Working at Grand Rounds | Glassdoor

Grand Rounds Overview

San Francisco, CA
201 to 500 employees
2011
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
Founded in 2011, Grand Rounds provides an employer-based technology solution that connects members and their families to high-quality care. With Grand Rounds, employers get a personalized, high-performance network at scale, while their employees get the tools and support needed ... Read more

Mission: Grand Rounds’ vision is to create a path to great health and health care, for everyone, everywhere.


Glassdoor Awards

Best Places to Work: 2016 (#2)

Company Updates

  • What's the story behind Grand Rounds' new CTO, Wade Chambers? Business Insider has the scoop. Want to learn more? Join us, we're hiring!

    This former Twitter exec never went to college, learned to code at the White House, and was a terrible boss until he met Ben Horowitz

    Meet Wade Chambers, a former VP of engineering at Twitter, Yahoo, and other places, now the CTO of health startup, Grand Rounds. But an early disaster the first time he tried to become a manager almost derailed him. He shares his tips for how he, and anyone, can succeed no matter the odds.

  • Be a change maker! Join the Grand Rounds team and do work that matters with people who care.

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Grand Rounds – Why Work For Us?


The Grand Rounds vision is a path to optimal health and healthcare, accessible to everyone, everywhere.

Founded in 2011, Grand Rounds is a health care technology company that provides an employer-based platform that drives improved health outcomes for patients and their families. We connect patients with high-quality physicians that are optimally matched to their needs--providing access to best in class care while avoiding misdiagnosis and unnecessary treatments.

Our Goals:

  • Members receive expert guidance and better care
  • Employers lower their healthcare cost by avoiding wasteful spending
  • Physicians are connected with patients that need them most

By delivering better outcomes to patients everywhere and cost-savings to groups ranging from 1,000 employees to Fortune 50 employers, Grand Rounds is driving change at scale, helping millions of people and building a business that can last.

logo_greylock   Venrock Logo
Backed by Greylock Partners, Venrock and Harrison Metal, Grand Rounds has over 3,500,000 covered lives that benefit from our end-to-end care support and priority access to world-class medicine.

We are HUMAN. We drive IMPACT. And we do it TOGETHER.

Here is what that means to us.

HUMAN

  • We are driven and adaptive learners who seek a way through challenges to benefit our patients, customers, and company.
  • We are inspired by and cared for by our smart, passionate team members and leaders who bring life to our values daily.
  • We engage authentically with one another.
  • We empathize with our members, keeping their human needs front and center in all we do.

IMPACT

  • We are doing work that matters, making a positive impact on people’s lives every day.
  • We are driving change at scale, helping millions of people and building a business that can last.
  • We have courage to challenge the status quo, relentless to improve outcomes for patients, physicians, employers, and the health care system.
  • We are energized by the company’s growth and the impact that has upon us as well.

TOGETHER

  • We generously share time and expertise with one another to strengthen our collective skills and outcomes.
  • We actively seek and listen to diverse perspectives to determine the best path forward.
  • Our passion for our purpose drives us to do what it takes to get the job done, setting egos aside.


LET’S CHANGE HEALTH CARE


WORK THAT MATTERS

Everyone needs health care but most people do not have access to and knowledge of the best care possible. Grand Rounds matches people to clinicians and resources that ideally meet their needs and preferences and provide knowledgeable guidance to help anyone better navigate their health care journey. As part of our team, you will improve people’s health and drive scalable change in the health care system everyday.

LEADERSHIP & GROWTH

Our leaders, advisors, and investors are experienced, know how to create success, and are focused on making Grand Rounds THE name in high-quality health care. In our first few years, we have secured numerous Fortune 500 companies as customers, partnered with the top-tier medical institutions nationwide, and are providing access to top quality physicians for over 3.5 million people. The opportunity is massive and we are only getting started.

OUR TEAM

With over 350 employees and four offices nationwide, we are a team of innovators and builders who are fueled by our shared passion and commitment to make Grand Rounds’ vision a reality. Whether speaking with patients directly, consulting with benefits buyers, or building the technology systems to identify and route patients to high-quality physicians, we work as a team to deliver the patient experience we want for ourselves and our loved ones.


Join us! Review the jobs on the left and click the ones you want to apply


Put Patients First.

We listen to understand the patient’s needs.

We empathize and advocate. Because we’re all patients.

We take the patient’s call. Hanging up on the boss even.

We keep the patients as our ultimate focus. No matter our function or role.


Drive Healthy Debate.

We question with courage. We listen with humility.

We debate the idea, not the person.

