, the administrators), being told not to correct something that's been done incorrectly by another case manager even if it's preventing the client from getting benefits, receiving so little pay that case managers and eligibility specialists need the same benefits that the clients receive, not being able to help everyone.
Advice to Management
Administrators need to be respectful of the work that we do. Lead by example and have a much in-house customer service and professionalism for and with your workers as you do for clients. Make it worth sacrificing family time to help other families by compensating us. Also, make being promoted beneficial. People are not shooting for promotions because it barely increases your pay, and will most likely cut your foodstamp benefits that we need due to low pay.
The process took a week. I interviewed at Georgia Division of Family and Children Services in November 2015.
Got there 15 minutea early . There was another girl there waiting to be interviewed who had an appointment before me . She ended up going back about 15 mins past my appointment time. After an hour of waiting the interview laster about 45 mins. It was with 2 people, it was laid back and easy going. I felt good about the job when I left, but ended up getting a no offer email about a week later .
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