Godiva Chocolatier Careers | Glassdoor

Godiva Chocolatier Overview

New York, NY
1001 to 5000 employees
1926
Company - Private
Food & Beverage Stores
$500 million to $1 billion (USD) per year
Godiva is broadly recognized as the worldwide leader in super premium chocolates, with over 600 retail stores, 40.000 points of sale and over 800 Travel retail points, and in more than 80 countries. Godiva chocolates known for unique recipes of rich chocolate and fillings ... Read more

Mission: To own the ultimate chocolate experience that inspires passion for our brand around the world. To inspire and enable our diverse talent to help make our vision a reality, we have established a set of core values that we refer to simply as “Our Way.”

Company Updates

  • Behind the Scenes with Godiva's Solid-Chocolate Christmas Tree

    http://glassdoor.com/slink.htm?key=vQDMf

  • Sharon Leite appointed as Godiva's new Managing Director, North America as of Oct 2, 2017.
    Sharon joins Godiva with more than 25 years of leadership experience across retail, ecommerce, and real estate management, most recently as president, Sally Beauty North America, where she was responsible for the company's over 3000 retail locations. Prior to this role she held senior roles at Disney, Bath & Body Works, Gap, and Pier 1 imports.
    Sharon is a seasoned retail leader with experience building great teams, brands, and driving profitable sales growth through operational excellence. She is a highly collaborative leader who is dedicated to building a performance driven culture that is consumer-centric. Passionate about the retail industry, she is a founding member of the Store Operations Council, a worldwide professional organization for store operations executives, and sits on the board of The Retail Analytics Council.

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Godiva Chocolatier – Why Work For Us?


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Godiva Mannequin Challenge from GDV on Vimeo.

Godiva People from GDV on Vimeo.

Godiva Video our work.

The famous story of Lady Godiva is the inspiration behind the Godiva Chocolatier name.

In the 11th century, Lady Godiva and her husband Lord Leofric lived in Coventry, England. Lord Leofric was a powerful ruler who was unsympathetic to the citizens of his kingdom. Lady Godiva, however, was a woman of great generosity who had dedicated her life to the impoverished and stricken.

When Lord Leofric imposed a heavy burden of taxation upon his subjects, Lady Godiva protested. In response, Lord Leofric set forth this challenge: If his wife rode naked through the streets, the taxation would be lifted. Lady Godiva was a modest woman, but she immediately agreed to this challenge to help her fellow townspeople.

The Defining Moment

On the morning of the event, dawn rose, the bells chimed, and Lady Godiva began her ride wrapped in nothing but her lustrous long hair. The generosity of Lady Godiva led to more generosity on the part of the townspeople. The people agreed to all close their shutters to preserve Lady Godiva's modesty. Throughout the streets, the sounds of hooves echoed, but not a single glance fell upon Lady Godiva.

Upon her finish, thunderous cheers erupted throughout the town. Lady Godiva’s bravery and risk had won over the hearts of all who knew her. As promised, Lord Leofric eased his taxation of the poor and Lady Godiva's place in history was immortalized.

A Lasting Legacy

Centuries later in 1926, Godiva founder and master chocolatier Joseph Draps created a new line of Belgian chocolates with extraordinary richness, premium quality, and iconic style. He sought a name for his company that embodied timeless values balanced with modern boldness – much like our lady of legend. The choice became clear to Draps: He named his company GODIVA.

The Lady GODIVA Program

More than eight decades later, Lady Godiva’s story continues to inspire us. Our Lady Godiva Program supports extraordinary women, both nationally and locally, who embody the spirit of Lady Godiva through attributes of selflessness, generosity and leadership.

 

 


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OUR BENEFITS

At Godiva we believe that the exceptional people who work for us deserve exceptional benefits. So, we offer a comprehensive assortment of flexible benefits as varied and satisfying as our chocolates!

HEALTH AND WELFARE BENEFITS

  • Medical
  • Prescription Drug
  • Vision
  • Dental
  • Wellness Programs
  • Short-Term Disability
  • Life Insurance and Accident Plans
  • Company-Paid and Voluntary Long-Term Disability Insurance
  • Company-Paid and Voluntary Life Insurance
  • Health Care Flexible Spending Account

RETIREMENT BENEFITS

  • 401(k) Plan with Pre-Tax and Post-Tax Contributions
  • Annual "Employer Plus" Retirement Contribution

FAMILY AND LIFESTYLE BENEFITS

  • Employee Assistance and Work/Life Referral Program
  • Dependent Care Flexible Spending Account
  • Transit and Parking Spending Accounts
  • Adoption Assistance
  • Paid Time Off
  • Flexible Work Arrangements
  • Business Casual Work Environments
  • Generous Employee Discount on Merchandise

Note: Eligibility for benefits varies by work schedule and function. Please check with Godiva representative for more information.

undefinedGOAL 21

GOYA - Know your customer.  Know your business.  Take positive action.

Defect - Relentlessly raise the standards.

Alignment - Champion collaboration and different perspectives.

Leader - Take ownership and lead in your area.

21 - To be number 1 or 2 by 2021.  Lead in all of our selected markets by growing faster than our competitors.

This is an exciting time to be at Godiva.  Energizing our culture around Goal 21 is a commitment that unites Godiva associates worldwide. We invite you to join us as we work together each day to make Goal 21 come alive!

History of Godiva

Immerse yourself in Godiva's rich history and learn how exquisite craftmanship and popular legend blended to make the story of Godiva truly unique.

