I worked at Government of Saskatchewan full-time (More than 5 years)
The work itself is fantastic, managing a large caseload and working with clients to collaboratively develop case plans.
Opportunity for career development (lateral terms elsewhere, variable hours all these things are supported and approved)
Most of the supervisors are amazing to work for and supportive.
The sheer volume of work. Caseloads are around 270 families and individuals. Large amount of coverage. Working with individuals in meaningful way is difficult due to large volume of emergency coverage the case planning for self sufficiency seems to be a low priority.
Not being treated like an adult. If there is overtime offered you will be delegated someone else’s work to do.
Constant change and redesign. High turnover and low morale. Some very unsuitable employees to social work and just overall immaturity creates a very negative environment, management appears oblivious to this.
Advice to Management
Review link messages for bullying that has occurred. There has been a lot of it and have seen several employees bully another employee.
Acknowledge workers that go above and beyond for their clients.
Offer exit interviews.
Rethink special diets / flat rates nutritional supplements as this current approach drastically increases overall workload as a result of this. It is quicker to process the paper then to deal with the request for multiple medicals to find a favourable answer. It seems unfair that the rates don’t provide enough for food so clients (that are aware of this) get a Rx for boost or other nutritional supplement which ends up exceeding their monthly basic allowance.... cut the benefit and double the basic allowance so people have a shot of affording food for a month instead of “looking the other way” for indviduals using their special diet allowance on things it wasn’t intended for.
Develop a consistent vacation policy and honour it.
Keep putting the clients first, I appreciate how they err on the side of fair and not unfair.
Provide more training regarding referrals and supporting agencies. Place a high emphasis on case planning and building supports for the clients and families.
It shouldn’t come down to getting a. Good worker or a worker with time... everyone deserves the same quality of work and services.
It’s the workers job to determine what clients are eligible for, not the clients job to figure it out and ask. This is not consistent and should be.
I applied online. I interviewed at Government of Saskatchewan.
The interview started with a “test” which basically consisted of a write up on a hypothetical client scenario. You’re expected to respond to the scenario as best you can, I believe the test is meant to assess conflict management skills, writing/communications skills, and knowledge of the the of the organization.
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