Working at Godiva Chocolatier | Glassdoor

Godiva Chocolatier Overview
New York, NY
1001 to 5000 employees
Company - Private
$500 million to $1 billion (USD) per year
Godiva is broadly recognized as the worldwide leader in super premium chocolates, with over 600 retail stores, 40.000 points of sale and over 800 Travel retail points, and in more than 80 countries. Godiva chocolates known for unique recipes of rich chocolate and fillings ... Read more

Mission: To own the ultimate chocolate experience that inspires passion for our brand around the world. To inspire and enable our diverse talent to help make our vision a reality, we have established a set of core values that we refer to simply as “Our Way.”

Godiva Chocolatier Video

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Godiva Chocolatier – Why Work For Us?


Godiva Mannequin Challenge from GDV on Vimeo.

Godiva Mannequin Challenge from GDV on Vimeo.

Godiva People from GDV on Vimeo.

The famous story of Lady Godiva is the inspiration behind the Godiva Chocolatier name.

In the 11th century, Lady Godiva and her husband Lord Leofric lived in Coventry, England. Lord Leofric was a powerful ruler who was unsympathetic to the citizens of his kingdom. Lady Godiva, however, was a woman of great generosity who had dedicated her life to the impoverished and stricken.

When Lord Leofric imposed a heavy burden of taxation upon his subjects, Lady Godiva protested. In response, Lord Leofric set forth this challenge: If his wife rode naked through the streets, the taxation would be lifted. Lady Godiva was a modest woman, but she immediately agreed to this challenge to help her fellow townspeople.

The Defining Moment

On the morning of the event, dawn rose, the bells chimed, and Lady Godiva began her ride wrapped in nothing but her lustrous long hair. The generosity of Lady Godiva led to more generosity on the part of the townspeople. The people agreed to all close their shutters to preserve Lady Godiva's modesty. Throughout the streets, the sounds of hooves echoed, but not a single glance fell upon Lady Godiva.

Upon her finish, thunderous cheers erupted throughout the town. Lady Godiva’s bravery and risk had won over the hearts of all who knew her. As promised, Lord Leofric eased his taxation of the poor and Lady Godiva's place in history was immortalized.

A Lasting Legacy

Centuries later in 1926, Godiva founder and master chocolatier Joseph Draps created a new line of Belgian chocolates with extraordinary richness, premium quality, and iconic style. He sought a name for his company that embodied timeless values balanced with modern boldness – much like our lady of legend. The choice became clear to Draps: He named his company GODIVA.

The Lady GODIVA Program

More than eight decades later, Lady Godiva’s story continues to inspire us. Our Lady Godiva Program supports extraordinary women, both nationally and locally, who embody the spirit of Lady Godiva through attributes of selflessness, generosity and leadership.





At Godiva we believe that the exceptional people who work for us deserve exceptional benefits. So, we offer a comprehensive assortment of flexible benefits as varied and satisfying as our chocolates!


  • Medical
  • Prescription Drug
  • Vision
  • Dental
  • Wellness Programs
  • Short-Term Disability
  • Life Insurance and Accident Plans
  • Company-Paid and Voluntary Long-Term Disability Insurance
  • Company-Paid and Voluntary Life Insurance
  • Health Care Flexible Spending Account


  • 401(k) Plan with Pre-Tax and Post-Tax Contributions
  • Annual "Employer Plus" Retirement Contribution


  • Employee Assistance and Work/Life Referral Program
  • Dependent Care Flexible Spending Account
  • Transit and Parking Spending Accounts
  • Adoption Assistance
  • Paid Time Off
  • Flexible Work Arrangements
  • Business Casual Work Environments
  • Generous Employee Discount on Merchandise

Note: Eligibility for benefits varies by work schedule and function. Please check with Godiva representative for more information.


Godiva Mannequin Challenge from GDV on Vimeo.


Godiva’s vision is clear: To own the ultimate chocolate experience that inspires passion for our brand around the world. To inspire and enable our diverse talent to help make our vision a reality, we have established a set of core values that we refer to simply as “Our Way.”

Inspire trust, teamwork & passion:

  • We genuinely respect and support each other in our personal growth
  • We seek diverse perspectives from around our world, assume positive
  • intent while soliciting, giving and listening to feedback with an open mind
  • Together we tackle challenges and celebrate achievements

Embrace fresh ideas, initiative & action:

  • We encourage entrepreneurial mindsets and value thoughtful risk taking
  • Together we take initiative and act on innovative ideas with enthusiasm
  • We learn from past experiences and reinvent from within

Delight customers:

  • We nurture trustworthy and mutually rewarding relationships with our internal andexternal partners
  • We aim to exceed expectations by offering world class quality products and services
  • We are determined to deliver an exceptional Godiva experience at all times

Deliver results:

  • Together we contribute to and own the company direction and its
  • We focus on priorities and solutions, and deliver on commitments
  • We set ambitious goals, make decisions based on facts and insights, take ownership, and achieve results together

This is an exciting time to be at Godiva. Realizing our vision and energizing our culture around Our Way is a commitment that unites Godiva associates worldwide. We invite you to join us as we work together each day to make Our Way come alive!

