I have been working at Global Knowledge full-time (More than a year)
Global Knowledge is the world leader in professional development and training, providing learning services to the Fortune 500, Small-to-Medium Businesses and Military/Federal Government. The company is growing quickly and has made significant investments in its technology and new product development initiatives over the last 18 months. The company provides a vast portfolio of training products and services, and is highly-regarded in the industry for its' high level of quality and customer satisfaction. Global Knowledge offers excellent compensation for top performers, generous benefits and paid time off and a positive work-life balance culture. The company is stable, profitable and has a great senior management team backed by a supportive Board of Directors focused on growth.
Global Knowledge is experiencing great change as it invests in both internal and customer-facing technology, so processes and policies are evolving which may be frustrating to some. The management team is committed to successful execution of each project/process change, so challenges are quickly identified and course corrections put in place. Confident that these transitions will be navigated efficiently and Global Knowledge will be a better company well poised to acquire more market share.
Advice to Management
Keep making great decisions to move the business forward. Surprise and delight your top performers. Continue to support a positive culture.
I applied online. The process took 3 weeks. I interviewed at Global Knowledge (Cary, NC) in August 2016.
I applied on the company website and was contacted same day by the hiring manager. He was eager to bring me in to meet with his team, so I interviewed two days later with him, one of his program managers, and a C-level executive. I returned the next business day to meet with a second panel of project/program managers. All feedback was very positive and indications were that I would receive an offer.
One week later, I was asked to interview with a new C-level executive. Again, the interview went very well and we seemed to share similar viewpoints on PM methodologies and approaches. Up to this point, I thought an offer was imminent. However, after that interview communication from the hiring manager went dark. I wasn't formally rejected until I reached out for feedback one week later. And, after having been brought in for 3 rounds of interviews, I was rejected with a 2-sentence email that did NOT include feedback as to why I would not receive an offer.
I started to sense a shift when the C-level executive said he didn't take the job for the money. The company is under new leadership and in a state of transformation. Every person I spoke with talked about how busy the company is and the major global projects that are upcoming. I saw these points as opportunities to contribute and communicated this as a positive. However, when I mentioned the importance I place on work/life balance the response I received was, "I was here until 7:30 last night."
Since I was not given feedback as to why their interest in me as a candidate shifted, I can only guess that it came down to my salary range (which I provided in my online application) or the value I place on work/life balance.
At no point in the process did I interact with an HR representative.