Working at Gram Games | Glassdoor

Gram Games Overview

London, England (UK)
51 to 200 employees
2012
Subsidiary or Business Segment
Video Games
Unknown / Non-Applicable
Competitors

Supercell, Rovio Entertainment, Gameloft

Gram Games is a mobile entertainment studio, committed to delivering high quality social games that create real bonds through play. Founded in 2012 with headquarters in Istanbul, Turkey, Gram Games has built a team of industry professionals focused on creating engaging games for ... Read more

Mission: Our mission is create bonds through play by having at one of our games on every mobile device on the planet.

Gram Games Reviews

  • "Flexible Company always Progressing & Improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Manager in London, England (UK)
    Current Employee - QA Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gram Games full-time (More than a year)

    Pros

    Flexible Work Hours
    Extremely good perks
    A very social and friendly team
    Very good pay

    Cons

    Early stages of forming HR team makes things confusing at times
    Rapid departures of some staff members on short notice feels uneasy.
    Upper management seems quite distant from lower level employees - makes it hard to interact and understand their reasons behind decisions.
    Almost no opportunities for people without experience outside of the marketing team.

    Advice to Management

    Continue the upward trend! Once the HR department is fleshed out things will become more clear for all staff, and will improve clarity on staff departures for the rest of the team.

See All 18 Reviews

Gram Games Photos

Gram Games photo of: Part of the team
Gram Games photo of: Stop! Every Friday is a Prototype Day and Prototype day only!
Gram Games photo of: We train ourselves by ourselves
Gram Games photo of: Pilates time
Gram Games photo of: It would be a depressingly boring world without graphic designers
Gram Games photo of: Concert time at our backyard with Bilge Kosebalaban
See All PhotosSee All

Gram Games Interviews

Experience

Experience
0%
25%
75%

Getting an Interview

Getting an Interview
86%
14%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Community Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Gram Games in March 2018.

    Interview

    The process was really long and tiring and lacked direction. The tiring part was due to the difference in timezones. At the time I was in EST timezone and they are in Turkey so my interviews were usually scheduled at 4-6 AM in the morning which was a bit too much considering I have to wake up way before that.

    The interview process was straight forward; after screening your CV you get a "cultural" interview. Basically they don't tell you what their culture is, but ask you some standard questions like "How do you deal with someone you dislike at work?" or "Have you worked in a diverse team with different nationalities before?" kind of stuff. Later they give you a technical test and at this point their "professional" and "we know what we're doing" facade falls off.

    The first thing that made me suspect if they really know what they are doing is in the email I was sent they asked for game X but in the test they told me to talk about game Y. I was going to reply back to ask for clarification but I was afraid of their reaction based on the reviews I read over here. So I just let it go. But then another red flag appeared in the first question. They ask you to create 2 weeks worth of work in the form of social media posts about one of their games. The question reminded me of the irrelevant annoying questions we get in History test when they ask you "Tell me about the events happening from year 1980 to 2000" kind of thing.

    If you really want to test someone's ability to write social posts, 2-3 posts can really do it for you. This isn't my first interview as a Community Manager nor my first test and never was I forced to sit down to do all that work for a test.

    In any case, the rest of the questions are customer support related. What do you do when this customer asks this or that and so on.

    The third flag for me (although minor) is that they sent me a "Visitor NDA". I was never invited to their office nor was it ever mentioned or planned. But I signed it anyway.

    If you pass the test as I did, you'll get another interview with 3 people which seem to be some of the community managers on staff. This is when things get really interesting and really sketchy.

    The first question I was asked after introductions was related to a huge problem that is ACTUALLY happening at the moment in their company related to player support. Like a major deal that shouldn't have happened in the first place. Apparently they need the Community Manager to come in and manage the crisis and get them out of it ASAP as they seem not to have a good grasp on what to do (despite having 3 Community Managers on staff already). On the other hand, it seems that the word "Community Manager" seems to translate to player support in their agenda. This was confirmed to me when I asked one of my interviewers if the bulk of my was Community Management or player support issues and they answered it was player support.

    In any case after answering this one question, one of the interviewers left and the other two stayed behind. They asked me if I used any CRM and if I know their names and I mentioned that I didn't recall all of them but gave them one of the names of the CRM. After that they asked if I have any questions (at this point I asked about the bulk of the work question). Once I was done with my question, the interview ended -- the whole thing took about 15 minutes total.

    Up to this point they usually reply within 2-3 days giving me feedback on the previous step and informing me what needs to be done in the next step. However after the last interview, they went silent. I waited a week for any reply or anything, but got nothing. So I sent them an email asking if they can tell me the status of my application given no one got back to me. I received nothing for about 2-3 days (despite them usually replying within 1 day due to timezones) then I got a reply back with a generic rejection letter.

    Despite that, I sent them an email again asking if they can share the specific reason, after all from what they implied I reached the final phase and at least they should give me the courtesy of letting me a reason. I wasn't looking to dispute their decision, just wanted to know what they saw missing so I could work on it in general. To this date, I received no reply from them and from the looks of things, they seem disinterested in even bothering with this.

    Interview Questions

    • How do you deal with coworkers that have different backgrounds or perosnalities?   1 Answer
    • Have you worked in a multi-cultural or international companies before?   Answer Question
See All 8 Interviews

Gram Games Awards & Accolades

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