I have been working at Global Knowledge full-time (More than 10 years)
The day-to-day people that you work with are awesome. I have never worked with a better group of people. The folks who work on getting product out the door, whether it is content or delivery are fantastic and work well together across departments.
Company executives. They have no experience in the training industry. In the past two years we have gone from a company that was admittedly a little slow and conservative to a company that has tried to go in every direction at once and has not been successful at it. The good news is that there has been a change at the top. Hopefully our board of directors will recognize the error of the previous executive management strategy and install a CEO who understands the training industry.
Advice to Management
Please hire executives who have a deep understanding of the current training industry. Also, please stabilize the sales department. We need good sales people who understand how to sell training to stay and grow.
I applied through a recruiter. The process took 1+ week. I interviewed at Global Knowledge (West Orange, NJ) in November 2017.
Was contacted by an outside recruiter first who thought I would be ideal for the position based on experience etc.. met with hiring manager who was very informative positive and knew exactly what she was looking for to fill this position.
Second meeting was with another manager who as well was knowledgeable and informative regarding challenge both internal and external. Had a real great understanding of what’s needed for the role.
Third meeting was a video conference role play exercises. At that point I was also introduced to the VP of sales. He has such great passion and painted a great picture as to why he himself joined the company which was exciting and refreshing.