Working at Global Knowledge | Glassdoor

Global Knowledge Overview

Work Here? Get a Free Employer Account
Cary, NC
201 to 500 employees
1995
Company - Private
Education Training Services
$100 to $500 million (USD) per year
Unknown
Global Knowledge is the world’s leading learning services and professional development solutions provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of customized private ... Read more

Mission: Building skills to enable success.

Global Knowledge Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Todd Johnstone
24 Ratings
  • "Painting accurate picture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Global Knowledge full-time

    Pros

    The pros mentioned in most reviews are accurate: volume of PTO, benefits, interaction with co-workers, contests, events, addition incentives on top or variable compensation, opportunities for overtime and to earn additional PTO, opportunity for advancement - these all exist at Global Knowledge.

    Cons

    There isn't a company doing business today that is fully insulated from operating challenges. That said, misleading is a way to describe most of the cons mentioned in other reviews. Global Knowledge maintains great relationships with our largest partners: Microsoft, AWS, Cisco; and we will continue to deliver the quality that represents the standard we've set for our competition.

    Often times, 'change' has a negative connotation; however, leaders would agree this is a short-sighted belief. In technology (and related areas), the primary constant IS change. For some, this becomes a hardship. Misinterpretations of change can eventually lead to negative beliefs, and a drop in performance. Ultimately, people move on and, when they do, tend to place blame in order to provide a justification for why things did not work out. This may stem from internal struggles, character-related, or otherwise, or simply because these individuals hold a grass-is-greener mentality, so to speak. The same belief creates the perception that they will eventually go to work for a business where there is no work to be done, a mere fallacy. Employment has many obvious advantages. We all trade time and effort for those advantages. Stress is often part of the equation also, and is a given.

    The most successful individuals understand how their circumstances can work FOR them in any situation, they do not place blame, and they take 100% responsibility for the outcomes in their lives. GK empowers those individuals by providing an opportunity to, not only change the lives of our customers, but to improve our own quality of life as well!

    Advice to Management

    Thank you!

See All 256 Reviews

Global Knowledge Photos

Global Knowledge photo of: Global Knowledge office in Cary
Global Knowledge photo of: Springtime at Global Knowledge Training
Global Knowledge photo of: Global Knowledge Corporate Headquarters
Global Knowledge photo of: Corporate headquarters
See All PhotosSee All

Global Knowledge Interviews

Experience

Experience
43%
24%
33%

Getting an Interview

Getting an Interview
37%
30%
18%
8
5
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Inside Sales Manager Interview

    Anonymous Interview Candidate in Cary, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Global Knowledge (Cary, NC) in May 2017.

    Interview

    I was originally contacted by Insight Global, the recruiting firm used by Global Knowledge. I had a phone interview with them, then an in-person interview. This was followed by two phone interviews with Global Knowledge and then an in-person interview with three Regional Sales Managers. The in-person interview consisted of a presentation on my management style and followed with a Q&A session.

    Quite frankly, the process was absurd. The three Regional Sales Managers didn't seem to have a firm grasp on sales management and one (to whom I would be reporting) wasn't the brightest bulb on the Christmas tree. I think looks played a part in them getting the job.

    Once the interview was done I followed up with the Recruiter from Insight Global and was told repeatedly I was moving on to the next step. I emailed weekly for about 5 weeks and was told each time "Oh, I was about to email you..." After 6 weeks I found out they hired the internal candidate. This makes some sense, I guess, as it's a safe move. Unfortunately, they moved the top performer on an under-performing (by 10-15%) sales team. There's no doubt they will continue to under-perform.

    Please read the reviews of this company before applying. And if someone from Insight Global contacts you, run far, far away. They are useless as recruiters.

    Interview Questions

See All 49 Interviews

Global Knowledge Awards & Accolades

  • Global Learning Partner of the Year, Cisco, 2015
  • Global Training Provider of the Year, IBM, 2015
See More

Work at Global Knowledge? Share Your Experiences

Global Knowledge
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or