Working at Goldstar Events | Glassdoor

Goldstar Events Overview

Pasadena, CA
51 to 200 employees
2002
Company - Private
Ticket Sales
Unknown / Non-Applicable
Founded in 2002, Goldstar is headquartered in Pasadena, CA, with offices in San Francisco, CA, and Portland, OR, and is 100% founder, family and employee owned. More than 5,000 venues in all major U.S. markets – from Madison Square Garden to Dodger Stadium &ndash ... Read more

Company Updates

  • http://glassdoor.com/slink.htm?key=vMY5q

    Selling Out " Announcing Selling Out With Jim McCarthy Podcast

    DATE: October 4, 2019 POSTED BY: Newsroom CATEGORY: News For years now, we've been sharing blog posts and interviews from the best in the business. But we wanted to go deeper, to have some real - and real fun - conversations with the people who make all our favorite live events happen.

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Goldstar Events – Why Work With Us?


Goldstar is an industry leading primary ticket sales marketplace that is dedicated to making live entertainment more accessible. We work directly with thousands of theaters, comedians, musicians, magicians, food festivals and all kinds of live entertainment to connect folks that want to go out with interesting things they may not even know exist. Besides our apps and website, we power a number of other large “name brand” marketplaces. We are an established, profitable company that is still growing rapidly. And unlike many companies in the ticketing industry, we are laser-focused on improving the experience of the event goer.

Here’s a bit of our story. We started in 2002 with $1000 in the bank, put there by me and my co-founders, Rich Webster and Robert Graff. With a little help from our friends, we built the website ourselves and launched on Valentine’s Day.

To be in the ticket business, you need tickets to sell, and we didn’t have any. We knew nobody in live entertainment, but we changed that quick. With the help of people like legendary marketer Jim Royce (then at Center Theatre Group), Russ Stanley at the San Francisco Giants, and Wendi Lebow, then working for TMG promoting Broadway shows and now the head of our venue team, we built thousands of relationships with venues, producers and teams who gave us a chance to prove we could help their venues and shows by bringing them a new audience.

To do that, we had to build our own audience, and a little at a time, we did. I was the entire Customer Service department for our first year of business, and gradually figured out what it meant to help people go out more: making it easier, providing responsive service, offering more event choices, delivering great value, sending reminders of upcoming events, following up after the event to make sure things went well, and always looking for a way to help, to say yes, to remove the barriers to our members getting out of their homes and into venues to see great shows.


Join Us & Share Your Love of Live Entertainment

Our team loves live entertainment (watching it and participating in it!) and we want to make it easy for our members to love it too. We're frequently looking for talented individuals who want to use their skills to help members discover the best events in their cities and make it easier than ever to enjoy a show.

Company

We offer thousands of events every day and use our website and app to help our seven million members easily find tickets to theater, concerts, comedy, sports and more.

Flexibility

The positions we have available typically include a variety of full-time or part-time, in-office or telecommuting gigs located in either Pasadena, CA or Portland, OR.

Connections

There are monthly company meetings, charitable opportunities and a great company culture. Our three founders are very involved and our CEO has an open-door policy.

Full-Time Employee Benefits

  • Generous stock options
  • Paid family leave
  • Fully paid health, vision and dental insurance plans (dependents included)
  • Optional FSA account enrollment
  • Two weeks of paid time off
  • Matching 401k eligibility
  • Floating and fixed holidays
  • Monthly stipend for tickets
  • And more


Goldstar Events Reviews

  • "Great learning and growing environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor
    Current Employee - Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goldstar Events full-time

    Pros

    My manager has always been open to change and growth within the venues team. They recently changed their training program has really paid off. Advisors aren't thrown into roles and have the time to development skills. The work/life balance is top notch.

    Cons

    Wish we could move away from email marketing and spend more resources on social media marketing. We have great content but little way of getting the word out.

    Advice to Management

    Ease into change

See All 24 Reviews

Goldstar Events Photos

Goldstar Events photo of: Goldstar employee theater night!
Goldstar Events photo of: Goldstar paint night!
Goldstar Events photo of: Portland Office
Goldstar Events photo of: Portland Office
Goldstar Events photo of: Goldstar interviews actor George Salazar!
Goldstar Events photo of: Goldstar outing to see Little Shop of Horrors, Pasadena Playhouse
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Goldstar Events Interviews

Experience

Experience
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Getting an Interview

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Difficulty

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  1.  

    Copywriter Interview

    Anonymous Interview Candidate in Pasadena, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at Goldstar Events (Pasadena, CA) in January 2020.

    Interview

    The interview was a smooth process. My interviewer was friendly, candid and proud of the company. At the end of the interview, I was given a take-home copywriting assignment. Within a couple of days, I was hired for the contract.

    Interview Questions

    • They asked about my experience writing for paid search advertising.   Answer Question
See All 4 Interviews

Goldstar Events Awards & Accolades

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