Working at Global Knowledge | Glassdoor

Global Knowledge Overview

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Cary, NC
201 to 500 employees
1995
Company - Private
Education
$100 to $500 million (USD) per year
Unknown
Global Knowledge is the world’s leading learning services and professional development solutions provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of customized private ... Read more

Global Knowledge Reviews

3.2
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Global Knowledge President and CEO Sean Dolan
Sean Dolan
26 Ratings
  • Helpful (2)

    "Great Company, Great Product Portfolio, Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Cary, NC
    Current Employee - Director of Sales in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Global Knowledge full-time (More than a year)

    Pros

    Global Knowledge is the world leader in professional development and training, providing learning services to the Fortune 500, Small-to-Medium Businesses and Military/Federal Government. The company is growing quickly and has made significant investments in its technology and new product development initiatives over the last 18 months. The company provides a vast portfolio of training products and services, and is highly-regarded in the industry for its' high level of quality and customer satisfaction. Global Knowledge offers excellent compensation for top performers, generous benefits and paid time off and a positive work-life balance culture. The company is stable, profitable and has a great senior management team backed by a supportive Board of Directors focused on growth.

    Cons

    Global Knowledge is experiencing great change as it invests in both internal and customer-facing technology, so processes and policies are evolving which may be frustrating to some. The management team is committed to successful execution of each project/process change, so challenges are quickly identified and course corrections put in place. Confident that these transitions will be navigated efficiently and Global Knowledge will be a better company well poised to acquire more market share.

    Advice to Management

    Keep making great decisions to move the business forward. Surprise and delight your top performers. Continue to support a positive culture.

See All 157 Reviews

Global Knowledge Photos

Global Knowledge photo of: Global Knowledge office in Cary
Global Knowledge photo of: Global Knowledge Wins 2015 IBM Choice Award for Global Training Provider of the Year at IBM PartnerWorld Leadership Conference
Global Knowledge photo of: Preparing for a video shoot at Global Knowledge Corporate Headquarters
Global Knowledge photo of: Global Knowledge Wins Cisco Global Learning Partner of the Year Award
Global Knowledge photo of: Springtime at Global Knowledge Training
Global Knowledge photo of: Global Knowledge Corporate Headquarters
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Global Knowledge Interviews

Experience

Experience
45%
25%
28%

Getting an Interview

Getting an Interview
38%
29%
20%
5
5

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Project Manager Interview

    Anonymous Interview Candidate in Cary, NC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Global Knowledge (Cary, NC) in August 2016.

    Interview

    I applied on the company website and was contacted same day by the hiring manager. He was eager to bring me in to meet with his team, so I interviewed two days later with him, one of his program managers, and a C-level executive. I returned the next business day to meet with a second panel of project/program managers. All feedback was very positive and indications were that I would receive an offer.

    One week later, I was asked to interview with a new C-level executive. Again, the interview went very well and we seemed to share similar viewpoints on PM methodologies and approaches. Up to this point, I thought an offer was imminent. However, after that interview communication from the hiring manager went dark. I wasn't formally rejected until I reached out for feedback one week later. And, after having been brought in for 3 rounds of interviews, I was rejected with a 2-sentence email that did NOT include feedback as to why I would not receive an offer.

    I started to sense a shift when the C-level executive said he didn't take the job for the money. The company is under new leadership and in a state of transformation. Every person I spoke with talked about how busy the company is and the major global projects that are upcoming. I saw these points as opportunities to contribute and communicated this as a positive. However, when I mentioned the importance I place on work/life balance the response I received was, "I was here until 7:30 last night."

    Since I was not given feedback as to why their interest in me as a candidate shifted, I can only guess that it came down to my salary range (which I provided in my online application) or the value I place on work/life balance.

    At no point in the process did I interact with an HR representative.

    Interview Questions

    • How would you handle a C-level stakeholder's demand that a certain technology be implemented when there are known risks?   Answer Question
See All 38 Interviews

Global Knowledge Awards & Accolades

  • Red Hat Premier Training Partner of the Year, Red Hat, 2016
  • Global Learning Partner of the Year, Cisco, 2015
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