Working at Global Knowledge | Glassdoor

Global Knowledge Overview

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Cary, NC
201 to 500 employees
Company - Private
Education Training Services
$100 to $500 million (USD) per year
Global Knowledge is the world’s leading learning services and professional development solutions provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of customized private ... Read more

Global Knowledge Reviews

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Global Knowledge President and CEO Sean Dolan
Sean Dolan
50 Ratings
  • Helpful (1)

    "Hopefully looking up"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cary, NC
    Current Employee - Anonymous Employee in Cary, NC
    Neutral Outlook
    Disapproves of CEO

    I have been working at Global Knowledge full-time (More than 10 years)


    The day-to-day people that you work with are awesome. I have never worked with a better group of people. The folks who work on getting product out the door, whether it is content or delivery are fantastic and work well together across departments.


    Company executives. They have no experience in the training industry. In the past two years we have gone from a company that was admittedly a little slow and conservative to a company that has tried to go in every direction at once and has not been successful at it. The good news is that there has been a change at the top. Hopefully our board of directors will recognize the error of the previous executive management strategy and install a CEO who understands the training industry.

    Advice to Management

    Please hire executives who have a deep understanding of the current training industry. Also, please stabilize the sales department. We need good sales people who understand how to sell training to stay and grow.

See All 193 Reviews

Global Knowledge Photos

Global Knowledge photo of: Global Knowledge office in Cary
Global Knowledge photo of: Global Knowledge Wins 2015 IBM Choice Award for Global Training Provider of the Year at IBM PartnerWorld Leadership Conference
Global Knowledge photo of: Preparing for a video shoot at Global Knowledge Corporate Headquarters
Global Knowledge photo of: Global Knowledge Wins Cisco Global Learning Partner of the Year Award
Global Knowledge photo of: Springtime at Global Knowledge Training
Global Knowledge photo of: Global Knowledge Corporate Headquarters
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Global Knowledge Interviews



Getting an Interview

Getting an Interview





    National Account Manager Interview

    Anonymous Employee in West Orange, NJ
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through a recruiter. The process took 1+ week. I interviewed at Global Knowledge (West Orange, NJ) in November 2017.


    Was contacted by an outside recruiter first who thought I would be ideal for the position based on experience etc.. met with hiring manager who was very informative positive and knew exactly what she was looking for to fill this position.

    Second meeting was with another manager who as well was knowledgeable and informative regarding challenge both internal and external. Had a real great understanding of what’s needed for the role.

    Third meeting was a video conference role play exercises. At that point I was also introduced to the VP of sales. He has such great passion and painted a great picture as to why he himself joined the company which was exciting and refreshing.

    Interview Questions

See All 42 Interviews

Global Knowledge Awards & Accolades

  • Red Hat Premier Training Partner of the Year, Red Hat, 2016
  • Global Learning Partner of the Year, Cisco, 2015
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