We seek and value each other’s perspective.

We’re forever restless. We own change for ourselves, for the company, for healthcare.


Bring Your Best Self.

We act with integrity.

We’re eager to offer kindness, curiosity and humor.

We’re honest and direct. We have the hard conversations early.

We assume best intent.


Root for the Team.

We delight in giving more than what’s expected.

We invest in connection.

We build the workplace we seek.

We win (and celebrate!) as a team.


GSD (STM).

We set big goals and go after them.

We keep our word.

We hold ourselves and others accountable.

We aim for impact, not perfection. We deliver results that matter.

Grand Rounds Reviews

4.5
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Recommend to a friend
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Grand Rounds CEO Owen Tripp
Owen Tripp
78 Ratings
  • "Not standing still - very ambitious plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Rounds full-time

    Pros

    I have worked her for 2 + years. There is strong energy around our business, our results and the outcomes we are shipping for our patients. We went to a two product company when we launched Summit at the start of 2017. Initially this was confusing internally but our product team and our leaders have been really helpful.

    I love the work at Grand Rounds because it challenges me to be my best. It feels like we are hiring much better people each day, which forces me to step up when I can. With a focus on patients., we don’t talk about this much, but it seems like the company wants to be huge and independent. Probably an IPO.

    We are pushed to think deeply about patient needs and copycat thinking (looking at how other companies do their products) isn’t the way to do it. This is challenging in a way because we are pushed hard for a better patient experience but it’s also satisfying as we are rewarded for independent thinking.

    Cons

    Our team is understaffed. It would be nice if the recruiting team would grow so we could move faster.

    I don’t think we are telling our story broadly enough. Have we thought about advertising? Every company meeting we hear from a patient who benefitted from our work. Can we advertise these stories more? It feels like this would help people know us better!

    Advice to Management

    You have really stepped up the last year. It’s nice to see the growth at our leadership level, especially the new execs we’ve hired recently. I am very, very excited for what this company can become.

See All 105 Reviews

Grand Rounds Photos

Grand Rounds photo of: So bright, you gotta wear shades.
Grand Rounds photo of: We love our new mamas! After a generous family leave, transitioning back is made simple with a supportive team and a plush pumping space.
Grand Rounds photo of: Team building day in Reno.
Grand Rounds photo of: Team building day in Reno.
Grand Rounds photo of: Team building day in Reno.
Grand Rounds photo of: Team building day in Reno.
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Grand Rounds Interviews

Experience

Experience
39%
19%
42%

Getting an Interview

Getting an Interview
70%
15%
9%
4
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Care Manager Interview

    Anonymous Interview Candidate in Augusta, ME
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Grand Rounds (Augusta, ME) in April 2018.

    Interview

    I submitted a resume on-line. I received an email asking to set-up a time to conduct a 15-20m phone interview. Based on the questions during the interview, I would say the applicants that made it to phone interview had well-written resumes which documented thoroughly past skills and experiences that could directly be related to the available position. This first interview is completely one-sided, meaning that there is no time granted for your questions about the company. Do not expect to receive any information, general or otherwise, about benefits, hours or salary. It truly is an interview to decide whether or not you make it to the next interview. It really is only a 15-20m call. When the interviewer is done with their questioning, he said, thank you for taking the time to talk with me, we will contact you, either way, after we have completed our first round of interviews. The guy was very nice, very respectful by taking his time to ask and to let you speak without interruption.
     The questions were pre-planned and the phone call had an agenda which he followed closely. They are very interested in your successes with managing a team.

    Interview Questions

    • What do you consider 3-4 of your most critical core competencies? Everyone has their experiences where a project has turned out well , even if along the way you had some pitfalls, however, tell me about a time that you recall where a project struggled from start to finish, what was your lesson and how did you turn it around? Or did you?   1 Answer
    • Everyone has their experiences where a project has turned out well , even if along the way you had some pitfalls, however, tell me about a time that you recall where a project struggled from start to finish, what was your lesson and how did you turn it around? Or did you?   Answer Question
    • What do you think you offer to the organization?   Answer Question
See All 48 Interviews

Grand Rounds Awards & Accolades

  • Best Places to Work in Healthcare, Modern Healthcare, 2015
  • Customer Service Department of the Year(Bronze Stevie Winner), American Business Awards, 2015
  • Customer Service Department of the Year(Bronze Stevie Winner), American Business Awards, 2014
  • Wealthfront Career-Launching Companies List(Outcomes management platform), Wealthfront, 2016
  • Fastest Growing Company, Rock Health, 2018
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