Working at Godiva Chocolatier | Glassdoor

Godiva Chocolatier Overview

New York, NY
1001 to 5000 employees
1926
Company - Private
Food & Beverage Stores
$500 million to $1 billion (USD) per year
Godiva is broadly recognized as the worldwide leader in super premium chocolates, with over 600 retail stores, 40.000 points of sale and over 800 Travel retail points, and in more than 80 countries. Godiva chocolates known for unique recipes of rich chocolate and fillings ... Read more

Company Updates

  • GODIVA Chocolatier, the global leader in premium chocolate, has announced the appointment of Phil Crawford as its Chief Technology Officer, effective June 4. He will be responsible for leading the brand’s integrated technology and digital innovation efforts and join the Company’s Global Executive Committee.
    Crawford joins GODIVA with 15 years of information technology experience and a deep focus in the hospitality and restaurant industries. Most recently, he served as Head of Technology at Shake Shack where he led the digital and technology efforts behind the customer experience. Crawford also architected and implemented many of the company's core enterprise systems and consumer technology platforms.
    Crawford has a wealth of IT expertise in building high-performing technology teams - both in digital and infrastructure - and creating unique customer experiences. His previous accomplishments include building information technology teams and serving as a digital ambassador in his role as Chief Technology Officer at both My Fit Foods and Yard House Restaurants.

  • We are aware of a widespread scam that involves impersonating HR colleagues across different organizations. Impacted jobsites are currently working to address this issue and ensure a resolution. Please understand that this is not related to any Godiva sites nor is this a Godiva IT issue. This is a very unfortunate situation and we would like to take this opportunity to assure you that Godiva Chocolatier would never:

    • Contact you via a personal email accounts
    • Utilize any social media chats or hangouts to conduct interviews
    • Send you checks or wire transfers for the purchase of equipment
    • Provide you with new hire documentation without having met you or completing an application

    If you believe that you have been contacted by someone fraudulently posing as a Godiva HR colleague, please contact us immediately at 800-946-3482 and then choose option 3.

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Godiva Chocolatier – Why Work For Us?


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Godiva Mannequin Challenge from GDV on Vimeo.

Godiva People from GDV on Vimeo.

Godiva Video our work.

The famous story of Lady Godiva is the inspiration behind the Godiva Chocolatier name.

In the 11th century, Lady Godiva and her husband Lord Leofric lived in Coventry, England. Lord Leofric was a powerful ruler who was unsympathetic to the citizens of his kingdom. Lady Godiva, however, was a woman of great generosity who had dedicated her life to the impoverished and stricken.

When Lord Leofric imposed a heavy burden of taxation upon his subjects, Lady Godiva protested. In response, Lord Leofric set forth this challenge: If his wife rode naked through the streets, the taxation would be lifted. Lady Godiva was a modest woman, but she immediately agreed to this challenge to help her fellow townspeople.

The Defining Moment

On the morning of the event, dawn rose, the bells chimed, and Lady Godiva began her ride wrapped in nothing but her lustrous long hair. The generosity of Lady Godiva led to more generosity on the part of the townspeople. The people agreed to all close their shutters to preserve Lady Godiva's modesty. Throughout the streets, the sounds of hooves echoed, but not a single glance fell upon Lady Godiva.

Upon her finish, thunderous cheers erupted throughout the town. Lady Godiva’s bravery and risk had won over the hearts of all who knew her. As promised, Lord Leofric eased his taxation of the poor and Lady Godiva's place in history was immortalized.

A Lasting Legacy

Centuries later in 1926, Godiva founder and master chocolatier Joseph Draps created a new line of Belgian chocolates with extraordinary richness, premium quality, and iconic style. He sought a name for his company that embodied timeless values balanced with modern boldness – much like our lady of legend. The choice became clear to Draps: He named his company GODIVA.

The Lady GODIVA Program

More than eight decades later, Lady Godiva’s story continues to inspire us. Our Lady Godiva Program supports extraordinary women, both nationally and locally, who embody the spirit of Lady Godiva through attributes of selflessness, generosity and leadership.

 

 


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OUR BENEFITS

At Godiva we believe that the exceptional people who work for us deserve exceptional benefits. So, we offer a comprehensive assortment of flexible benefits as varied and satisfying as our chocolates!

HEALTH AND WELFARE BENEFITS

  • Medical
  • Prescription Drug
  • Vision
  • Dental
  • Wellness Programs
  • Short-Term Disability
  • Life Insurance and Accident Plans
  • Company-Paid and Voluntary Long-Term Disability Insurance
  • Company-Paid and Voluntary Life Insurance
  • Health Care Flexible Spending Account

RETIREMENT BENEFITS

  • 401(k) Plan with Pre-Tax and Post-Tax Contributions
  • Annual "Employer Plus" Retirement Contribution

FAMILY AND LIFESTYLE BENEFITS

  • Employee Assistance and Work/Life Referral Program
  • Dependent Care Flexible Spending Account
  • Transit and Parking Spending Accounts
  • Adoption Assistance
  • Paid Time Off
  • Flexible Work Arrangements
  • Business Casual Work Environments
  • Generous Employee Discount on Merchandise

Note: Eligibility for benefits varies by work schedule and function. Please check with Godiva representative for more information.

