Working at Grainger | Glassdoor

Grainger Overview

Lake Forest, IL
10000+ employees
1927
Company - Public (GWW)
Wholesale
$10+ billion (USD) per year
Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services.

More than 3.5 million businesses and institutions worldwide rely on Grainger for products in categories ... Read more

Grainger – Why Work For Us?


Who we are

W.W. Grainger, Inc. is a business-to-business distributor of products used to maintain, repair and operate facilities. Approximately 3 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including healthcare, manufacturing, government and hospitality. They place orders online, with mobile devices, over the phone and at local branches. More than 4,800 key manufacturers supply Grainger with 1.5 million products made available to customers through Grainger's distribution centers and branches.



Grainger Businesses

Our efforts to improve and expand how we serve our customers all over the world never ends. With that goal in mind, Grainger has grown to include other companies. Take a look at some of the other members of the Grainger family.


Grainger is a leading broad line supplier of facilities maintenance products. From our headquarters in Lake Forest, Illinois we serve businesses and institutions all over the world. Through a highly integrated network including individual branches, 18 distribution centers and multiple channels, Grainger's team members help customers get the job done, saving them time and money by having the right products to keep their facilities running.


Part of Grainger since 1996 and headquartered in Richmond Hill, Ontario, Acklands-Grainger is Canada's largest distributor of industrial, safety, and fastener products. With 172 branches across Canada, six distribution centers and more than 2,200 dedicated team members, Acklands-Grainger offers more than 300,000 distinct, in-stock industrial safety and fastener products. Combine this with and "industry best", 3,600 page catalog and Acklands-Grainger has clearly established itself as an industry leader.


Cromwell is a leading supplier of products used to maintain, repair, and operate facilities in Europe and became part of Grainger in 2015. The company offers the widest choices to all industries, professions and trades. Operating from its Head Office and Global Distribution Centre based in Leicester, England, Cromwell has 2,150 staff, 54 U.K. branches and 12 international branches. In January of 2012, Cromwell was granted the distinction of a Royal Warrant as "Purveyor of Industrial Supplies to her Majesty the Queen".


Based in Netherlands, Fabory operates as a specialist in fasteners, with more than 110,000 fasteners SKUs and other MRO products.  Fabory joined Grainger in 2011 and serves MRO professionals, original equipment manufacturers (OEMs) and technical wholesalers with a high level of technical expertise and innovative services.  Fabory uses its multichannel model to serve about 100,000 customers with sales representatives, shops and the fabory.com website.


Our Strong Focus on using technology to create streamlined and efficient processes has helped drive our double-digit growth! You'll learn something new about our business and industry every day by working cross-functionally to achieve results for our customers. If you have a strong sense of urgency and take pride in creating and exceptional customer service experience, Imperial is the place for you!

  • Learn more about opportunities at Imperial


MonotaRO operates primarily in Japan with operations in South Korea and customers in neighboring markets like Singapore and southeast Asia. MonotaRO joined Grainger in 2009 and offers MRO products, person protective equipment, hand tools, fasteners and lab supplies to small and mid-sized manufacturing companies through its catalogs and east-to-use website.


Since 2011, Zoro has focused on helping small businesses and individuals by keeping it painless to get the products they need...and have a little fun along the way. On Zoro.com, users can search over 1 million MRO products from their favorite brands. From AA batteries to Z-brackets, we've got what it takes to clean, build, or fix almost anything. And did we mention our terrific team of dedicated customer service professionals? Yeah, we've got that too. At Zoro, you can order online from Zoro.com whenever you want. We're constantly improving our site, service and already huge product selection so that you can have the best possible experience doing business with us. Our company culture sparks teamwork and the itch to make it better and easier to buy from us. Everything we do at Zoro is centered around caring for our customers - it's a natural extention of how we care for each other.

Grainger Experience

Grainger offers employees the stability of an established industry leader, along with the chance to learn, grow, advance and make a difference. We strive to be a place that people are attracted to. Sure, we have great benefits. But we like to think we go steps beyond to make sure our employees are happy on the job - and away from it, as well. Hear what Grainger employees are saying about their experience!

Employee Videos:

A day in the Life of a Grainger Employee - Supply Chain

A day in the Life of a Grainger Employee - Enterprise Process and Systems

Amy Wang - Grainger Senior Planning Analyst

Courtney Tornow - Grainger Product Management Finance

Jillian Mudryk - Grainger Supply Chain

Patrick Boldt - Grainger Senior Financial Analyst





Internship

The Grainger internship program is currently based in our Corporate Headquarters in Lake Forest, Illinois with opportunities also available in our Downtown Chicago office.  We hire interns for several of our business departments, which include eCommerce, Enterprise Systems, Finance, Supply Chain and more if the opportunities where a key business project exists.

Grainger’s Total Rewards Story

At Grainger, our long-term success is the direct result of team member collaboration and individual contribution. You get it done day in and day out—for our customers, team members and communities. Your commitment to excellence and passion for our purpose are what drive our business forward.


In return for everything you do, we deliver an above-market Total Rewards program—with lots of flexibility and choice, and the opportunity for you to actively participate in the benefits that are most important to you. You can count on Grainger’s Total Rewards to:



We appreciate you and provide tools and resources to help you make the right choices for you and your family. We recognize your life is more than what you do at work.


Need Help Navigating Your Grainger U.S. Total Rewards?

Grainger offers free Advocacy and Concierge services to guide and support you and your family in understanding all your Grainger U.S. Total Rewards.


For everything you do: Grainger Total Rewards.

Grainger Reviews

  • Featured Review

    Helpful (22)

    "GREAT PEOPLE WORK HERE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger full-time (More than 3 years)

    Pros

    Great company filled with solid solutions minded people! Company culture is geared toward work life balance and overall compensation package is great especially if you're a high performer.

    Cons

    Lots of change in company over the past few years.

See All 2,074 Reviews

Grainger Photos

Grainger photo of: Grainger Sign
Grainger photo of: Leads to Outdoor Area at Chicago Office
Grainger photo of: Open Meeting Space at Chicago Office
Grainger photo of: Work Space at Chicago Office
Grainger photo of: Meeting Space in Atrium
Grainger photo of: Meeting Space in Atrium
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Grainger Interviews

Experience

Experience
64%
19%
17%

Getting an Interview

Getting an Interview
46%
17%
14%
11
5
4
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Corporate Sales Manager Interview

    Anonymous Interview Candidate in Lake Forest, IL
    No Offer

    Interview

    Phone Interview, Face to Face with 2 people & then another of the same on the same day.

    Interview Questions

    • What did your most recent manager give you in a performance review as negative performance? What was it? What did you do?   3 Answers
See All 475 Interviews

Grainger Awards & Accolades

  • B2B E-Commerce Player of the Year, Internet Retailer Excellence Awards, 2015
  • Fortune 500, Fortune, 2015
  • America's Top Companies, Forbes, 2009
  • Top 100 Best Places to Work in IT, ComputerWorld, 2009
  • Barron's 500, Barron's, 2009
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