Working at GoWireless | Glassdoor

GoWireless Overview

Las Vegas, NV
1001 to 5000 employees
1995
Company - Private
Telecommunications
$500 million to $1 billion (USD) per year
Founded in Southern California in 1995, GoWireless continually strives to be a driving force in the wireless industry. Upon opening its first store, GoWireless helped to bridge the gap commonly seen between paging and cellular; and the company has continually done so year after ... Read more

Company Updates

  • While health care costs are constantly increasing, GoWireless is pleased to decrease the employee premium rates which means the company absorbs more of the medical costs to provide you and your family with the best health care options available.

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GoWireless Video

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GoWireless – Why Work For Us?


GoWireless Career Opportunities

Whether it’s working one-on-one with customers and delivering excellent in-store customer service, or working in a fast-paced, challenging corporate environment, GoWireless offers you the opportunity to work for one of the leading companies in the wireless industry.

Make the Opportunity Yours

GoWireless has rapidly become a leading wireless communication company. GoWireless is seeking energetic, motivated employees to fill our ever expanding family. We take pride in building a strong reputation as a “Company for the Consumer” and creating the “Consumer First” approach. Excellent customer care and product knowledge are just some of the skills that are important for Wireless Consultants and Store Managers to be successful. We offer the GoWireless Advantage to every customer to ensure we give them exceptional value and offer the best customer service possible. Our goal is to provide mobile technology that powers productivity anywhere, anytime to anyone. GoWireless is rapidly expanding and want productive employees to join our team

Strength through Diversity

We know that valuing diversity makes good business sense and helps to ensure our future success. One of the best ways we can provide excellent customer service is by hiring people that reflect the communities we serve. Having a workplace that embraces and encourages diversity benefits both our customers and our employees. We believe each of us should have the opportunity to realize our potential and contribute to the success of our company.

 

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VISION

We create value with each customer and earn their loyalty by simplifying the wireless experience the “GoWireless Way”.

MISSION

PLEDGE

I am committed to my team, company and customer's positive experience today, tomorrow and in the future. Everything starts with me and ends with us.

CUSTOMERS

We believe that our customers are our greatest asset and we work hard every day to exceed their expectations by listening to and fulfilling their needs and treating them with respect and dignity. We strive to create lasting relationships to ensure we have future opportunities to serve them in our stores and on our website. We will be their wireless retailer of choice.

EMPLOYEE

Every employee has a role in the success of the company. We foster an environment where we all thrive by providing opportunities for development and advancement. We encourage sound decision making and ways to challenge our skills and problem solving abilities. We provide a nurturing environment where we feel safe and valued, resulting in loyalty and commitment to the objectives of the company.

EMPOWERMENT

When making decisions, we know that if it is the right thing to do for our customer and the right thing for our company, then we can and should do it. We are personally empowered to create positive customer experiences and company profitablity every day.

EMPLOYER OF CHOICE

We strive to be an employer of choice offering every employee opportunity, development, consistency and recognition. We accept each other and work as a team to achieve our common goals. We are proud of our company, team members and the accomplishments we create together. We reward our successes and use our challenges as a guide to better ourselves and our company.

TEAM

As part of the GoWireless Team, I am committed to our customers, my own development and assisting with the development of others on my team. Our positive attitude begins with me. I hold myself and others on my team responsible for promoting success for my customer, myself, my team and our company. Everything starts with me and ends with us. We are GoWireless.


CORE VALUES

Dedication - Innovation - Accountability - Respect - Openness - Judgement - Positivity

 

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Overview

The average American buys a new cell phone every 12 months, which means more than one hundred million working phones become unused every year. GoWireless' GoGreen Recycling Program provides an easy way for consumers and businesses to make sure that these phones get recycled properly by offering store credit for them and then transporting them to the proper facilities. It has never been this easy to be green!

Why Recycle?

Fewer than 20 percent of cell phones are recycled each year and most people do not know where to recycle them. Recycling cell phones results in significant environmental savings. Cell phones and accessories are made from valuable resources such as precious metals, copper, and plastics - all of which require energy to mine, extract and manufacture. Recycling cell phones reduces greenhouse gas emissions, keeps valuable material out of landfills and incinerators, and conserves natural resources. Recycling just a million cell phones reduces greenhouse gas emissions equal to taking 1,368 cars off the road for a year.

Old Cell Phones?

Don't trash or stash them- GoGreen!

Did you just get a new cell phone? Are you wondering what to do with your old one? Instead of stashing it - recycle it! Recycling or donating unwanted cell phones, PDAs, chargers, and batteries has never been easier. Simply drop off at any GoWireless location across the United States and you could earn INSTANT store credit towards your next purchase!

Where Do the Recycled Phones Go?

With GoGreen you can give your phone a second life. More and more of the eWaste that is filling our landfills is made up of fully functional phones. GoGreen makes sure that mobile phones can live out their full functional lives. When you trade in a phone, we wipe all of your data, polish it up, and put it back out into the hands of someone who really needs a phone. It's a no waste solution that you can feel good about.

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GoWireless offers an industry leading and award winning training program for all employees.  All new employees are required to attend a GoWireless week long New Hire Orientation in the first month of employment.

Click here to read more about our award winning training program.


GoWireless offers a leadership training and development program for it's employees that wish to learn and grow within our company. 

  • The GoWireless Leadership Development (GoLD) Program is designed to drive the GoWireless Mission, Culture and Performance through the structured development of leaders. The GoLD Program offers motivated high performing GoWireless employees the opportunity to learn, gain experience develop and demonstrate their leadership skills.


  • The GoLD Program is a self-paced and comprehensive development program that, in part, ensures the core competencies of GoWireless leaders are mastered and in part customized for individual development with the help of existing leaders and the GoWireless Training team.


  • Courses are offered online, via live webinars on a daily basis, in face to face workshops, & guided side by side coaching.



GoWireless Reviews

3.4
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
GoWireless President & CEO Kevin Elder
Kevin Elder
252 Ratings
  • Featured Review

    Helpful (2)

    "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District - Multi Unit Manager in Grand Junction, CO
    Current Employee - District - Multi Unit Manager in Grand Junction, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless full-time

    Pros

    Where do I start? I manage 5 stores and make over 100k a year. I receive constant communication from my Sales Director of performance, changes, updates, etc. I am in a great working environment where I feel I can reach out to Upper Management for anything I need. All of my peers are competitive, yet supportive. In my personal life, I have a family, and I am able to provide them with a better life than I had when I was young and also give them the time they deserve due to my flexible schedule. The job can be difficult at times but is very rewarding. You just have to work hard and hit the goals that are given to you.

    Cons

    There are no cons that I can think of at this very moment.

See All 437 Reviews

GoWireless Interviews

Experience

Experience
63%
24%
12%

Getting an Interview

Getting an Interview
57%
21%
17%
2
2

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Wireless Consultant Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at GoWireless.

    Interview

    group interview. felt like they woukd take abybody. High turnover rate so they needed to hire any decent human being. The person who hired me lied and said id make at least 15 an hour.

    Interview Questions

See All 49 Interviews

GoWireless Awards & Accolades

  • Customer Excellence Award (Training), SABA, 2016

Work at GoWireless? Share Your Experiences

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