Global Payments Overview

  • www.globalpaymentsinc.com
  • Atlanta, GA
  • 10000+ Employees
  • 1967
  • Company - Public (GPN)
  • Financial Transaction Processing
  • $5 to $10 billion (USD)

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers ...
Mission: To be the payment technology and software solutions leader worldwide.

Company Updates

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Oct 12, 2020

'Strong security not only protects you and your customers, but it’s also a competitive advantage to win business,' shares Guido Sacchi, SEVP and CIO of Global Payments. Learn more about creating a foundation of security.

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The days when customers only interacted with your business through one retail channel are long gone. Today, your customers want to do business with you in many ways. Be it online, via mobile, or on their smartwatch or car, your customers want a choice, and expect to transact with ease.

Global Payments - Why Work With Us?

We’re committed to our customers and our team members around the globe

About Global Payments

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

With nearly 24,000 employees worldwide, Global Payments is the unrivaled payments expert with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America.

Our Business is Comprised of Three Segments

  • Merchant Solutions (65%) provides end-to-end customized software and services to help merchants run their business from the front-of-the-house to the back-of-the-house through ecommerce in an omnichannel environment enabling merchants to sell online, in app, via mobile and over the phone. By utilizing our services, merchants are able to deliver the next generation of digital commerce solutions on a global basis to their customers (the end consumer).
    • We provide software solutions that power a plethora of vertical markets, including restaurants, education, healthcare and health and fitness (mostly SMBs).
    • We also power multinational businesses (Tiffany’s, Louis Vuitton, etc.) through global ecommerce and omnichannel by providing global cross-border and localized commerce solutions. 
  • Issuer Solutions (25%) provides services for and processes billions of transactions on behalf of large banks and retailers who issue credit cards.
  • Business and Consumer Solutions (10%) provides payments solutions to millions of underbanked consumers.

Strength in Numbers

  • ~24,000 team members globally
  • ~$7.1B 2019 pro forma adjusted net revenues
  • ~3.5 million merchant locations, serving:
    • 20 of the top 40 quick serve restaurants
    • ⅓ of colleges and universities in the U.S.
    • 40k public schools
    • 33k doctors offices
  • ~56 billion transactions processed every year
  • 100 countries enabled with cross-border payments
  • 38 countries with Global Payments’ offices
  • >1300 leading financial institutions globally 
  • 140+ payment methods supported
  • 70+ industries served with software solutions
  • ~$53 billion Market Cap (as of 7/30/20)

2019 Highlights

2019 was one of the finest strategic, operational and financial years in Global Payments’ history. We made the following key achievements on the three pillars of our long-term growth strategy: 

Software-Driven Payments Focus

  • Closed the largest merger in our history with TSYS in September 2019, establishing Global Payments as the preeminent pure play payments technology company worldwide. The landmark transaction accelerated our technology-enabled, software-driven strategy across integrated payments, owned software in both merchant and issuing and ecommerce and omnichannel capabilities. 
  • Global Payments reached and closed an agreement to purchase Québec-based bank Desjardins’ existing portfolio of approximately 40,000 merchants and executed an exclusive referral partnership to provide acquiring solutions to its clients for the next decade. Desjardins selected Global Payments as a direct result of the breadth and depth of our technology payment solutions, local and global expertise, comprehensive distribution and modern architecture and infrastructure. 

Full Omnichannel Capabilities

  • Completed the rollout of our Unified Commerce Platform (or UCP), positioning Global Payments to seamlessly combine the virtual and physical worlds to serve the most complex merchant needs in the United States, Canada, United Kingdom and Asia Pacific. 
  • Our UCP capabilities and ability to offer payment solutions through a single integration in more markets than our peers led to a partnership with Citi to offer payment acceptance services to its multinational banking clients on an omnichannel basis. We are now live with Citi in the United States and United Kingdom. 

Faster Growth Market Exposure

  • Announced expansion of our joint venture with Erste Bank into its home country of Austria. Together we now provide leading payments solutions in five faster growth markets in Central Europe, including the Czech Republic, Slovakia, Romania, Hungary, in addition to Austria. 
  • Signed an agreement to enter a new joint venture via our Netspend business with CaixaBank-owned MoneyToPay, which provides prepaid payment solutions to consumers, corporations, governments and other institutions across multiple markets in Europe. 
  • Launched a new joint venture with our long-standing partner HSBC in Mexico. HSBC is well positioned in Mexico serving retail and small and large corporate banking clients throughout all 32 federal entities of Mexico with a strong presence in the most important economic centers of Mexico City, Monterrey and Guadalajara. Together we will bring leading payments technologies to merchant customers in Mexico as we have successfully done worldwide.

Global Payments Reviews

3.4
58%
Recommend to a Friend
69%
Approve of CEO
Jeffrey S. Sloan
Jeffrey S. Sloan
163 Ratings
Jan 11, 2021
Global Payments icon

"Great place to work!"

Current Employee - Senior IT Auditor in Plano, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Global Payments full-time for more than a year

Pros

Competitive pay, great work/life, industry is constantly evolving so you're involved in interesting projects.

Cons

It can be difficult to merge cultures when going through many acquisitions.
See All 437 Reviews

Diversity & Inclusion at Global Payments

3.8
(36 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Global Payments Reviews and are not edited or altered.

How is diversity at Global Payments?

...There is very little diversity, as I look around the office all I see are white men....Read More

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Global Payments Photos

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Global Payments Interviews

Experience
Positive46%
Negative32%
Neutral22%
Getting an Interview
Applied online48%
Employee Referral19%
Staffing Agency14%
Difficulty
2.6
Average
HardAverageEasy

  1. [employerShortName] icon

    Security Architecture Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Difficult Interview
    Application

    I applied through an employee referral I interviewed at Global Payments (United States)

    Interview

    Pre-covid. Consisted of an in person interview with the manager and entire team. The first part was regarding your resume, the second part was cybersecurity related questions. The last part was questions about your future plans regarding academics and your career.
    Interview

    Resume Questions: - Tell me about projects done outside of school. - Why are you leaving your current company? - What could you have improved from your previous company? - Are you currently studying for any industry certifications? Cybersecurity Questions: - Are you familiar with any cybersecurity frameworks (NIST) ? - Are you familiar with PCI Compliance? - What blogs or websites do you follow for - What is the difference between risk and vulnerability? - What is worse false negative or false positive? - Cloud Architecture. - CIA triad.

    Answer Question

See All 68 interviews

Global Payments Awards & Accolades

Let us know if we're missing any workplace or industry recognition

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Global Payments FAQ

(32 Questions)

All answers shown come directly from Global Payments Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at Global Payments?

...Good perks and commission packages during my time with the company and a strong team culture in sales departments....

December 15, 2020

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