Mission: Get Satisfaction's Mission is to connect companies with customers online, unlocking new value for both sides.
I have been working at Get Satisfaction full-time (Less than a year)
The company has been around since 2007 but has recently repositioned itself in the market. With a great product, the company has a great outlook in a competitive and emerging space. Company is validated in the space with a customer list of emerging SaaS/High Tech and fortune 200 companies such as Procter & Gamble, Kellogg's, and Target.
Amazing vision carried by everybody in the company starting with the CEO. Great place to learn and work directly with the CEO and other C-Level Executives. Open transparency which has attributed to having everybody on board with the vision. Amazing talent all around, it's great to work with smart people who you can constantly learn from on a day to day. Huge opportunity for growth and great place to establish your young career.
Amazing office culture; everybody has a work hard/play hard mentality. Fully stocked kitchen with a kegerator and stocked bar. Monthly company wide hack days and company outings.
Full benefits across the board and good amount of PTO. It's a place where you don't count your hours because they don't count your hours and they understand that you have a life outside of work. Wages are also very competitive especially considering how expensive the Bay Area is getting.
Because the company is still relatively young, it may not have your tradition corporate procedures which not necessarily be a bad thing. But on-boarding can be smoother, it may take a bit longer than they'd like to be to get new hires fully onboarded.
Advice to Management
Continue hire amazing talent and including everybody in the amazing vision and don't lose the tight knit culture as the company grows.
I applied through college or university. The process took 4 weeks. I interviewed at Get Satisfaction in March 2013.
The hiring and interview process is smooth. Hiring personnel are responsive to emails. Interviewer are friendly - not the try to put you in a spot type. This is billed as a start-up, and in a sense it is, but the interviewing and hiring process give you the impression that this is a very well-run, mature enterprise, with seasoned career managers. Definitely not your messy, spontaneous start-up hiring and interview. Having said that, it's still very personable, and you get to talk to higher level executives much more easily.
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