Gorgias (CA) Overview

  • www.gorgias.com
  • San Francisco, CA
  • 201 to 500 Employees
  • 2015
  • Company - Private
  • Enterprise Software & Network Solutions
  • $25 to $100 million (USD)

CompetitorsZendesk
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Meet Gorgias, the customer service platform that’s designed for ecommerce merchants, and built to provide amazing experience to shoppers. Our product empowers merchants to manage all their customer service at one place support over email, live chat, voice, Facebook, Instagram, ...
Mission: Help independent e-commerce brands provide an outstanding customer service experience. How we do this? We want to change the role of support agents from responding to repetitive questions to being sales associates that advise customers. Gorgias helps brands automatically respond ...

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Gorgias (CA) Reviews

4.5
97%
Recommend to a Friend
100%
Approve of CEO
Romain Lapeyre
Romain Lapeyre
34 Ratings
5.0
Current Employee, more than 3 years

"Great company to work for"

Oct 7, 2022 - Anonymous Employee
Approves of CEO

Pros

Transparent work environment, exciting, treat their employees well. Great, smart team.

Cons

None for me, great job
See All 49 Reviews

Diversity & Inclusion at Gorgias (CA)

4.3
(29 Reviews)

Gorgias (CA) Photos

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Gorgias (CA) Interviews

Experience
Positive33%
Negative48%
Neutral19%
Getting an Interview
Applied online72%
Recruiter11%
Other6%
Difficulty
3.2
Average
HardAverageEasy

  1. Manager, Customer Success Interview

    Anonymous Employee in Canada
    No Offer
    Neutral Experience
    Average Interview

    Interview

    Recruiter contacted me and set up a video chat. They send you a whole "guide" to review before the initial call. The recruiter had very specific questions, none of which really allowed me to elaborate on my skillset.
    Interview

    Do you have experience managing people?

    Answer Question

See All 21 interviews

Company Updates

April 23, 2020
KEY NOT FOUND: company-updates.categories.covid19
We’re in unprecedented times right now with COVID 19. Thankfully, we are not as affected as other companies considering the space and industry in which we work. We feel thankful that we are net positive in revenue and raised our Series A in October 2019. We are actively hiring and seeking people all across our functions, from engineering to growth marketing to sales. Please apply if you find that our company culture, posted online, and our job descriptions match your skills. We look forward to getting to know some of you. Gorgias Talent Team.
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Gorgias (CA) FAQ

(19 Questions)

All answers shown come directly from Gorgias (CA) Reviews and are not edited or altered.

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What are perks and other benefits like at Gorgias (CA)?

...The comp and benefits are strong and transparent packages...

April 21, 2022

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People Also Ask about Gorgias (CA)

Employees rate Gorgias (CA) 4.5 out of 5 stars based on 49 anonymous reviews on Glassdoor.

To get a job at Gorgias (CA), browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Gorgias (CA) and prepare for tough questions.

Overall, 97% of employees would recommend working at Gorgias (CA) to a friend. This is based on 46 anonymously submitted reviews on Glassdoor.

33% of job seekers rate their interview experience at Gorgias (CA) as positive. Candidates give an average difficulty score of 3.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Gorgias (CA).

77% of employees think that Gorgias (CA) has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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