We're lucky to have raving fans that have no shame admitting how much they LOVE Gong �� here's a few of our favorite NPS reviews, as read by our Customer Success & Support teams:
http://glassdoor.com/slink.htm?key=vMBrj
Being a Gongster is as good as it gets. Each department strives to be the best at its craft, yet, we're all here to win as a team. We're also future-ready, working with the latest in AI, machine learning, NLP, and speech technology. Combine this with our awesome leadership, prime investors, and customers that are raving fans, and you have a recipe for success.
Whether it’s promoting Women in Sales or sponsoring LGBT+ projects, we walk the walk when it comes to inclusion and diversity. It’s not just about creating a level playing field -- we truly believe that a multitude of voices drives innovation and creativity.
Our San Francisco office is located right in the heart of the city, near Yerba Buena in SoMA. The team here is all of our go-to-market employees, including Sales, Marketing, Customer Success & Support.
Gong's Product and Engineering teams are located in Herzliya, Israel.
Gong has eight operating principles that we use to manage our day-to-day with:
CREATE RAVING FANS
We don’t want just customers; we only want raving fans. We prioritize selling to customers that are a great fit for Gong, and do our utmost to create the best possible product and service experience. You cannot go wrong by making a customer happy.
We are never completely satisfied with our accomplishments. When we achieve new records, we celebrate, and then imagine new ones. Across the product and company we’re building, this applies to everything we do. Every individual and team at Gong strive to be the best at their craft.
Conventional wisdom yields conventional results. We want extraordinary results. We encourage ourselves to question common assumptions and “axioms”. This doesn’t mean we’re doing the opposite of conventional wisdom, but the notion that “everybody is doing it that way” just doesn’t cut it at Gong.
Gongsters optimize for the team win, and we strive to hire people who prioritize team wins above their own. We’re here to win as a team.
Instead of spending too much time discussing how we’re going to act, we simply act. We keep “work about work” and “plans for having plans” to the necessary minimum.
As bitter as they may be, we prefer to know the facts. Sugar-coating does not help make decisions or solve problem quickly. We encourage every Gongster to be direct, speak their mind, and expect the same from their peers.
Our vision will take a while to fulfill; When conflicted with taking a shortcut now vs. doing the right thing for the long term, we favor the long term.
Last but not least: While we’re very serious about our work, we don’t take ourselves too seriously. Have fun and enjoy the ride!
Helpful (1)
I have been working at Gong full-time (More than a year)
Pros
I've worked in some great companies, but the quality of the team here is just incredible. The level of engagement, enthusiasm and excitement is the best I've seen. Leadership is tenured, focused, approachable and very open and attentive.
The energy and evangelism from customers is incredible. Where else can you work for a B2B company who has great impact AND has NPS of 70(!)
The office is great and the perks (lunch, snacks) were recently upgraded and are top notch. There's a good amount of team events that are lots of fun, creating opportunities to socialize with the growing team.
Cons
The company is growing very quickly, so there's a lot going on. If you like learning and stretching yourself, you'll have a great time, but it's not for everyone.
Helpful (1)
Application
I applied online. The process took 2 weeks. I interviewed at Gong (San Francisco, CA) in March 2019.
Interview
Very communicative and everyone was on time for each interview. I really enjoyed the entire process. What I liked most was the atmosphere and people. They are all just as excited about the product as I am. With everyone believing in the same thing and having such passion for what they do we can accomplish anything.
Interview Questions