BEGINNINGS IN BRUSSELS

Photo of the Draps family outside their home in Brussels, Belgium.Over 75 years ago, Godiva began as a small praline-making business run by the Draps family out of their home in Brussels, Belgium. The company was called Chocolaterie Draps until Joseph Draps decided he wanted to produce a more exclusive chocolate and open up a chocolate shop. One of the first Godiva shops still stands in the beautiful, historic Grand Place in Brussels. 

WHAT'S IN A NAME?

An illustration of Lady Godiva riding her horse. Godiva chocolates were named after Lady Godiva.Draps selected the name Godiva for his chocolate company. His inspiration came from the well-known Saxon legend of Lady Godiva who rode unclothed through the streets of Coventry to entreat her husband, Leofric the Dane, to lower taxes. Her courage prevailed, and in Europe she was celebrated in countless works of art. Little did Joseph Draps realize that over time his chocolate would become as legendary as the lady herself.

 

COMING TO AMERICA

A photo of two ladies looking into the window of a Godiva store in America in the 1960's.In 1966, the Draps family came into contact with the American company Campbell Soup Company, which acquired one-third of a stake in Godiva that year. Thus, the American operation of the company was the first to introduce premium chocolate to the American palette. By 1968, Godiva Chocolatier, Inc., had begun domestic production, using the exclusive Belgian recipes. 

 

 

GODIVA TODAY

A photo of two Godiva chocolatiers.The company has continued to grow and expand over the years. The U.S. plant in Reading, PA, now produces the same amount of chocolate for the U.S. market as the Belgian plant produces for the rest of the world. There are now over 270 Retail locations as well as over 2000 Wholesale doors. In addition to retail and production, Godiva runs a direct business and a wholesale merchandising sales force across the country. Godiva's world headquarters are located in Midtown Manhattan.

As the legend is told, Lady Godiva rode unclothed on horseback through the streets in protest of the taxation imposed on her townspeople by her husband, the Lord of Coventry. During her ride, the townspeople stayed indoors to preserve her modesty and thank her for her generosity. Lady Godiva's courage prevailed and the taxation was lifted.

It is with that notion that GODIVA founded The Lady GODIVA Program in 2012 to celebrate inspirational women around the world. We support extraordinary women who embody the spirit of Lady Godiva through their attributes of selflessness, generosity and leadership.

Each year, GODIVA will recognize and award three women in local communities who make a difference every day. The Lady GODIVA honorees will be featured on the Lady GODIVA Program website and through social media channels to inspire others to give back in their own communities.

The Lady GODIVA Program will recognize women making a difference in three categories:

Each honoree – one representing each category –will receive a $10,000 grant to support their work.

Godiva Chocolatier Reviews

3.6
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Godiva Chocolatier Chief Executive Officer Annie Young-Scrivner
Annie Young-Scrivner
4 Ratings
  • Featured Review

    Helpful (2)

    "Amazing workplace to be..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Boutique Manager in Arlington, VA
    Current Employee - Boutique Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier full-time (More than 3 years)

    Pros

    I have no words to express my happiness and gratitude with GODIVA Chocolatier. I had the pleasure to join the company back in Oct 2014 as a Boutique Manager and since then I’ve been able to grow professionally by learning from everyone around me. The support that the company provides is amazing and the experience is more than extraordinary. I’ve been blessed to have the best DM ever Mrs. Miller, she’s strong and confident and always transferring new knowledge to her managers that make us grow and always supporting us all the time. Overall my own professional experience and knowledge in GODIVA made more aware that I can achieve whatever I want in my professional life. Thank you GODIVA for keeping me alive and wanting even more!!

    Cons

    We should have permanent hours even during slow season to ensure we deliver the gold service standard that we love to provide.

    Advice to Management

    Always believe and support your Boutique Managers since they are the column of the company and money maker that support this awesome and extraordinary Emporium.

See All 438 Reviews

Godiva Chocolatier Photos

Godiva Chocolatier photo of: Godiva Retail Store
Godiva Chocolatier photo of: Godiva Front Door
Godiva Chocolatier photo of: how to store look and the dipping station in front
Godiva Chocolatier photo of: Outside of the store
Godiva Chocolatier photo of: dipped fruits
Godiva Chocolatier photo of: Chongqing Paradise
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Godiva Chocolatier Interviews

Experience

Experience
58%
20%
22%

Getting an Interview

Getting an Interview
41%
41%
9%
7
1
1

Difficulty

2.4
Average

Difficulty

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Average
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  1. Helpful (3)  

    District Manager Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 weeks. I interviewed at Godiva Chocolatier (Houston, TX).

    Interview

    Initial interview was with an internal recruiter. This person was pleasant and provided a good experience. She, unfortunately was the last professional and appropriate person I chatted with. I say that after having a poor experience with the tenured Regional. The market had just had the loss of a long term District Manager, who was evidently not growing people or sales in the market. The Regional was more interested in showcasing what she demanded and was a rather unpleasant person. After reading many of the reviews here, I recognize that perhaps being a private company, there may not be a focus on professionalism and candidate experience. Quite sad, when one considers that candidates are often current customers or in the world of business potential future customers who might consider a negative experience as a detractor to the overall company.
    After the experience, I quickly realized that this was not a company that I wanted to be associated with. Fortunate to have dodged this situation in Texas! Advice - look elsewhere - do some research on the company and the people before you make a leap into what could be a poor decision.

    Interview Questions

    • Basic behavioral interview questions - however did not do an effective job in sorting out people skills which are relevant across industries.   1 Answer
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Godiva Chocolatier Awards & Accolades

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