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WINNING TRAITS AND BEHAVIORS

PURPOSE-LED:

Energized by our promise to deliver happiness to the world with every bite

AGILE:

Ever evolving, never satisfied and never standing still

COLLABORATIVE:

Willing to work with others for mutual success, transparent, a win-win seeker

AGILE:

Quick to adapt to change, fast learner and persistent in the face of setbacks

POSITIVE:

Self-motivated, optimistic, courageous, and inspiring

History of Godiva

Immerse yourself in Godiva's rich history and learn how exquisite craftmanship and popular legend blended to make the story of Godiva truly unique.

BEGINNINGS IN BRUSSELS

Photo of the Draps family outside their home in Brussels, Belgium.Over 75 years ago, Godiva began as a small praline-making business run by the Draps family out of their home in Brussels, Belgium. The company was called Chocolaterie Draps until Joseph Draps decided he wanted to produce a more exclusive chocolate and open up a chocolate shop. One of the first Godiva shops still stands in the beautiful, historic Grand Place in Brussels. 

WHAT'S IN A NAME?

An illustration of Lady Godiva riding her horse. Godiva chocolates were named after Lady Godiva.Draps selected the name Godiva for his chocolate company. His inspiration came from the well-known Saxon legend of Lady Godiva who rode unclothed through the streets of Coventry to entreat her husband, Leofric the Dane, to lower taxes. Her courage prevailed, and in Europe she was celebrated in countless works of art. Little did Joseph Draps realize that over time his chocolate would become as legendary as the lady herself.

 

COMING TO AMERICA

A photo of two ladies looking into the window of a Godiva store in America in the 1960's.In 1966, the Draps family came into contact with the American company Campbell Soup Company, which acquired one-third of a stake in Godiva that year. Thus, the American operation of the company was the first to introduce premium chocolate to the American palette. By 1968, Godiva Chocolatier, Inc., had begun domestic production, using the exclusive Belgian recipes. 

 

 

GODIVA TODAY

A photo of two Godiva chocolatiers.The company has continued to grow and expand over the years. The U.S. plant in Reading, PA, now produces the same amount of chocolate for the U.S. market as the Belgian plant produces for the rest of the world. There are now over 270 Retail locations as well as over 2000 Wholesale doors. In addition to retail and production, Godiva runs a direct business and a wholesale merchandising sales force across the country. Godiva's world headquarters are located in Midtown Manhattan.

As the legend is told, Lady Godiva rode unclothed on horseback through the streets in protest of the taxation imposed on her townspeople by her husband, the Lord of Coventry. During her ride, the townspeople stayed indoors to preserve her modesty and thank her for her generosity. Lady Godiva's courage prevailed and the taxation was lifted.

It is with that notion that GODIVA founded The Lady GODIVA Program in 2012 to celebrate inspirational women around the world. We support extraordinary women who embody the spirit of Lady Godiva through their attributes of selflessness, generosity and leadership.

Each year, GODIVA will recognize and award three women in local communities who make a difference every day. The Lady GODIVA honorees will be featured on the Lady GODIVA Program website and through social media channels to inspire others to give back in their own communities.

The Lady GODIVA Program will recognize women making a difference in three categories:

Each honoree – one representing each category –will receive a $10,000 grant to support their work.

Godiva Chocolatier Reviews

3.6
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Godiva Chocolatier Chief Executive Officer Annie Young-Scrivner
Annie Young-Scrivner
18 Ratings
  • Featured Review

    "LOVE working for Godiva!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Boutique Manager in Ottawa, ON (Canada)
    Current Employee - Boutique Manager in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Godiva Chocolatier full-time (More than a year)

    Pros

    Amazing support from fellow team members and management.
    Feel like a valued employee, constant praise and recognition.
    Best work/life balance I've ever had as a manager.

    Cons

    Training program/length needs some work. Structure etc.,
    Very American based
    Interview process is lengthy

See All 481 Reviews

Godiva Chocolatier Photos

Godiva Chocolatier photo of: Godiva Retail Store
Godiva Chocolatier photo of: Godiva Front Door
Godiva Chocolatier photo of: how to store look and the dipping station in front
Godiva Chocolatier photo of: Outside of the store
Godiva Chocolatier photo of: dipped fruits
Godiva Chocolatier photo of: Chongqing Paradise
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Godiva Chocolatier Interviews

Experience

Experience
59%
19%
22%

Getting an Interview

Getting an Interview
41%
39%
10%
7
2
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Assistant Store Manager Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Godiva Chocolatier (Portland, OR) in February 2017.

    Interview

    It was a 3-step process, relatively quick and painless. Once I applied, I did an interview with the District Manager. After a successful interview, I was moved on to an interview with the Regional Manager. The final step was interviewing with the HR Manager. The job offer was immediate after the final interview.

    Interview Questions

    • What can you bring to the table as a member of management?   Answer Question
See All 110 Interviews

Godiva Chocolatier Awards & Accolades

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