History of Godiva

Immerse yourself in Godiva's rich history and learn how exquisite craftmanship and popular legend blended to make the story of Godiva truly unique.


Photo of the Draps family outside their home in Brussels, Belgium.Over 75 years ago, Godiva began as a small praline-making business run by the Draps family out of their home in Brussels, Belgium. The company was called Chocolaterie Draps until Joseph Draps decided he wanted to produce a more exclusive chocolate and open up a chocolate shop. One of the first Godiva shops still stands in the beautiful, historic Grand Place in Brussels. 


An illustration of Lady Godiva riding her horse. Godiva chocolates were named after Lady Godiva.Draps selected the name Godiva for his chocolate company. His inspiration came from the well-known Saxon legend of Lady Godiva who rode unclothed through the streets of Coventry to entreat her husband, Leofric the Dane, to lower taxes. Her courage prevailed, and in Europe she was celebrated in countless works of art. Little did Joseph Draps realize that over time his chocolate would become as legendary as the lady herself.



A photo of two ladies looking into the window of a Godiva store in America in the 1960's.In 1966, the Draps family came into contact with the American company Campbell Soup Company, which acquired one-third of a stake in Godiva that year. Thus, the American operation of the company was the first to introduce premium chocolate to the American palette. By 1968, Godiva Chocolatier, Inc., had begun domestic production, using the exclusive Belgian recipes. 




A photo of two Godiva chocolatiers.The company has continued to grow and expand over the years. The U.S. plant in Reading, PA, now produces the same amount of chocolate for the U.S. market as the Belgian plant produces for the rest of the world. There are now over 270 Retail locations as well as over 2000 Wholesale doors. In addition to retail and production, Godiva runs a direct business and a wholesale merchandising sales force across the country. Godiva's world headquarters are located in Midtown Manhattan.

As the legend is told, Lady Godiva rode unclothed on horseback through the streets in protest of the taxation imposed on her townspeople by her husband, the Lord of Coventry. During her ride, the townspeople stayed indoors to preserve her modesty and thank her for her generosity. Lady Godiva's courage prevailed and the taxation was lifted.

It is with that notion that GODIVA founded The Lady GODIVA Program in 2012 to celebrate inspirational women around the world. We support extraordinary women who embody the spirit of Lady Godiva through their attributes of selflessness, generosity and leadership.

Each year, GODIVA will recognize and award three women in local communities who make a difference every day. The Lady GODIVA honorees will be featured on the Lady GODIVA Program website and through social media channels to inspire others to give back in their own communities.

The Lady GODIVA Program will recognize women making a difference in three categories:

Each honoree – one representing each category –will receive a $10,000 grant to support their work.

Godiva Chocolatier Reviews

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Mohamed Elsarky
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    "Amazing workplace to be..."

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    Current Employee - Boutique Manager in Arlington, VA
    Current Employee - Boutique Manager in Arlington, VA
    Positive Outlook
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    I have been working at Godiva Chocolatier full-time (More than 3 years)


    I have no words to express my happiness and gratitude with GODIVA Chocolatier. I had the pleasure to join the company back in Oct 2014 as a Boutique Manager and since then I’ve been able to grow professionally by learning from everyone around me. The support that the company provides is amazing and the experience is more than extraordinary. I’ve been blessed to have the best DM ever Mrs. Miller, she’s strong and confident and always transferring new knowledge to her managers that make us grow and always supporting us all the time. Overall my own professional experience and knowledge in GODIVA made more aware that I can achieve whatever I want in my professional life. Thank you GODIVA for keeping me alive and wanting even more!!


    We should have permanent hours even during slow season to ensure we deliver the gold service standard that we love to provide.

    Advice to Management

    Always believe and support your Boutique Managers since they are the column of the company and money maker that support this awesome and extraordinary Emporium.

See All 391 Reviews

Godiva Chocolatier Photos

Godiva Chocolatier photo of: Godiva Retail Store
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Godiva Chocolatier Interviews



Getting an Interview

Getting an Interview





    ECommerce Product Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Godiva Chocolatier (New York, NY) in February 2017.


    Long, drawn out and involved interview process, consisting of a phone screening and two in-person interviews followed up by four phone interviews with various members of the team and a small project. After all of that effort and time, I didn't receive any personalized feedback notifying me that I hadn't gotten the job - just a template letter 2+ months later letting me know that after reviewing my credentials they regret to inform me that I'm not a match. Felt disrespectful, given that I'd spent so much time in contact with them, to not even have the courtesy of a personal call or email notifying me of their decision. Really poor experience.

    Interview Questions

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